Agape Diamonds

The ring was perfect but the special delivery that I paid for did not happen and we had to postpone our engagement party. FedEx did not attempt to deliver the package that I paid an extra $40 for.
Not a Happy Camper

No reply to my emails

From start to finish my experience with Agape was smooth and easy. Since I ordered a lab grown it was going to take a little longer to receive my order. I contacted customer service because I wanted to see about getting my ring sooner then expected because I was going to be traveling when it was to arrive. They said they could see if it could get out soon- which I understood, but they did it! I received the most stunning ring, thank you so much.

Lost my wedding ring and my husband had my wedding band plus another band soldered to it so I was devastated when i lost it. Well we ordered the same ring with 2 bands and had them soldered before having it shipped to me! Not only did the ring look identical to my original but the whole process was so fast and everyone kept me updated! We will forever do business with Agape Diamonds!

Everyone is always so nice and helpful!

If you think you are buying a lab grown diamond and you are a novice on the subject, their marketing materials do nothing to discourage the notion. In fact, they are designed to lead you to that conclusion. The stone fell out of our engagement ring after several months. We took it to a jeweler for repair and he showed us that it was made of some unidentifiable material, most likely CZ! We feel absolutely ripped off.

I had the best experience ordering the marching band for a ring my husband surprised me with for an anniversary gift. Ordering was easy and I had it within two and a half weeks. It is absolutely stunning!

The 5 stone emerald cut ring looks significantly different in person. The center Stone is seated higher than the picture and the 2 outside stones are set deeper and are much less visible than on your website.

30 day return policy is a complete fraud. Cutting a string is not cutting a tag. How is someone going to try on a ring without trying it on? Horrible customer service. Website had me believing I was buying a lab manufactured diamond for my girl friend. She took it to a jeweler and he said the diamond was in fact glass. My girl friend was absolutely furious and rightfully so. Agape employees should all be sent to jail for theft. Degusting.

Horrible.

The earrings looked much more sparkly on line. The halo was gorgeous, but the pear shaped center stone was disappointing in that it seemed dull compared to the halo stones.I would have returned them but I removed the sticker to try them on before I read that no returns after the sticker is removed. I would have liked to exchange for something else.

I had a lot of questions that were promptly answered every single time and usually within a couple hours. So for that I was greatly impressed. I was also impressed with how quick I received the engagement ring I ordered, my only wish is that you guys would provide free resizing outside of the 30 days that I was given. Obviously as long as there's proof it was indeed purchased by you. I haven't proposed yet and was under the impression getting the ring May take two weeks so I tried to time it right so that I still had 30 days from the time I pop the question. But received the ring so fast that I'll be way over my 30 days by the time that happens in mid August. Overall I'm pretty happy and I hope she will be too!

Quickly answered any and all questions

I ordered a ring for my wife, with the intention of a christmas gift. Initially, the Agape staff stated the order was a custom ring and that I would probably receive after Christmas. I asked the staff if they could accomodate my order and deliver in time for Christmas. They called back and said yes! I had the ring late evening Christmas eve. My wife loved her new ring!

I was not made aware upon purchase that the center stone was not a lab created diamond. I tried to have my ring sized by my jeweler and was told it was a CZ. Customer service worked with me to replace the stone with a lab created which I paid extra for. The difference is stunning. They also sized my ring. I am very pleased with their customer service. Just be aware of what you are purchasing.

I purchased these earrings under the impression they were lab created. Maybe its my fault for not reading correctly. I tried them out anyways since I had them but I just feel they look super fake and for $850, its just not worth it. Customer service is great! I called twice and they were very helpful. I paid extra for 2 day shipping, which then fell on the holiday and it wasnt 2 day so I wasted my money but it is what it is.

I purchased lab grown diamonds. Agape's website can be a bit misleading and every complaint I read a BBB was from folks who bought 'simulated' diamonds believing they were buying lab grown diamonds. I am satisfied with my purchase and best of all my wife is as well!

Beautiful for costume jewelry I ordered originally because I thought they were real diamonds. This due to one of my first piece of jewelry costing the same amount. A real diamond bracelet. It cost the same amount that I paid for Agape's bracelet.

Thank you Agapediamonds for making this a truly special gift for my Wife. When she seen the ring for the first she was very excited and grateful. It looks very nice on her finger and attracts so much attention! Thank you again for the excellent customer service and super fast next day shipping!

My experience was amazing! Ordered my ring, received my ring in a very timely manner. When I opened my ring, I was blown away! It is way better than I expected, and the quality was second to none! I am and do highly recommend their products! You will not be disappointed!

Beautiful and sparkly. My friend and family commented on how wonderful they looked and couldn't tell the difference between a carbon copy and lab grown. I'm very satisfied however why doesn't it have the clarity, color and value listed on the certificate?

My now fiancé is in love with her stunning ring! I initially purchased the ring without realizing what a simulated diamond was. When I emailed customer service to cancel the order, they quickly offered to replace it with a beautiful lab-grown diamond.

Customer service was great throughout until my final exchange with them. I had received shipping notification that showed the ring would arrive on a Thursday. On that day, fedex showed the package had not yet been received by them. I reached out and was told the ring had indeed shipped and I would be receiving it. 10 minutes later, I receive another shipping confirmation email from Agape with a new tracking number. I emailed customer service again to clarify and never got a response. Regardless, they were responsive and prompt up until that point.

I purchased this for my wife as a her 50th birthday gift. As the chain it arrived with is pretty thin, if you want to better secure the pendant, my only recommendation is to upgrade the chain.

Excellent customer service and communication!

I ordered a pair of earrings for my husband as a Christmas gift. They arrived as promised and I read the reviews but was still surprised at the quality and beautiful they were. The hubby was as excited as a 7 year old on Christmas morning.

I got a a 3kt ring it is beautiful. Not very happy on how it was delivered though. For almost a week I was tracking it and load and behold I was given the wrong tracking number. I was staying in a hotel for a week because we were getting our bathroom renovated. Showed up at home in the morning and the box was sitting on the chair. Anybody could have taken it.

This is second time that back on my earrings has come off. The back is screw on back. First time I lost earring and back second time fortunately we were able to find the earring but not the back. Very disappointed in the quality of the screw back for these earrings.

I didn't see what I wanted on their website. So I emailed Agape. They sent me a list of graded diamonds to choose from. And it was a long list. I found what I wanted and purchased the diamond. They mounted the diamond and sent it to me. My entire purchase was through email communication. Impressed.

Very, very positive.

I had to double check my order to make sure I had the correct stone I wanted. It didn't but customer service was really responsive and helpful to get me what I want. Just double check I had to due ti the wording. Thank you!

Really responsive and helpful to get me the necklace I wanted!