Design Dua

I wanted to write this review because the other reviews on this site nearly deterred me from purchasing from Design Dua so I want to provide a counterpoint. I purchased the Moses basket & changing basket combination along with the stand and some extra sheets. My items just arrived, so haven't used with baby yet, but they are well made and beautiful. With the liner in the moses basket, the inside of the basket is very soft. The leather color is as pictured. My order shipped super fast - much faster than I was expecting. I ordered on a Thursday or Friday and everything arrived just a few days later on Wednesday. I was so pleasantly surprised! The prices were very reasonable for handmade products. The company has many positive Etsy reviews which is what eventually swayed me to go ahead with my order but I wanted to leave a positive review on this page.

I received this "handmade" basket after spending over $200 on it. The basket is lop sided, the tag isn't centered (handmade so again, not considered a defect) and my "leather" handles were bright orange. Needless to say, contacting customer service is a waste of time. They will not take ownership in their jacked up basket! Instead I get to pay to have it shipped back and then have my shipping of the original basket taken out of my refund even if it was free shipping as part of a promo with purchasing! Beware people! I'm stuck with a messed up basket!