DebSpecs

I called DebSpecs For a pair of Reader sunglasses that I have ordered several times in the past. I was told that they were out of stock and she had no idea when they would be available. She then placed a special order for me at NO CHARGE, which I had within 5 days. How many companies would give you free glasses that were definitely an upgrade from what I ordered in the past. Thank you sooo
Much DebSpecs, you really hit the ball out of the park.
G. Silverman

So this happened... my eyes are not loving the whole... situation... with working at home. Job is mostly working in 2 docs at once, 100+ pages of legalese, and going back'n'forth on a 15" laptop is no bueno. Going blind. So I get into a chat window with a rep for a company that sells schmancy readers (mine were $8 or some $#*!, no wonder they suck). Person turns out to be the owner, from Brooklyn, we chat NYC $#*! for a minute. She tells me there might be a delay in the ones I want, because she sends them to be made. But then! She's all lemme see what I have in stock... comes back, all omg, i have one pair, I'll send them, YOU CAN PAY ME LATER (!) Then she takes $10 off the $50 price (!) I'm not even ASKING for any of this. She is a star.
Will update after I try them, for now, this is all customer service.

I was searching for glasses for reading and the computer. I called Debby Burk and the customer service representative was delightful and very helpful. She guided me through the web site and I found the perfect pair of glasses! The glasses are a multi focal so I can use them to read, use the computer and even watch tv. I could not be happier! I receive so many compliments on the style and look! I wouldn't shop anywhere else!

It's so painfully obvious that this very long string of glowing reviews is fake. I have messaged over and over and over and over and over and over, every few days, requesting a refund and instructions on what to do, yet I'm deliberately ignored for 20-some days and counting, because they had no problem sending me a message telling me how important people like me are to them. I even asked them if I need to print my own label, still no answer. They don't intend to help me, EVEN after I had already reordered the glasses in the correct diopter. Now, it's probably too late to return them, I've no idea. Perhaps they're stalling long enough for the return period to be up, so they can refuse them on legitimate grounds. PRETTY SHABBY DEALINGS FOR A 1.5 MILLION DOLLAR BUSINESS. I mean, if I were that wealthy, I'd be wearing prescription lenses, nah I'd have laser surgery, ah but I don't even have vision insurance or decent healthcare at all for that matter. Guess I'll be donating this pair (since I can't see out of them) to Good Will in this company's name.

I ordered my glasses late on a Thursday evening and received them early Monday morning.
I absolutely love them and will be ordering more. Great quality for the cost!

Hi Debby Burk Optical,

The order arrived and I am very happy with it.
Same as with all the other orders over... what has it been... 10 years?

Thanks, Paula

I love my glasses, and shipping was very fast. I called them to ask questions about glasses & Ms. Ferrell was very nice. Yes I will buy from them again. Thank you so much DebSpecs
Rita Y.

I love Debspecs for consistently good service, nice quick delivery and excellent quality frames. The optical frames are some of the best prices and quality around. Highly recommended.

Received the wrong item, contacted by email, received reply quickly and return/exchange was handled quickly all during the week of Xmas.
Highly recommend

I had purchased computer glasses from Debspecs in the past and really loved the way my eyes felt soo relaxed when working on the computer all day. However, I was being cheap and call myself trying to save money this time by buying what I thought was a pair of computer glasses on ebay. BIG MISTAKE! They did nothing for my eyes and were clearly fakes from abroad made out of cheap plastic sunglass frames that had some shaded lenses.

I suffered for a few weeks with terrible migraine headaches and eyestrain after working all day at the computer before giving up and finally deciding to order my glasses from Debspecs. I emailed Customer Service to see if they could rush the order. (the normal delivery time is usually 2 weeks)
The Rep assured me they would do everything to get my glasses to me asap! My computer glasses took about a week to get to me. The wait was so worth it. They are the real deal. They are beautiful, they are sturdy hard material not cheap plastic and they feel and look great on my eyes. Everyone at my job has complimented me on how nice they look and my eyes are happy again.

The glasses that I received were perfect and the customer service was fantastic. Definitely my go to from now on!

My order was dropped on my South Philly doorstep and promptly stolen. They sent another. USPS lost the package. Debspecs was on the case, emailing, calling, refunding my order finally---but they still wouldn't give up. They found it but and once again USPS just dropped it on my step EVEN WITH THE HANDWRITTEN NOTE ON THE BOX PUT THERE BY A DEBSPECS REP: "Hold for Pick Up." This time a neighbor stepped in. I can't STAND USPS but I love DEPSPECS ALOT!

I have made two orders with DebSpecs, and they are awesome to deal with.
This is the only site I will buy readers from.
Highly recommended!

This company has by far the best selection of readers anywhere, at totally reasonable prices, and their customer service is superior. I HIGHLY recommend them!

This company offered me the opportunity to have nice and quality sunglasses. I received the order in 5 days