DailySteals

Now I know why this site is called Daily Steals. The $150 "new" product I got from this place looks and functions like it was jacked from a speeding truck. The product was damaged and I'm now not getting any response from their customer "service". My advice is don't buy anything expensive on a suspect site like this. Daily Steals might honor small purchases, but don't expect to get a refund or replacement for something large.

Update November 6th:
Daily Steals did come through with my refund. The whole return and follow up process is still disappointing, but at least they stand behind their product which makes me more at ease about shopping there again.

Received the wrong item, asked for the item i ordered (to which they were now sold out) so i was screwed with the item they sent me. Gave me tracking numbers for open orders that have yet to have any information on it (a month later). Slow response time for customer service (if you receive any at all). They still owe me items from last month that i may never see at all. Main items on website are backwater generics that you would really find a review of before clicking the 'add to cart' button. In short, use at your own risk, i won't be using them again.

"From my personal experience, stay away. I finally learned my lesson after several items I ordered had to be returned due to defects. Keep in mind, it is not easy to return to them. They make you jump through hoops and so not answer your emails promptly. This last order, 2 solar lights, 1 came damaged in the box. I asked them to just replace the broken one. They wanted a sample of my DNA and proof of purchase which they already knew I purchased it from them. Ridiculous and anyone contemplating from purchasing from them should think twice. Their refurbished items are really damaged items. I purchased a tablet that arrived with a scratched screen. The scratch was so deep that if you ran your finger across it, you would cut yourself. I had to send 8 pictures of the scratch before they allowed me to send it back for a refund. If you ever got that feeling that you were not dealing with an on the up company, purchasing from them will make you feel that way."

Will never order anything ever again from that store, it takes up to 48 hours for them to ship your orders while other companies ship your order within the same day if not within next few hours, and their prices are not the best either, I m pretty sure if you do little research on the item you want to buy, you can find at a better price and much faster shipping, you want make the best out of your money, to shop at daily steals would be just plenty stupid!

Daily STEALs

Get the hint from their name. I ordered a product and it did not work as promised. I tried to get it to work, but it was not possible. I informed customer service immediately that I was having problems. Let me add that this is during the pandemic, so everything is upside down. Customer service contacted me back right away and things were cool. No worries.

I finally concluded that I could not use the item and needed to return it. "Sorry, you are too late now." Sorry about the inconvenience. Well, what customer service calls "inconvenience" I call theft. Hey, the hint is in their name. Be forewarned. Shop elsewhere. NO STARS.

This company is extremely unprofessional with their customer service. I ordered an item from them, and they promptly shipped it out. They even included a tracking number that claims my package was delivered to my locked PO box. However, I never received it. I spoke directly with the USPS employee who delivers the mail to the boxes, and she knew nothing about it. I have exchanged numerous e-mails with an anonymous worker who goes by the (appropriate) moniker of "Master Thief." They refuse to either refund my money or ship the item I ordered to me. Stay away from them!