I ordered a Medium, unnumbered and unnamed red Cleveland Indians 70's throwback shirt. CTJ was fast to followup the online order with emails to confirm the correct size.
When the order arrived, I was disappointed in the size. The medium was slightly larger than a large from another source; the Indians arm patch was very poor quality compared to the other shirt also. The site of the shirt measured 21" across the arm pit, correct by the chart, but the shoulder width, neck line and arm hole sizes were all ~10% larger than a Large size shirt.
Repeated emails to CTJ via their original email to confirm size, went unanswered. Emails through their CTJ Customer Service also have gone without reply. My ability to return this has past their return window, so I am writing this review to warn others.
I recommend a do not buy from CTJ
The above is feedback I provided to their product reviews (with one star) after multiple emails and calls went nowhere. After entering the product review, I got a web message that the review will post pending review... Here is what posted:
Better than expected! (4 Stars)
Posted by Alan G on 27th Nov 2016
The USA made Majestic jerseys are so much better quality than the new Cool Base jerseys. This is a real Pro Quality jersey with all lettering sewn on just like in the Old Days!
I highly recommend this site.
ABSOLUTE LIES AND A FRAUD!
AVOID... I Trail blazed for you and want everyone to benefit from my experience!
Got this jersey from this site for a signing with Cal. Quality was top notch. Highly recommend to all.
I ordered my Dallas Stars Eddie Belfour jersey from them and couldnt be
Happier! The jersey is high quality, the size is true and the service
Was impeccable!
I've ordered from here twice and I was completely satisfied both times. You can tell you all put 100% into your work. Thank you!
This is the third jersey I've gotten from them. Every one is fantastic. High quality and fully licensed, Not knockoffs.
Beautifully done. Exact replica. I am very pleased with the jersey and I wear it with pride. My peers at work are jealous.
Quality jersey all the way around and is one of the best I've purchased. I have received several compliments on this jersey.
Not the same ring and rhyme as Orr 4 score but the Jersey is great. Very happy with the product thanks.
Its a nice Jersey it just take them too long. And dont call them I called one time to check and the young guy said dont call
Answer: About a week or so because they come from Canada. It isn't very long considering customs and everything
Answer: I've gotten a few nice jerseys from their EBay page. I've never ordered from their website but the jerseys I have are excellent quality.
Answer: I ordered this for a Christmas present in October, and received mid-November, about 3 weeks ahead of when they estimated. Loved that it came quicker, but I understood if it took the full time because it was custom made. If you're in a hurry, you're in the wrong place to get something quality and custom.
Answer: I've bougth two jerseys from this company and both have been of great quality and arrived pretty much when they said it would. They give you an approximate delivery date and I think that a few days more to that approximation is forgivable. As for their customer service I can't really comment, I haven't contacted them after the purchase and the jersey size confirmation e-mail that they send you.
Custom Throwback Jerseys has a rating of 3.3 stars from 149 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Custom Throwback Jerseys most frequently mention and high quality. Custom Throwback Jerseys ranks 3rd among Jersey sites.