Dawn Travels

These people are cheater. Do not use them. They will dump you in mecca with no rooms and no service. Very bad people.

Outstanding services during hajj 2015 All the traveling from Jeddah airport and back to Jeddah were all extremely well organized and smooth as well as a trip to Madinah then Mecca, then mine, Arafat, Muzdalfah, and to Minnah, to Jamarat.

Hey! The more I say for dawntravels.com, the less it will be. It’s because I know how much it has helped me throughout Hajj 2014!

Not a reliable agency, do not trust them. And do not user their hajj services else you will be beating yourself up later on.

I was in the same hajj group Silver Makkah 2019 and had a very bad experience with children, Agreed with previous reviews, won't recommend to anyone.

I booked my Jan 2019 Umerah with Dawn travel. I found them to be very professional and easy to work with.

Dawn travels is a poorly run organization. Their staff do not speak the truth and do everything last minute. For example, they kept our passports for 6 weeks and returned it to us 3 days before our flight (other hajj groups with other companies submit their passports for only 2 weeks). We signed up for a package with return date of August 15. Two weeks before departure they inform us they cannot bring us home until August 19 which was incredibly disruptive to working and school going individuals; we had signed up for this package specifically for the dates.

However the worst part was their lies and poorly run hajj during the actual trip. Their tents were dirty, air conditioning barely worked, women's bathrooms never cleaned, and cold water often times had to be obtained from other tents. The buses were government run buses and were always several hours late. We waited at Arafat for 4 hours for our bus; we arrived at Muzdalifah at 1 AM! This is just one example of the many to reflect their mishandling. In the name of hajj, we kept quiet and seethed in filth, with hunger, and in heat. Our departing experience with Dawn Travels was emblematic of their disrespect towards hajjis. We had to spend hours picking up our passport in a remote location in Makkah with individuals who didn't speak English (or cared to find our passports for us) and Dawn refused to pay our taxi fare to Jeddah which was part of the package. Finally dawn relented and paid after the taxi drivers threatened to take us back to the hotel just mere hours before our flight.

Your hajj is a once in a lifetime experience! Regardless it will be challenging, but you don't want it to be challenging because your hajj leaders/management are not to be trusted, are not reliable, and are not organized. STAY AWAY from Dawn travels!

I performed hajj with DawnTravels.com in 2015 and I was happy with the facilities providing during hajj at Madinah, Makkah, Arafat, etc.