Custom Throwback Jerseys
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Custom Throwback Jerseys

How would you rate Custom Throwback Jerseys?
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California
1 review
1 helpful vote
Follow Thomas S.
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I have purchased over a dozen jerseys from CTJ. The first 10 or so were excellent, both in accuracy and quality. However, three of the last four jerseys I've purchased from them have inaccuracies that have spoiled those jerseys for me:

1.1976 Tampa Bay Buccaneers white jersey: The striping on the sleaves is wrong because whoever silkscreened the striping did it backwards--it should have been red lines screened over orange, but it was done the other way around, so the stripes are out of proportion to each other. The jersey I was sent did not match the pictured jersey on the website because of this and the seller would not offer an exchange for a corrected version.

2.80's Boston Celtics white jersey: The jersey had an extra-large "CELTICS" and extra thick sleeve striping that much more resembles the Celtics current white jerseys rather than the jerseys from the 80s. Again, the jersey I was sent did not match the jersey pictured on the website because of this and the seller would not offer an exchange for a corrected version.

3.80's Dallas Cowboys blue jersey: The serif number "3" on front ad back had an inaccurately large indentation compared with actual jerseys from this era. Once again, the jersey I was sent did not match the jersey pictured on the website because of this and I didn't even bother asking if the vendor would offer an exchange for a corrected version. Three strikes and you're out!

I have spent well over $3k on jerseys from CTJ. No more. They've seen the last penny and order from me.

Date of experience: July 2, 2023
Washington
1 review
10 helpful votes
Follow Margaret M.
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Horrible customer service, ordered a jersey for my husband and decided to cancel my order because I did not want to wait that long to get it and this was their response to me:

How STUPID can you be?
You purchase a custom jersey on Thursday from a seller in Canada and expect delivery in Nevada on Tuesday?
I know Americans are MORONS but you take the Cake!
Assuming you have the ability to READ our "Delivery Expectations" page is available on every single page of our website. However even if the jersey was all sewn up and sitting on a shelf only an IDIOT would think it would arrive in 3 business days.
We will refund your payment LESS the $ 48.00 we paid for the "Valenzuela" player kit that we have paid for, assuming you NEVER come near our website again.

Next time you want to waste someones time waste your own

Date of experience: October 27, 2013
Arizona
1 review
8 helpful votes
Follow Karen S.
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Horrible Service
November 14, 2014

Horrible Service. I ordered a custome Dodger Jersey on 5/21/12. When I got the email telling me I wouldn't get it until June 20th, I was mad. I emailed back to ask about why it wouldn't make by Father's Day. I will confirm - the person responding was a JERK. They said I should have checked the website first. (their crappy service is outlined in a separate website Tab labelled "Delivery Expectations".) I mentioned cancelling the order, and was told I COULDN"T, they had already order the Letter Kit for $48.00! Now it's June 27th - still no jersey has arrived. Will I get the jersey before MLB Baseball season is over? Not really sure. This is the WORST experience I've ever had with an online merchant. Let me be clear - NEVER AGAIN. Don't waste your time and money with these people. They are slow to deliver and rude as hell.

Date of experience: June 27, 2012
California
1 review
12 helpful votes
Follow DAVID F.
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About a day after your order, the owner will write and say that the order is not in stock and will be about 5-6 weeks away. He will then insult and belittle you when you say that this fact was not at all flagged in the buying process. I told him to cancel the order, which is for a birthday in two weeks, so five won't work, which he won't do, which caused me to dispute the charge and waste a lot of my time. Given all the complaints here, it would be so much easier for him to just say "NOT IN STOCK. ESTIMATED DELIVERY 5 WEEKS" and avoid all this hassle, but he seems to thrive on gotcha bait and switch and insulting and belittling his customers in emails. Just avoid at all costs.

Date of experience: July 16, 2015
Canada
2 reviews
1 helpful vote
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Awesome selection of heritage jerseys and I love my throwback Toronto Toros WHA Jersey and my brother loves his and hopefully someday i'll be able to find someone that makes Calgary Cowboys WHA Jerseys. I've wanted a WHA Jersey for years. Now if I could just get Paul Henderson to sign it lol

Date of experience: May 2, 2018
Canada
1 review
0 helpful votes
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Exchange jerseys
May 2, 2022

I need to exchange my jerseys. They were supposed to be XL, but they are too snug. I needed their help.

Date of experience: May 2, 2022
Wyoming
1 review
0 helpful votes
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Quebec Nordiques jersey
November 27, 2021

I love this jersey! It's made with great quality. And a great price. Always wanted this jersey a true throwback!

Date of experience: November 26, 2021
Georgia
1 review
0 helpful votes
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I love my Jersey
July 5, 2018

I ordered a 1978 Bob Horner Atlanta Braves Jersey and it turned out better than I could have ever imagined. The Guys at Custom Throwbacks really went out of their way to get me the lettering so I could have it autographed by Bob Horner.

Date of experience: July 5, 2018
Connecticut
1 review
0 helpful votes
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Quick refund
April 9, 2022

Accidentally bought the same jersey multiple times because their website froze up on my iPhone. Quick refund.

Date of experience: April 9, 2022
Canada
1 review
7 helpful votes
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Love the products
October 4, 2020

Not sure why the negative reviews as all 3 of the 90s Vancouver Canucks jerseys I've ordered have been perfect. Are they authentic? No, but I knew I was getting replica jerseys. They are authentic CCM brand jerseys. I can't speak for any MLB or NFL jerseys but the NHL CCM brand jerseys are bang on for replicas and are exactly the same as they were made at the time. Name bars and numbers are stiched on. No fight straps (as auntentic jerseys have) so I am really happy with the quality. I will be buying more jerseys from CTJ

Date of experience: October 4, 2020

Overview

Custom Throwback Jerseys has a rating of 3.3 stars from 149 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Custom Throwback Jerseys most frequently mention and high quality. Custom Throwback Jerseys ranks 3rd among Jersey sites.

service
32
value
31
shipping
31
returns
17
quality
29