Daz3D

Reliable, Easy to use, accessible, easy compatible between different 3D software platforms, affordable pricing and high quality products in the store. Daz3D is an amazing 3D software for scene building and character creation. I love it.

Many items to choose from, but not many great prices. Whomever authorizes/ok the sales/marketing should go back to school. Daz used to give away many free high ticket items now it's always...get this for x$$$ if you buy this or buy that. What happened to having the opportunity to get base characters free, or like once upon a time $5.99 for a limited time. The longer I keep my Daz+ membership, the less value I am seeing in keeping it. The things I am most interested in are always too expensive, and the weekly freebies often contains mostly textures sets...which are useless unless you have the actual item. Sometimes there is a pose set or maybe a prop or base figure starter bundle, but it is very rare. To get more people interested in Daz Studio Daz should have a limited( 24-48 hour)massive character sale.
All base figure characters(limit 3) $5.99-7.99 each Base only no morphs or clothing items included.

Daz can be fun, but it's also expensive. For a hobbyist like me, that makes it kind of hit or miss. Not everything works easily either, and as there are no user ratings on products, spending money on something that might not be what you really want is hard, especially in the current economy. Additionally, with the constant barrage of new things, trying to keep up hardware-wise and product-wise is a never-ending battle.

Purchasing always goes fine as does installation -- for the most part. However, there are some wonderful products that interface with Photoshop, such as "Ron's" brilliant works... but there isn't quite enough instruction on where to direct those items so that Photoshop will "see them." Also, your tech support started helping us with a critical problem, but after I submitted the requested screen shots and screen video, I haven't been able to get a response from them. They started out responding very quickly, but now it's been 18 days of silence. This is crippling since DAZ is not functioning properly and we are on a huge project.

Hard to recommend your platform to new users with these prizes. You praise yourself as a progressive company just to cash in. Genesis 1 was a good concept but now you sell everything double and triple, sorry no recommendation from me towards my friends!

The artists that make the content are great, unfortunately they as well as the consumers are completely let down by a complete lack of customer service. The help desk might respond within a couple of months and thats if your lucky. However the response is usually non relevant resulting in another huge waiting period for another follow up response. I cant understand how a company can be run in such a pathetic way and not go out of business.

The 3D printing license deal is a fiasco. I've been a customer since DAZ was part of Zygote. The only way I can get redeem the "Free 3D printing licenses" is to open the product page for every single item I own and click the "License" button?!? That's ludicrous. On top of that, it's not working properly. It keeps giving 500 errors when the button is clicked. Customers should automatically have their product libraries tagged so all their purchases before 12 July have the printing license.

Constantly have had billing issues or price changes mid purchase, missing content from my account. And coupons are gone for this month that i never got to use even though i paid for the membership lasting thru this month

I placed an order and expected to have the items added to my account. Instead, the order says, "processing" and I've never received the items. The charge is on my credit card, and I haven't received the items. I opened a ticket and "Gunnar" says they can't do anything. I asked them to cancel the order and refund it. Here's what he said: "Unfortunately that is not possible for me to do. There is no option for me to cancel an order on my end of the transaction. You must notify me of any updates that are made on your end."

This is totally not consistent with their own help pages on the subject that say, "Step 2: Submit a Sales Support Ticket and include the following: purchase order number, the name of the product(s) that you wish to have refunded..."

Truly, your online shop is broken if you can't refund an order.

Now, I have to dispute this with my Credit Card company

Overall, the site and store are working well but still need improvement. For example, the TAGs in the blue line (top of the site) should also be visible when you are on a product page. Furthermore, the latest updates have worsened the visibility of the products in the list while instead the product covers should be larger to give greater visibility.!
Finally, in the "items" section there are no tags like "hair or clothes" which makes searching even more cumbersome.
In any case, the DAZ site remains one of the most complete and updated stores but I hope it will improve further soon!

Great shop with lots of interesting products that are affordable and usually quite nice. However, it would be really useful with the following information on each model: #polygons #triangles #vertices #draw calls

In addition, I would like 3d models to come with one or more low poly versions. I use most of the models I buy for games and would really appreciate any of these suggestions to be implemented in the shop. Overall, you are doing well, and I have been met with great service the few times I have been in contact with support/CS. I would give 4.5 stars, and easily up that to 5 if the requested information was added and/or low poly versions added. Thanks!

Your search engine could use some updating. I typed in something like New Cart and 20 or so packages came up. Not one of them was a New package. I've noticed in the past, depending on what I am looking for, the search engine isn't always very accurate or helpful.