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Design Dua has a rating of 3.9 stars from 164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Design Dua most frequently mention customer service, perfect condition, and quick shipping. Design Dua ranks 8th among Baby sites.
170 reviews
I wanted to write this review because the other reviews on this site nearly deterred me from purchasing from Design Dua so I want to provide a counterpoint. I purchased the Moses basket & changing basket combination along with the stand and some extra sheets. My items just arrived, so haven't used with baby yet, but they are well made and beautiful. With the liner in the moses basket, the inside of the basket is very soft. The leather color is as pictured. My order shipped super fast - much faster than I was expecting. I ordered on a Thursday or Friday and everything arrived just a few days later on Wednesday. I was so pleasantly surprised! The prices were very reasonable for handmade products. The company has many positive Etsy reviews which is what eventually swayed me to go ahead with my order but I wanted to leave a positive review on this page.
I received this "handmade" basket after spending over $200 on it. The basket is lop sided, the tag isn't centered (handmade so again, not considered a defect) and my "leather" handles were bright orange. Needless to say, contacting customer service is a waste of time. They will not take ownership in their jacked up basket! Instead I get to pay to have it shipped back and then have my shipping of the original basket taken out of my refund even if it was free shipping as part of a promo with purchasing! Beware people! I'm stuck with a messed up basket!
Great order and delivery experience. Thanks for the ease.
Style and size
Changing basket is beautiful as pictured. Shipping was super fast
Great reviews
Excellent, beautifully made products! Love this product is Fair Trade.
Baby Shower
We just received today! It's beautiful and is going to be so useful.
New baby in the house
This dog bed is now our puppies favorite! Beautiful and very sturdy!
The design is beautiful and I also love the story behind it!
Good service, product intact and in perfect condition
Very smooth process. Item received was as described.
Quick customer service, well responded and efficiently delivered
My order arrived in one day! Beautifully crafted and exceeded all expectations.
It's exactly as described! The perfect size for our bedside and absolutely adorable!
Brought this to a baby shower and was for sure the top gift!
Looks beautiful in person. Deep colors. Quick shipping!
Can't wait to use this beautiful basket for my baby boy!
Simple, quality, and convenient.
Love my dogs new bed and so does he
Comfy
Beautiful design
Saw an ad and I liked the design
Answer above
We should have bought this several kids ago! Absolutely worth it.
I'm obsessed with this basket Moises it's beautiful and the size is perfect!
Awesome! Quick shipping adorable product! Just perfect!
Easy and quick. Quality products. Would shop here again.
Looks just like it does in the photos. Packaged well. No problems.
It's beautiful, practical, shipped well. Plus they have excellent customer service.
I forgot to apply 10% coupon and was reimbursed! Thanks so much
Very timely delivery and beautiful heirloom pieces!
Quality and beauty
Quick delivery and absolutely gorgeous product! I am very happy!
The quality and mission of the company.
Beautiful craftsmanship!
I had a great experience shopping online, fast delivery, good company & amazing clean products.
Initially, I won a giveaway with Design Dua and that’s how I found out about this amazing company. I love the fact that there products are classic, great quality and “clean”, in terms of being organic.
Organic crib sheet and toddler Moses pod.
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