Paid for 3 months subscription on 11-2-24 and their service never worked. Asked for a refund 8 times the next day and was told no, even their website says 7 day refund policy. Do not buy, seems to be a scam
Date of experience: November 22, 2024
The worst service I subscribed to so far. Worked for the first week and then stopped. I contacted customer service and told me to use the backup url and didn't work either. Total waste of money. Avoid
Date of experience: November 16, 2024
I ordered service for 1 month and it worked but when it came time to renew, I renewed for 3 months. They took my money and my service hasn't been renewed. The chat bot is worthless and their "new" ticketing system doesn't get answered. Customer service for these people is non-existent, 2 stars is being generous and only because I was at least able to get 1 month out of them...STAY CLEAR and don't always listen to Troypoint reviews about IPTV services
Date of experience: January 4, 2024
Started watching Digital lizard a couple months ago. Definitely has a lot selection of channels. The service is great. I have had no complaints and have recently renewed for another three months. I can't help but support them. Great IPTV provider. Also, definitely the prices right!
Date of experience: October 27, 2023
Watch out people, this is a SCAM. The promised service is completely unusable with 99% of content unplayable, i.e. Can't connect, timeouts, buffering (if you're lucky enough to get that far). ZERO customer service, no communication at all and I am sure I won't bet getting the refund I requested either.
Date of experience: October 24, 2023
Tried many services and this turned out to be the cheapest and did not buffer. Was able to get service on Whatsapp when there was an issue that they resolved well.
Date of experience: October 27, 2023
Still no reply. Will no setup per there easy install page for smarters pro Again sent a request on Whatsapp
Date of experience: December 1, 2023
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