Digital-Warehouse.co.uk

Following my earlier review on this page I have been in contact with Amazon who attempt to absolve themselves from any responsibility towards this bogus Seller by saying that sponsored links are operated by third parties. It should be pointed out however that Amazon took revenue every time potential customers clicked onto this sponsored site. I am surprised that no checks are carried out regarding who is allowed to advertise on the pages of such a huge organization and how little consideration appears to be given to people who think they are purchasing from Amazon sponsored outlets!

Unable to contact the company, no reply via email, delivery hasn't turned up.
Think ive been conned like everyone else, gutted and ashamed but it all seemed above board. Please everyone report them to the police and maybe just maybe we will get some money back...

Ditto... we can not believe that this is allowed to go on for sooooo long. The web page is still open, i placed my order on 20/02/15 and as some other have said that after putting you off with their various excuses then all you get is a recorded message or diverted. We tried from different phones and you get through put just another excuse and then they block your numbers. I have reported this to my bank, local police and Action Fraud. Next stop is Santander. How are people like this allowed to keep trading, there must be some law or institution that can put a stop to this and get out money back. There should be more review sites like this. Keep this running and hopefully we can stop these Evil money grabbing low lifes.

Have been trying to get a refund for bashed in tv with parts missing for two months, keep being told that it is being looked into - no money - nearly £1000 - can anyone advise how i get my money back?

Gutted looking forward to new TV my husband paid for tv just over 2 weeks ago thought it was fine as through link on amazon but tv has not arrived and cannot get any contact by phone or e-mail. This website is very believable also more so as was linked through amazon. Have also reported to "Action Fraud" *******2040. Reported to amazon also as told to by action fraud but they didn't want to know.

Well they have no shut down the site & moved on like all the rest of their previous sites. Catch enough people and move on. Well at least the site has gone and no one else will get caught out by these devious bastards If I ever get hold of you…..

I placed an order with them on 30th January and immediately cancelled the order and requested a refund of £379.

Since then despite numerous emails and telephone calls I'm yet to receive my refund. I have also emailed their Managing Director who hasn't even bothered to reply.

By consumer law they do give themselves 14 days to process a refund, they're aware that they're outside this time frame but they still havent resolved this.

Customer service has been pointless they just quote terms and the MD ignores you.

Avoid at all costs.

Totally useless!
Was scammed about 850 pounds
Was a bit wary before i bought from them, looked for reviews but they were non.
Once i had transferred the money, they stopped picking calls but was transferring the calls to another mobile number.
Am disappointed with Lloyds which is my bank because they have replied to say that my money can't be retrieved despite contacting them just few hrs after the transfer, they even had the guts to say the the scammer was protected under the data protection act and the receiving bank can't give out his details, what abt my rights then as a customer.
I think something has to be done about this.
Av reported to action fraud bt still nothing has been done except for a message that they are trying to gather evidence?

Like everyone else on here feeling upset and angry with ourselves and the Scammers. My husband confirms he got the sponsored link on Amazon on Saturday 28th February and we placed our "order" on 1st march! My husband submitted a comment to Amazon but we have not had a response! We have also contacted the national fraud who took lots of details. We are worried for others as of earlier today the site was still available to "order" - very hard lesson learned...

I have submitted an earlier report on Digital-warehouse. Which is now in hands of Action Fraud. However I am most concerned to find that three weeks after I was scammed the site appears to be still in operation. I have tried to contact Google without success. Does anyone know how to do this?

Been phoning this site all day to check on when the 32 inch LG smart TV was coming in, got told what now was a load of tosh. Thank god I read these reviews, having said that I allowed the site to send a text to to let them know I was calling. Now I need to check my mobile bill to see if they scammed me with the text. Just how long does it take to get a site like this taken down!

Ordered tv which arrived without parts to make it work. Contacted many times and after 2 months the tv was returned to them and then they refuse to refund.

They are rude, unprofessional and you could end up with no money and no tv.

Buyer beware.

The phone number *******1668 is a land line so I am sure the location can be traced. The business address is fake. The site now gives an "invalid payment method" error. I suppose they then ring the number on the order and ring them to give out account details. Also when you ring they ask you to press 1 for text message which they might again use to give out account numbers

I think/know I have been duped by digital-cave... appears as the same lay out. Am gutted and down over a grand for purchasing what I assumed was a legit firm. Payed by bacs to a Halifax account and nothing since... ring them up and rarely get answered mainly answer machine... defo a scam... tough lesson learned... action fraud and banks informed. Halifax notified but couldn't be bothered... gutted

Order ******* don't buy anything from this company all they do is send you second-hand crap lie to you and make you take time off work and then don't even show up with the delivery go somewhere else there are better suppliers out there that won't rip you off or try to rip you off please please save yourself the hassle go somewhere else

I have been looking on the web for a tv unit and saw what I was looking for at a bargain price. I tried to place an order with digital warehouse but was experiencing problems, I gooled the company and was so pleased that I did, they appear to be a scam. I continued to search the web and found a site called The T V Zone, their site is a duplication of digital warehouse uk, the lay out is exactly the same, the only difference is the phone number and name. Beware check this site before you purchase as I think they are another scam!

My experience is as all those already posted I also have reported them to Action Fraud also Citizen Advice Bureau I also know they are using at least 3 bank accounts 2 Halifax ******* sort code ******* and ******* sort code ******* Barclays ******* sort code *******. Please also be aware that at least 186 orders have been place in the past 10 days so a lot of money is being scammed. Like every one else I was taken in by the slick web site.
I hope the Police and Trading Standards take action very quickly.

Ordered a samsung s8 was described brand new just packaging was missing oart if packaging but that was stated so it was fine! There was constant communication from go digital from order to delivery only shame was over a week for delivery but thats cos im impatient defo recommend

I ordered a 4K TV and a Soundbar last weekend no delivery, keep on emailing and finally spoke to some women on Saturday who said if was out for delivery between 1-6, guess what not arrived!

Just come across this website and realize that by the sounds of this i too have been scammed.

I wouldn't have given any stars if possible! Ordered goods on 18 Nov 2018 - wrong product sent and so we refused delivery. Until now - 2nd Jan I am still waiting for a refund. Staff are rude and unhelpful. Their working hours are 11am - 2pm and it's impossible to get through on the phone! They send emails to say they are processing a refund in 3-5 days but we are still waiting. I am now having to go through my bank to get the money paid back through an indemnity claim!

Ordered a TV for my parents in 23rd November,

Only recieved it end of December, which with Christmas delays I didn't mind. But the TV had no stand or mount which apparently not an essential accessory/part cos you can some how use a TV without them. On top of this the grade A TV had a large crack in the frame which they still have not explained.
Took them until January to tell me they would not be able to source a stand for at least 2 months, so I bought one out of my own pocket. Then I find out the TV didn't come with an essential accessory (one connect box) which I had to contact them again for and they finally send that by middle of February but with no wire. Which I then again had to buy out of my own pocket.
Finally it's the 16th February and finally my parents can use their Christmas present.

Absolutely awful company, rude staff and so unprofessional not worth the discount!

Avoid like the plague!

Ordered Samsung galaxy s9 from go digital warehouse and my order was cancelled due to out of stock and they won't refund this money. They keep saying it as been refunded but nothing as gone back into my account. When I rung they said that the payment is with another company called worldpay. When I rung they said that the payment has been removed from them and they are saying it is go digital warehouse. I am now £449 out of pocket no one wants to know.
PLEASE DO NOT USE THIS COMPANY

I nearly bought a TV from digital warehouse till I spotted these comments, thanks for saving me!. I looked at the Amazon link and there are some differences between the two companies for instance Amazon link shows the logo as Digital in black and Warehouse in blue whilst digital-warehouse shows Digital in blue, warehouse in black. Obviously address is different and digital-warehouse address can't be found on google. Maybe Amazon link is genuine that's why its still there- (but I won't be using it just in case)
AllanH