• Dawn Travels

Dawn Travels

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Overview

Dawn Travels has a rating of 3.9 stars from 63 reviews, indicating that most customers are generally satisfied with their purchases. Dawn Travels ranks 2nd among Muslim sites.

  • Service
    10
  • Value
    9
  • Shipping
    8
  • Returns
    8
  • Quality
    9
6
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How would you rate Dawn Travels?
Top Positive Review

“Great service. Great management,”

Mian K.
1/10/23

Everything was according to the plan. Service was great, hotels were very close and comfortable as they promised which is unusual. Group leader helped wheelchair clients out of the way. I definitely recommend dawn travels and tours

Top Critical Review

“Not recommended For Any One”

Zohaib S.
9/16/19

I would not recommend this travel agency and their services to my worst enemy. I think this is enough to understand what these people are and how they trap others. Elderly people are their target and they make a fool out of them very easily. But sometimes they get people who can confront them and are very much aware of the global travel. Now its a bad scenario that we have taken this in our hands to spread awareness about this agency and they will never forget us.

Reviews (63)

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Reviews that mention popular keywords

people (17) hajj services (4) hajj company (2) dawn group (3) spread awareness (3) travel agency (3)
Thumbnail of user maryams3
California
1 review
1 helpful vote
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February 8th, 2016

Everything was excellent during hajj 2015. Hotels, transport, food, lectures and services. Thanks a lot for providing an excellent Hajj service. I strongly recommend Dawn Travels ours to everyone would like to go with the honest Hajj company in United State.

Thumbnail of user humairas2
New Jersey
1 review
2 helpful votes
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March 10th, 2020

We had the opportunity to perform Hajj 2019 with Dawn Travels. We found this trip a very good experience. We had guidance and support always available. There was no issue with logistics, accommodation, and food. I highly recommend to accompany this group as they offer low budget hajj packages and we go there for Ibadah, not for enjoying vacations.

Thumbnail of user mujeeba
California
1 review
1 helpful vote
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December 29th, 2015

Have been to Hajj, many times, but this year was my first with Dawn Travels. The procedure from the time of booking until we landed back at Jaddah airport was so smooth and well thought of. The organization did not leave a thing without considering all options and what is the most relaxed for the group.

Thumbnail of user asads2
Germany
1 review
0 helpful votes
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August 28th, 2015

We are situated near California, USA and we have been performing Hajj every three year period, Alhamdulillah! After having a bad experience with other travel agencies, we found the Dawn Travels tourism company. Although they were new to us, but we took a risk and found ourselves on the safe side. And Alhamdulillah thanks to almighty and you guys did a fabulous job which made our Hajj very good and memorable one.

Thumbnail of user faizaa
Texas
1 review
1 helpful vote
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November 19th, 2015

If in future, Insha Allah, I go again for Hajj it will be Dawn Travels. This group team management leadership is extraordinary serves the pilgrims personally and always has a pleasant smile during hajj 2015. I recommend anyone to try Dawn Travels first.

Thumbnail of user fatimai1
Virginia
1 review
0 helpful votes
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April 9th, 2015

Really make an impression the way Dawntravels.com. Supportive staff all ways Makkah to Madinah, Nice accommodation during the hajj, although I was not feeling well, terrible fever, but Dawn Travel's staff cares me a lot, very supportive staff. Thanks

Thumbnail of user akbara3
Texas
1 review
1 helpful vote
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December 11th, 2015

I am very satisfied with the hajj 2014 I performed thanks to Dawn Travels. The food and beverages were obtained when needed and up to usual. The organized Imams talks were very significant and educating, I can honestly say I have a lot about hajj and about my faith afterwards. Generally, I would advise this operator again and if I ever wish to perform hajj again i will be using Dawn Travels.

Thumbnail of user bibatai
Louisiana
1 review
0 helpful votes
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October 18th, 2019

People need to understand that they are not going on a vacation. Pilgrimage is an act of worship, and in any act of worship, we will be tested. Whatever happen is part of our test. I enjoyed my hajj and Dawn Travels provided a great support in logistics. A bed was provided for my body to rest, and food was provided to recharge me for my daily worship. Alhamdulillah. I thank the staff for doing their best to accommodate me. I will definitely use their service for future reference.

Thumbnail of user harisa7
Pakistan
1 review
1 helpful vote
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November 26th, 2015

In 2015 hajj we went with Dawn Travels and Umrah. It was our First Hajj and it was ideal, peaceful and stress free. The Dawn Travels Umrah team did an excellent job in coordinating and managing the group. We were helped every step of the way. I highly recommend to use service of Dawn Travels.

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Thumbnail of user abdulr27
Pakistan
1 review
0 helpful votes
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April 30th, 2015

I am quite confused how to perform my Nimaz and other things during hajj 2013, but I am thankful to Dawntravels.com was there to help me out the situation, guide to me throughout the hajj, willing to perform hajj 2015.

Thumbnail of user hinaa3
California
1 review
0 helpful votes
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November 11th, 2015

It was my first occasion performing hajj 2015, and sincerely if I plan on performing hajj again, I wouldn't hesitate to describe on Dawn Travels. I felt comfortable for most of the journey, took pleasure in speaking with the welcoming staff, and the felt that accommodations were attractive great. The hotels in Makkah and Madinah were pretty spotless, and the apartment building was overwhelming.

Thumbnail of user waseema4
New York
1 review
1 helpful vote
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July 22nd, 2016

Yes, we strongly recommend Dawn Travels for hajj packages from USA. The family had such a wonderful time with other families. Dawn Travels managed to make our Hajj journey safe and comfortable.

Thanks for great service and I recommend Dawn for Hajj services from USA.

Thumbnail of user hirak5
Pennsylvania
1 review
0 helpful votes
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December 10th, 2019

I used Dawn travel for my UMRAH in 2017. Had great experience and very good hotel service. All thanks to Mr. Farooq Najam he was very informative and answered all my questions. I am going for Ummrah again in 2020 Alhumdulilah not worried about anything because the services and the price that was provided for my Ummrah was amazing.

Thumbnail of user foziak1
Massachusetts
1 review
0 helpful votes
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January 10th, 2023

I always buy tickets from dawn travel with Wajahat bhai very helpful person. Usually I go 3 times a year umrah and pk. Always tickets buy from them. Even my family too. I highly recommend to parchase ticket to them.but I buy tickets a lot with them they should be give me a once free airfare.

Thumbnail of user aribak
New York
1 review
1 helpful vote
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April 27th, 2016

I went to Hajj with Dawn Travels last year 2015 and I must speak, they have delivered all their promise. My life first ever experience go to Hajj along with my lovely husband so naturally I was very happy and I am pleased to say that I did not have any single problem.

I will recommend Dawn Travels to all my family and friends without hesitation.

Jazakul Allah Khair

Thumbnail of user monat15
Virginia
1 review
1 helpful vote
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May 22nd, 2018

Dawn Travels provided our Umrah package as one of the best experience we have had. Special thanks to Imtiaz, Wakas in the US and Javair in Saudi as our tour guide. We started on the 1st of May until the 8th and everything was very professional and courteous to meet your needs.
Very timely and communications is very efficient which is a very important factor when one is abroad. You want to use Javair as your tour guide in Saudi as he is very efficient and knowledgeable with where to go and what to do and sincere with his guidance not just as a job.
Overall, We like to sincerely thank Dawn Travel and Tours making our Umrah trip a very pleasant and unforgettable.

Tip for consumers:
You will not regret using their service.

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Thumbnail of user ayeshaa2
Pakistan
1 review
0 helpful votes
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June 24th, 2015

Hajj 2014 was a blessing to be invited by Allah (SWT) to attend! This was a (maybe) once in a lifetime experience, I feel very blessed to have been a guest of my Rabb! As for Dawn Travels Hajj and Umrah!

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Thumbnail of user haroonr4
Pakistan
1 review
13 helpful votes
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September 9th, 2019

Zero admin staff and no one is guiding you while you are moving from Mina to Arafat, Arafat to Muzdalifa, Muzdalifa to Jamarat. Many people from our group lost, and this is not the place you wana get lost. You have no idea if you aren't on hajj before, all ramps and roads looks same but they lead you to different directions. Many people lost in 110 degree heat and they were dehydrated and gave up to die. No one from dawn group bothered to go and look for those missing people. Instead we have only one dawn rep with us who was chilling in AC and didn't responded to whatsapp messages of lost people.

Thumbnail of user syeda42
New York
1 review
1 helpful vote
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September 27th, 2016

I performed Hajj 2016 with my whole family with Dawn Travels. One think I would like to mention that I was my first ever Hajj in life, even though my ill mother with me and I was quite confused before Hajj that how I would manage things, but Alhumdullah having Dawn Travels, I couldnt face any trouble throughout the journey. Once again think to provide us such a remarkable service.

Thumbnail of user amelm4
California
1 review
3 helpful votes
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October 22nd, 2019

I don't know where to start. If I can give zero, I would have done that,
First I chose them and picked the two weeks Madina First Silver Package. They booked me on a 20 days trip. I had to beg my employer for extra vacation time.
Minna tents were overcrowded and AC didn't work properly.
Women bathrooms were not enough, filthy and almost never cleaned during our five days stay.
3rd, their agent falsely assured me that the distance from Minna to Jamrat was about 30 mins back and forth. In reality, it was two hours round trip. Due to my illness, I had to pay 300 SR to be rolled back on a wheel chair the first day of Jamrat, and I had to proxy my husband to do it for me the other days. Forth.
In Mecca, I fell ill, called the group lead asking for a clinic information, No response, texted also no response. A roommate offered my some medicine killer, and I was lucky it worked.
Buses always late, not in the order of minutes, but in hours, 10+ hours in one instance.
To sum my experience, I would not recommend this Dawn Group to my worst enemy.

Thumbnail of user muqeeta
California
1 review
0 helpful votes
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July 7th, 2015

I am writing this review upon the superb organization of Dawn Travels during hajj 2014. All the services as well as transportation, food, and hotel accommodations Dawn Travels offers were AMAZING and the officers and employees were outstanding.

Thumbnail of user lubnas1
New York
1 review
1 helpful vote
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November 23rd, 2016

I would advise anyone, who is planning to travel with Dawn Travels that they should travel with this company to perform Hajj and Umrah and better focus their trip rather than focusing on others opinion. I found this company during Hajj 2016 Eco-Friendly, guide well enough Hajj steps during hajj and well organized people, they know how to handle Hajis, Once you book your Hajj and Umrah Tickets then you have no worry Inshaallah, we strongly recommend Dawn Travels to Muslim USA.

Thumbnail of user muniray
Germany
1 review
0 helpful votes
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September 28th, 2015

I would recommend everyone to go to DawnTravels.com. We received excellent service. I have gone for both Umrah and Hajj and the service we had received was beyond our expectations.

Thumbnail of user haseebh7
Pakistan
1 review
0 helpful votes
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April 5th, 2021

Well organized agency there staff and specially for the service that I have never ever experienced before. I will give 5star guys. Keep on going

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Thumbnail of user laibar1
Florida
1 review
14 helpful votes
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September 3rd, 2019

Fraudulent Agency. They are not even a real agency for hajj. They are a sub contractor for someone. If you go to hajj with them you will see other groups with them and notice what these people are and they way they will treat you cannot be explained in words, its just ridiculous. These people can be described as professional Liars and sophisticated scammers. From their Agents to the CEO all are same. They will hide details from you if you ask and just pressure you on depositing the money to their account. That's all they care about.
They have other agencies as well with different names. Same people running it though. And scamming people from everywhere.
They have fake profiles on facebook and google from which they use to hide bad reviews and provide their own fake reviews. I have proof!
They also do the same thing on many other review websites.
We all should complain about their agency to appropriate agencies to get them shut down or make them better.
We need to complain to Hajj ministry as well so they know and hopefully cancel their license.
It is our obligation now to spread awareness and let people know about this fraudulent travel agency.
People work hard and save penny by penny to perform this journey and these people take advantage of them and misguide them, torture them, lie to them, leave them alone, don't respond to queries.
People get lost easily for hours and they don't help at all.

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About the business

DawnTravels.com is a New York based Travel Agency focusing Pakistanis, Indians and Bangladeshis living in the US. Provides Affordable Hajj Umrah Tickets from USA.

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