I will now share this companies details with my other managers, The company staff were extremely helpful when I rang twice, spoke to be & not down me. Explanation was very clear and precise. The registration process was explained to me over the telephone and very speedy process. The results were back within 48hrs of the application. Applicant received her certificate with in a week, which is very helpful for the employers. Thank you for your service.
Tip for consumers:
Faster, & More Convenient Online DBS Check Application
Products used:
DBS Check Application
I was having a little bit of trouble with some right to work checks I had to perform so I jumped onto the live chat and I got through to an agent almost instantly. When talking to Craig, he made everything super clear and easy to understand and helped me to solve my queries.
Guys, I am an accountant, dealing day-to-day with HMRC however talking to DBS and chasing something is just whole another level of rude and horrible customer service! They will hang up on you promising to finally process filled out forms submitted to them months ago and... you can forget you will ever receive anything... I would use very inappropriate language to say what I think about this department but will keep it to myself. Don't chase them for copies/reprints: will never work anyway. Just pay and apply again because money is what they like the most.
Took £79 to do an express disclosure Scotland check.
Phoned disclosure Scotland to check on progress and was told there was no express service.
DBS totally uninterested in the fact they are ripping people off and promising the improbable.
Tip for consumers:
Don’t bother with these people, go directly to the organisation you need the certificate from.
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