Daz3D

The Prices have gone up too high.
I recently purchased a new Mac computer and wanted to start fresh by downloading Daz Software and nothing works. Had to delete it because it was also taking too much hard drive space. Your software needs upgrading.

Constantly have had billing issues or price changes mid purchase, missing content from my account. And coupons are gone for this month that i never got to use even though i paid for the membership lasting thru this month

The cart popup requires an additional click when reorganizing the cart adding new items (Daz discounts often require a lot of reorganizing), pages load from the bottom, Daz deals plugin doesn't work anymore, filtering options have diminished. This makes shopping an almost painful process when looking for sale items that are on my wish list.

Please re-evaluate how PA+ coupons are used. Over 50% of the time, I can't use them for one reason or another. For example, I tried to use the prime coupon on this order, and I got an error message stating it was invalid.

I placed an order and expected to have the items added to my account. Instead, the order says, "processing" and I've never received the items. The charge is on my credit card, and I haven't received the items. I opened a ticket and "Gunnar" says they can't do anything. I asked them to cancel the order and refund it. Here's what he said: "Unfortunately that is not possible for me to do. There is no option for me to cancel an order on my end of the transaction. You must notify me of any updates that are made on your end."

This is totally not consistent with their own help pages on the subject that say, "Step 2: Submit a Sales Support Ticket and include the following: purchase order number, the name of the product(s) that you wish to have refunded..."

Truly, your online shop is broken if you can't refund an order.

Now, I have to dispute this with my Credit Card company

Overall, the site and store are working well but still need improvement. For example, the TAGs in the blue line (top of the site) should also be visible when you are on a product page. Furthermore, the latest updates have worsened the visibility of the products in the list while instead the product covers should be larger to give greater visibility.!
Finally, in the "items" section there are no tags like "hair or clothes" which makes searching even more cumbersome.
In any case, the DAZ site remains one of the most complete and updated stores but I hope it will improve further soon!

Great shop with lots of interesting products that are affordable and usually quite nice. However, it would be really useful with the following information on each model: #polygons #triangles #vertices #draw calls

In addition, I would like 3d models to come with one or more low poly versions. I use most of the models I buy for games and would really appreciate any of these suggestions to be implemented in the shop. Overall, you are doing well, and I have been met with great service the few times I have been in contact with support/CS. I would give 4.5 stars, and easily up that to 5 if the requested information was added and/or low poly versions added. Thanks!

Your search engine could use some updating. I typed in something like New Cart and 20 or so packages came up. Not one of them was a New package. I've noticed in the past, depending on what I am looking for, the search engine isn't always very accurate or helpful.

While I appreciate that the 3D Licenses are being offered for free for a limited time, adding them item by item is ridiculous. I just spend the better part of an hour doing 1 page from my product list. I have 220 pages of products.

I have been with Daz for over 15 years. Looking at everything takes a long time and is hard to chose. Checkout is quick and easy. Can be addictive too. The sales can be quite a wonderful way to get items you missed. Amazing artists and their products.

I have been with DAZ 3D for 5 years now. They always carry beautiful and unique renders that are perfect for visual storytelling in any genre. Their customer service has always been attentive to me and answers, if not resolves, any questions that I have within 24 hours. Thank you! Keep working as hard as you do in releasing new content and I will continue to come back for more!

Hard to know why coupon codes do or don't apply. Promotional emails talk about different discounts (like the one four days ago for gift cards) but there's no indication gift cards are discounted on the website, and no info when clicking the "more info" link in the email. Freebies are very hard to find.

Reliable, Easy to use, accessible, easy compatible between different 3D software platforms, affordable pricing and high quality products in the store. Daz3D is an amazing 3D software for scene building and character creation. I love it.

I wish there was an easier way to import external assets into the Daz3d Smart Content library. Also, it is annoying that Daz3d does not utilize all cores of a 64-core processor and that some intense operations, like loading an asset into the scene is just a single thread running on a single core.

The Technical Support has no telephone number and may take the whole week or two just to respond; if they choose to at all. It has been my experience that they don't care about their customers. You have to be proactive in learning the software because you are alone and they could care less. They are not part of the Better Business Bureau. Research and read before you jump into this one. Good companies cave about their customers. I believe that if you put the cart before the horse, then, you have to deal with it. Yes. Like Me.

I am not a fan of I=Ray because the renders take to long. The GPU needed is WAY out of my budget. If you could give us the option to buy the 3D lite version, people would probably buy more products. This is just a hobby for me. I don't make money from it.

I was adding discounted items in my cart. I know you have flash sales and the like. I know such sales are meant to 'make us move and buy'. But less than 15 minutes later, and JUST as I was going to check out, more than half of the items moved back up in price. You could at least initiate a countdown or something like you sometimes do with Flash sales. This is sincerely just crass. I feel like I was played with. Very poor business practice. And I am spending a LOT in the Daz Store. This really makes me resent you as a business, even if I continue to be a loyal customer. It is not frustrating, it is infuriating.

Some things that could be helpful in navigating the store like a hide DAZ+ items and a better way to find and filter artists in the left panel. Very difficult to use since it is sorted by # of products rather than alphabetical by name of artist.

Excellent service as always from Daz.

I forgot to mention in the recent survey one theme Daz has not explored so far but would be a great to have and that is military uniforms from the Napoleonic era. Just a thought - your site and product is amazing.

The years that I've spent buying from this site:)

Looking, shopping, and buying items that are on sale are a must in my book. I've found some things that have been like spiritual eye candy and must haves. Been with Daz3d's market since 2011. Best way to make new art

It si a good experience, with this software you can represent all the worlds of our imagination.
Reliable and quick purchase, without problems. Generous free offer of the program and numerous quality assets.
Excellent management of forums and contests that keep the community alive, creating a fun and stimulating sharing space. Overall excellent.

Renee for Genesis 8 and 8.1 Female package does not install properly through DAZ Connect. Files not installed, despite using install feature on DAZ Connect. Cannot open product. Not the first time a newly purchased product was unable to be utilized. While understanding that glitches and bugs occur, I feel this should be a priority for DAZ to ensure products sold on their website are functional upon purchase. Not the first time I have had this issue.

Prices are way too high on most items. Also, some artists are quite good but unfortunately many artists do low quality work and their products are worthless. It can be difficult to sort out the good from the bad sometimes. The bad ones pollute this site.