When I tried to cancel an order within an hr after placing it, they said no. I took it up with my Visa providers. They said they'd stand behind me in disputing the charge. I got an email from this "company" saying, in their words, "you had better quit pissing us off... or we'll ruin your credit rating." Very upsetting! Look up the Better Business Bureau and you'll see all sorts of claims against them.
Never got my jersey, a reply or my money back. Finally sent him a message telling him to keep the money, it was obvious he needed it more than me.
If you put a negative review on the feedback on his website, he deletes it. I figure he's making a mint buying fake jerseys from China and reselling them as authentic. Pretty easy to do at dhgate.com. I already have gotten 4 for around $40 each.
Pure and simple, the guy's a crook. Stay away.
Ordered a throwback jersey on 2/19/20 and paid in full. Bank transaction record is here: 02/19 Card Purchase Customthrow 800-481-4675 Ny $219.95 Then Covid hit and I understand orders got delayed 9- 10 weeks. It is now 22 weeks later and I have still not received the jersey. Over the last two weeks I have called the number on the website, 800-481-4675 5 times and left messages, emailed at least 5 times and even messaged to their Facebook site and have yet to receive a reply as to the status of my order. I am surprised by my experience, because this site has received such high ratings and I would be happy to retract this review if things are made right. However, as of 7/13, they have had my money for 5 months and are not attempting to even contact me to give me an expected ship date. CTJ: Please either send me the correct jersey and size I ordered, send me my money back or give me an idea when the jersey might be shipped to me. You have my number and email, trust me. I've left it enough. Thank you.
I've been a customer several times now and I fully plan to continue patronizing this site in the future. The quality of the jerseys is absolutely spectacular and the prices are extremely reasonable. Even though it may take a little bit of extra time to receive an order, it is well worth the wait. Anytime I hear someone talking about how they wish they could have an old school jersey from some team, I always recommend they go to Custom Throwback Jerseys to see if they can find what they're looking for.
I ordered from this vendor through Amazon, but my order is not yet ready for feedback. My low rating is because the seller is, quite frankly, a jerk. You don't have to be rude and/or condescending to communicate your message. If you say an order will ship within 6-10 days and I ask for a status even if it is still within that 6-10 day window don't treat me like an imbecile who can't read or has never ordered anything online. Just tell me it's slated to ship out on X date. Maybe thank me for my order or my business. Your email to me was rude, your responses to customer feedback are rude. I do not recommend this seller AT ALL.
I bought 2 1995 Vintage Vancouver Canuck jerseys, (96 Bure & 1 Mclean) and was more than impressed. Yes the price is a lot, but its almost impossible to find these rare jerseys anywhere. The make is brilliant and overall just looks very clean. I ordered mediums, and they are rather large but it fits perfectly with a hoodie underneath. Would definitely recommend to a friend.
The jersey I purchased was as described in their photo, and of really high quality. The item was delivered well before their estimated delivery date. I am very pleased with my purchase from Custom Throwback Jerseys and will certainly be a return customer.
This is a top quality, professional grade product. Extremely happy with it.
I ordered a couple of weeks before Christmas (my bad, I know). I was warned by the company that it would not be ready for Christmas. Something then happened with the mail and customs, delaying it getting from Canada to the US. I think it was almost February before I received it.
Perhaps this was a fluke and they were just really busy?
Regardless, I would definitely order from this company again due to product quality. I'd just allow a lot of lead time.
This is how they treat their customers disrespect disgusting. They will never see a dime from me. They won't allow you to cancel. They crooks thieves! I wish I can give a -100 stars!
First time to order with this site. Good service and good quality jerseys. And I usually bought jerseys from www.jerseysvip.ru, this company has 7 years jersey trade experience. Lots of styles can choose. Also usually have big promotion
I loved the jersey I bought there. High quality. Amazing how some people do not even write objective reviews. They want to put people out of business because they had a bad experience. Terrible. I loved this place.
Answer: About a week or so because they come from Canada. It isn't very long considering customs and everything
Answer: I've gotten a few nice jerseys from their EBay page. I've never ordered from their website but the jerseys I have are excellent quality.
Answer: I ordered this for a Christmas present in October, and received mid-November, about 3 weeks ahead of when they estimated. Loved that it came quicker, but I understood if it took the full time because it was custom made. If you're in a hurry, you're in the wrong place to get something quality and custom.
Answer: I've bougth two jerseys from this company and both have been of great quality and arrived pretty much when they said it would. They give you an approximate delivery date and I think that a few days more to that approximation is forgivable. As for their customer service I can't really comment, I haven't contacted them after the purchase and the jersey size confirmation e-mail that they send you.
Custom Throwback Jerseys has a rating of 3.3 stars from 149 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Custom Throwback Jerseys most frequently mention and high quality. Custom Throwback Jerseys ranks 3rd among Jersey sites.