Daz3D

Absolute garbage of a corporation. It is hell trying to log in after signing up because you cannot log in and download their products. Utter rubbish, which will only ruin your day trying to use their products! Zero customer support!

I have a hard time learning because my disability, and lack off money also equipment, but because off programs like this one and free things. I can learn in time. Thank all of you for the support. Love the Owens.

Though your products are good the website is a mess on mobile as well as pc. The cart is intrusive and requires manual closing before you can add another item. On mobile the margin between items ans the sides squishes them to a point where the description only fits one or two words per row and ens up being a mile long.

Everything is fine, if I'd improve something I'd like to improve usability instead of selling Add-ons which add usability functions. As example content bookmarks.
On page:
It is sometimes very difficult to figure which discounts apply to which product and how much and why or why not.
As example now we have 50% items, plus loyality discount 20% would be 70%, but stops at 60,61 or 65%

Great asset store with a huge range of very high quality content. I wish there were more/more granular search options, sorting, and filters that would make it easier to search for base characters, as well as morphs, hair, clothes, etc. for specific base characters.

I am always looking for good deals and models. What I don't like is that you changed your price matching. It's not right that someone who buys an item and the next day it is a lower price. For over 20 years you have honored the difference and now why would anyone want to pay a full price when it could go on sale the following day. At least stores show upcoming sale prices before the sale date and still honor the difference.

All the generational stuff is chaotic. It seems to me that the conversion process could be done once by Daz, and not make customers shell out for lots and lots of apps to make conversions.
The smart content system doesn't work very well with older items, including V4.2, for whom it doesn't work at all. I think there's a bug there somewhere.

Dealing with metadata is confusing.

Charging a interactive fee for every piece of cloth. Hair, building etc Is a horrible business practice and why from a developer standpoint I was forced to move to RealIllusion cause they do not charge interactive fees.

Mine has been a love/hate relationship with Daz and the technical support, sales, and even integrity--I have many purchases that did not work, and still do not work. I have had to ask for tech support from my wife who his a tech specialist, while I wait literally months for support, I have lost money--my own integrity was questioned at a time where money was taken from my account, and even when I showed my bank-statement, my integrity was still in question... and that was the experiences I hated. The other side of the coin is that when products do work, I am excited and grateful. I thought about being an artist for Daz, but then I decided that I likely don't have the mettle, based on the mistreatment from staff.

I mostly like the shopping experience, but I sometime finds that the different rebates and offers are confusing. It would be great if the size (the number of Mb or Gb) was indicated in the product description to give the potential customer and idea of how much computing resources will be needed to render the product.

I'm loving the Daz Marketplace, but I wish there was some sort of alert system to let us know when items on our wishlist went on sale, or how long sales were lasting. I'm creating a graphic novel on a limited budget and need to buy stuff only when needed as I tell the story, and I just missed a couple items so now I have to wait. Bummer.

The store is easy to use, and Daz Central is great for downloading. I really enjoy Daz Studio 4.20, coming from being a Poser user from 5 through 11. It seemed clunky and unintuitive at first, but once you get used to the interface, it is much more powerful, and advanced over what I was using.

Thanks
Dan.

Made an order just now - Item ******* for 3.67 and Item ******* for 13.99. Your invoice total before the -25% Extra 25% off code was 39.93 for the two items... last I looked 3.67 +13.99 = 17.66. And, looking at your banner I was expecting 25% more off one of these items... but that is not what happened.

Hey, as of my last posing Steve Spencer of Daz has worked hard to implement measures to assist with customer service and forum moderation. Here's to hoping it helps us move in the right step towards better customer to company communication.

Merry Christmas, Happy Holidays, Happy Hanukah, Kwanza and all the beautiful things we celebrate this year. One love.

My only issue with the store is the search function still isn't great. It takes a number of searches to get the right content. Most of the times it seems I find what I want by luck. Other than that the process is smooth and easy to use.

I've been a PC Daz+ Member since like 2006 and was always able to update my subscription with sales that occurred several times a year. For the first time my subscription just lapsed because there hasn't been a sale all year! Please do a Daz+ sale! Thank you.

Placing my order was difficult. I had to try several times to submit it - every time I clicked Submit the screen flickered and went thru the entire setup routine again. I was paying with store credit, so there was no issue with payment - you already have my money.

I lost access to all my assets, over $1000 dollars down the drain, I simply wanted access to my bought assets or a refund, 10 months has now passed, tried other modes of communication with no success. I get the message, I do not matter as a customer.

Most of the freebies are useless, either they are textures for products you don't have, or they are SCI-FI elements that don't fit most projects. IF you want to encourage people to start using DAZ more, you should work a bit on having a better entry-level system and help those that start new projects, they would end up spending more if their projects were successful than they will spend just to grab the missing item for certain textures they won't use. Just taking a wild guess here and say that most people, probably use daz for renders because their hardware can't handle animations or because they use renders in visual novels. I also use Blender and having more available options there in terms of freebies made me invest more time into it and that led to me invest more money as well to continue and build up on my existing project.

Products were not charged properly, taken away from me and, I was not able to get them back. The problem was not on my end, the problem was your billing system. I will not shop here as I have in the passed until I am sure I'm dealing with a customer friendly store.

I'm happy to see that we're getting some very good flash sales now again, at decent times (for Europeans as well) and with PA products instead of just DAZ Originals. That's great, keep going that way! - Very unhappy, on the other hand, about the new 2ß% introductory discount.

I went looking for specific items and it took me a while to find them. The search feature needs help. Especially if you are only look for clothes or male models. Also, if there were dates when uploaded. Some of the environment items I would like to purchase appear to be made for older daz models (I haven't even been using daz for a year yet.) It would be extremely helpful to know how old certain items are.

This is not referring to this special order but is to be seen as a general "critic" There are many products on DAZ3D that seem to be very useful, but often creators spend only little time in explaining how to use them. It was often i have seen the usage of products being discussed in the forums and if it would be worth buying them. I ask myself how can they even be sold when people have to ask that question? Seems there were other users also that experienced such poorly explained products. There sure are explanations but the creators should elaborate them much better. Mostly they are only explaining what the features do but not how to get them to do it - if that makes sense. I think you as DAZ3D should push creators to make an effort that also users that are no pro's in using DAZ will understand it. That will benefit you in the end as well, because how it is now it makes you hesitate to buy an item when it even just seems like you would need an explanation in how to use it.