• Design Dua

Design Dua

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Overview

Design Dua has a rating of 3.9 stars from 164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Design Dua most frequently mention customer service, perfect condition, and quick shipping. Design Dua ranks 8th among Baby sites.

  • Service
    23
  • Quality
    143

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170 reviews

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How would you rate Design Dua?
Top Positive Review

“Very satisfied”

Georgia S.
2/16/22

I wanted to write this review because the other reviews on this site nearly deterred me from purchasing from Design Dua so I want to provide a counterpoint. I purchased the Moses basket & changing basket combination along with the stand and some extra sheets. My items just arrived, so haven't used with baby yet, but they are well made and beautiful. With the liner in the moses basket, the inside of the basket is very soft. The leather color is as pictured. My order shipped super fast - much faster than I was expecting. I ordered on a Thursday or Friday and everything arrived just a few days later on Wednesday. I was so pleasantly surprised! The prices were very reasonable for handmade products. The company has many positive Etsy reviews which is what eventually swayed me to go ahead with my order but I wanted to leave a positive review on this page.

Top Critical Review

“Horrible!”

Erica J.
7/15/21

I received this "handmade" basket after spending over $200 on it. The basket is lop sided, the tag isn't centered (handmade so again, not considered a defect) and my "leather" handles were bright orange. Needless to say, contacting customer service is a waste of time. They will not take ownership in their jacked up basket! Instead I get to pay to have it shipped back and then have my shipping of the original basket taken out of my refund even if it was free shipping as part of a promo with purchasing! Beware people! I'm stuck with a messed up basket!

Reviews (164)

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customer service (24)
Thumbnail of user juhir3
Georgia
1 review
0 helpful votes
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March 24th, 2022
Verified purchase

Changing basket is beautiful as pictured. Shipping was super fast

Reason I chose this business:

Great reviews

Quality
Thumbnail of user mercedesb83
California
1 review
0 helpful votes
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March 29th, 2022
Verified purchase

Great order and delivery experience. Thanks for the ease.

Reason I chose this product:

Style and size

Quality
Thumbnail of user sharonb2250
California
1 review
0 helpful votes
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March 28th, 2022
Verified purchase

We just received today! It's beautiful and is going to be so useful.

Reason I chose this product:

New baby in the house

Quality
Thumbnail of user kelik2
Maine
1 review
0 helpful votes
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March 26th, 2022
Verified purchase

This dog bed is now our puppies favorite! Beautiful and very sturdy!

Reason I chose this business:

The design is beautiful and I also love the story behind it!

Quality
Thumbnail of user lorraineg215
GB
1 review
0 helpful votes
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March 21st, 2022
Verified purchase

Excellent, beautifully made products! Love this product is Fair Trade.

Reason I chose this business:

Baby Shower

Quality
Thumbnail of user cherylk684
Virginia
1 review
0 helpful votes
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April 10th, 2022
Verified purchase

I love everything about this changing basket and the shipping was super fast!

Quality
Thumbnail of user jamesc4846
Texas
1 review
0 helpful votes
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April 9th, 2022
Verified purchase

Good service, product intact and in perfect condition

Quality
Thumbnail of user kelsieh17
Florida
1 review
0 helpful votes
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April 4th, 2022
Verified purchase

Pleased with my purchase! Everything was shipped in good form!

Quality
Thumbnail of user dorothys926
Pennsylvania
1 review
0 helpful votes
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April 3rd, 2022
Verified purchase

Very smooth process. Item received was as described.

Quality
Thumbnail of user nicholass741
Illinois
1 review
0 helpful votes
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March 31st, 2022
Verified purchase

Quick customer service, well responded and efficiently delivered

Thumbnail of user morganb343
North Carolina
1 review
0 helpful votes
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April 24th, 2022
Verified purchase

It's exactly as described! The perfect size for our bedside and absolutely adorable!

Service
Quality
Thumbnail of user jackier393
West Virginia
1 review
0 helpful votes
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April 20th, 2022
Verified purchase

Brought this to a baby shower and was for sure the top gift!

Quality
Thumbnail of user marianac99
California
1 review
0 helpful votes
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April 14th, 2022
Verified purchase

I'm obsessed with this basket Moises it's beautiful and the size is perfect!

Quality
Thumbnail of user diannak60
Texas
1 review
0 helpful votes
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April 11th, 2022
Verified purchase

Easy and quick. Quality products. Would shop here again.

Quality
Thumbnail of user karent1820
New York
1 review
0 helpful votes
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April 27th, 2022
Verified purchase

My order arrived in one day! Beautifully crafted and exceeded all expectations.

Quality
Thumbnail of user carolh1842
North Carolina
1 review
0 helpful votes
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April 26th, 2022
Verified purchase

Looks just like it does in the photos. Packaged well. No problems.

Quality
Thumbnail of user alexanderr403
Illinois
1 review
0 helpful votes
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April 22nd, 2022
Verified purchase

Looks beautiful in person. Deep colors. Quick shipping!

Quality
Thumbnail of user blaireb13
South Carolina
1 review
0 helpful votes
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April 22nd, 2022
Verified purchase

Can't wait to use this beautiful basket for my baby boy!

Reason I chose this business:

Simple, quality, and convenient.

Quality
Thumbnail of user lisab3692
California
1 review
0 helpful votes
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April 20th, 2022
Verified purchase

Love my dogs new bed and so does he
Comfy
Beautiful design

Reason I chose this business:

Saw an ad and I liked the design

Reason I chose this product:

Answer above

Quality
Thumbnail of user fc77
Louisiana
1 review
0 helpful votes
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April 18th, 2022
Verified purchase

We should have bought this several kids ago! Absolutely worth it.

Quality
Thumbnail of user tinah784
Florida
1 review
0 helpful votes
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April 15th, 2022
Verified purchase

Awesome! Quick shipping adorable product! Just perfect!

Quality
Thumbnail of user lizzieb45
Ohio
1 review
0 helpful votes
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April 15th, 2022
Verified purchase

It's beautiful, practical, shipped well. Plus they have excellent customer service.

I forgot to apply 10% coupon and was reimbursed! Thanks so much

Service
Quality
Thumbnail of user tracid64
Minnesota
1 review
0 helpful votes
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May 7th, 2022
Verified purchase

Quick delivery and absolutely gorgeous product! I am very happy!

Reason I chose this business:

The quality and mission of the company.

Reason I chose this product:

Beautiful craftsmanship!

Quality
Thumbnail of user ashleyw1002
Tennessee
1 review
0 helpful votes
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May 1st, 2022
Verified purchase

I had a great experience shopping online, fast delivery, good company & amazing clean products.

Reason I chose this business:

Initially, I won a giveaway with Design Dua and that’s how I found out about this amazing company. I love the fact that there products are classic, great quality and “clean”, in terms of being organic.

Reason I chose this product:

Organic crib sheet and toddler Moses pod.

Quality
Thumbnail of user kristieb105
Texas
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

Very timely delivery and beautiful heirloom pieces!

Reason I chose this product:

Quality and beauty

Quality

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Company Representative

Thumbnail of user corettao
Coretta O.

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