DepositPhotos

I was very disappointed in my experience with Deposit Photos.
I mistakenly purchased the incorrect standard video version at 240p. I needed the traditional standard option.
When I reached out to customer service, they would not let me convert my remaining credits over in order to purchase the ONE video in standard quality i needed.
So then, I purchased the ONE video I needed in the correct resolution, and they would not refund the REMAINING credits. Wow! They are so rigid - not good customer service at all!

depositphotos.com is a junk and they still money from users.
I frequently charged my account to buy photos... and frequently it dissapears credits from account. I didnt see that, until now, when I saw that I have 0 credits.
On my account page there is not page where I can trace history of money an credits.
I asked the support to tell me why I have 0 credits... and after 4-5 emails exchanged... they told me the credits expire after a period.
What is this?!? My money dosnt expire, but your credit does?!?!?

Hello from Israel. I bought a pack of 25 images in 100 dollars. I don't recall downloading more than 25 images (and I saw only 25 images in my PC) but maybe while picking images, indeed either from a human error or a technical problem of the input devices - browser interaction, 1 more image was downloaded.

Do you think DepositPhotos charged me only for this one? NO! They charged me for 1 more pack in another 100 dollars! That is, they charged me for 200 dollars in total and told me "I can't" have a refund. Only after locating the CEO's email (Dmitry), and many emails that several seemed to be ignored, only then I was asked to pay for the images alone.

I got an awful taste from DepositPhotos. They are ruining they're name that they developed as a very serious company with this attitude, they have no mercy on themselves, no desire to develop their businesses as should be done. It's insane. I will take me some time to digest that and I'm not sure I'll use their services again soon if at all, after charging me automatically like that on a whole package just because one photo and without any warning.

On 1st April I've received an email with a 15% discount promo code" from depositphotos.com"

I have signed up and subscribed for 100 images per day which they charged me $560.15 using skrill payment method.
Invoice No. '- S-*******
Note: I have everything screenshots, invoice, payment info and all emails

After 3 days they blocked my account for no reason, without even sending me a notice or warning. I tried to contact them but no one answered my call I contact their live support, the only message I got from them was "Please, write to *******@depositphotos.com"

All emails and phone calls to seek an explanation have been ignored. And any attempt to highlight complaints on their Facebook page leads to an immediate ban.

Before filing a complaint against depositphotos, I tried to contact but unfortunately they ignored me and the only message I got form them was "Your account has been detected as a participant of fraudulent activities."
They refused provide me any explanation and refused to refund my money forcing me to contact BBB for help, and once I filed complaint they sent me a full refund. Thanks to BBB.org for helping me