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Design Dua has a rating of 3.9 stars from 164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Design Dua most frequently mention customer service, perfect condition, and quick shipping. Design Dua ranks 8th among Baby sites.
170 reviews
I wanted to write this review because the other reviews on this site nearly deterred me from purchasing from Design Dua so I want to provide a counterpoint. I purchased the Moses basket & changing basket combination along with the stand and some extra sheets. My items just arrived, so haven't used with baby yet, but they are well made and beautiful. With the liner in the moses basket, the inside of the basket is very soft. The leather color is as pictured. My order shipped super fast - much faster than I was expecting. I ordered on a Thursday or Friday and everything arrived just a few days later on Wednesday. I was so pleasantly surprised! The prices were very reasonable for handmade products. The company has many positive Etsy reviews which is what eventually swayed me to go ahead with my order but I wanted to leave a positive review on this page.
I received this "handmade" basket after spending over $200 on it. The basket is lop sided, the tag isn't centered (handmade so again, not considered a defect) and my "leather" handles were bright orange. Needless to say, contacting customer service is a waste of time. They will not take ownership in their jacked up basket! Instead I get to pay to have it shipped back and then have my shipping of the original basket taken out of my refund even if it was free shipping as part of a promo with purchasing! Beware people! I'm stuck with a messed up basket!
This product is handmade and gorgeous and looks sturdy! I am so excited for our baby to arrive.
Loved the color of the basket and the espresso wood! Wanted a bassinet forever :)
I would absolutely order again or may be as a gift...!
All was perfect I like it...
Thanks
The cuteness! Can't wait to see my newborn in the bassinet and changing basket when he arrives.
Looks comfortable for baby
Satisfied with the product and services that I received. Thank you for the quick shipping.
Smooth service, prompt delivery and the gift was loved by the mother to be.
Fast and easy delivery. Was surprised at the weight of this bassinet. Well made and beautiful.
It arrived quickly and was easy to set up. My daughter loves it.
Product was delivered quickly & quality was great! It truly fits 2 dogs
It was fantastic; I received the product in a timely manner and it looked exactly as I want.
Supporting a Ghanaian Woman Owned business!
I wanted to give my puppy a nice bed
So far so good. Will know more when receive products.
Received in good time and are beautiful!
Excellent quality and service. Arrived quickly and packaged nicely. Thank you!
Needed for my existing Design Dua bassinet.
Item arrived super quick and it is perfect! Absolutely love it
Classic design
It’s cute
Very pleased with this basket and the service the company provides.
They gave my updates daily on the status of my order
i had a lot of questions on what particular product would work best for us. I knew i had to have something because it’s so cute but i was worried about my sons age, weight, and height
I have been looking for something for my sons nursery that isn’t bulky or tacky looking for changing. I came across Design Dua and FELL IN LOVE. Lots of options, and such great customer service. Answered all my questions and i eventually decided on my changing basket.
Super unique & adorable. Most changing pads or tables are ugly, bulky, and big. The changing basket i got is the complete opposite!
I love everything I ordered! I can't wait to receive my changing baskets. I will be ordering again.
The quality of the product.
Everything was perfect, it was exactly what we had wanted.
Was hesitant about it first because if price, but the quality beats the price!
It’s stylish, and it keeps the shape!
Need an attractive changing table
Love love love my changing basket. Also, the shipping was so fast and everything was just awesome.
Loved their design! So pretty
Wanted a changing basket for my nursery
Thank you so much for shipping so quickly it made it on time for the shower!
Baby shower registry.
This company is thorough and delivery and service is exceptional quality!
It was on their baby registry
Because the recipient requested this product on their baby registry
Ordered it and it came really fast and in perfect condition
My daughter has a friend that had one
Its beautiful and looks sturdy but easy to move around
Great! Prompt and efficient and excellent communication
On a registry
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