This website seems to be closed. Find similar businesses
  • Discount Headphones

Discount Headphones

Write a Review

Overview

Discount Headphones has a rating of 3.3 stars from 309 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Discount Headphones most frequently mention sound quality, battery life, and noise cancellation. Discount Headphones ranks 80th among Headphones sites.

  • Service
    137
  • Value
    126
  • Shipping
    128
  • Returns
    121
  • Quality
    184

Instant Feedback

385 reviews

See all photos
How would you rate Discount Headphones?
Top Positive Review

“Sound quality isn't amazing!”

Jane J.
1/8/23

For the price of £29.99, they are decent. Sound quality isn't amazing (slight tinned sound), but it is still pretty loud and clear. Battery life lasts about 3 hours (if you keep putting them back in their case to charge), once you have 1/4 battery left, the pods make a loud beep every 30 seconds to warn you which is annoying and unnecessarily loud. The case doesn't take long at all to charge. Overall, they have some flaws but they are tolerable as the product was cheap and they do the job.

Top Critical Review

“Scam! Disgusting”

Helen G.
4/2/23

Haven't received Dyson hairdryer ordered in December, no way of contacting anyone! Want money back, this will be taken further if nobody gets back to me. This is clearly not a legitimate firm or there'd be a way of getting a refund for goods not received! I won't stop until I'm refunded!

Reviews (309)

Rating

Timeframe

Other

Reviews that mention popular keywords

sound quality (23) battery life (19) discount headphones (32)
Thumbnail of user deniser812
1 review
0 helpful votes
  • Send Message
June 14th, 2022
Verified purchase

Easy to use, good range of products at a good price, arrived before estimated deliver time, and headphones exactly as described

My son is extremely happy with his new headphones

Will definitely buy from them again

Quality
Thumbnail of user peggyl.g
1 review
0 helpful votes
  • Send Message
September 5th, 2022

Excellent experience. I use mine in the kitchen on my breakfast bar. It's kind of inconspicuous and easily slides into out-of-the-way spaces. At this price, it's good to have a few when the occasion calls for it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user scottg1479
1 review
0 helpful votes
  • Send Message
May 15th, 2022

No more stressing when we can't find 10 year old grand daughter she's just a phone call away. I can recommend this phone watch to all grandparents trying to not lose the grand children at theme parks or shopping centres.

Thumbnail of user markb3743
Mark B. – Discount Headphones Rep

Thank you for taking the time to leave us a review, We thank you for your custom and we hope to serve you again in the future.
Thanks
DCH CUSTOMER SERVICE TEAM

Thumbnail of user jasminea160
1 review
0 helpful votes
  • Send Message
May 18th, 2022

They don't fall out of your ear and are very comfortable. For the price you pay, the quality is definitely worth it. There are many different colour ways you can use from as well. I love using these everywhere and would continue to repurchase if need be. So far they are still working fine after 6 months.

Service
Value
Shipping
Returns
Quality
Thumbnail of user markw2911
1 review
0 helpful votes
  • Send Message
June 10th, 2022
Verified purchase

Good ear pods, but clearly not genuine Apple. Although at £40. What do you expect. They work just the same as Apple so really no complaints. Perhaps a little economical on description. But hey good e noughts

Quality
Thumbnail of user michaelr4928
1 review
0 helpful votes
  • Send Message
July 25th, 2022

I recently purchased a football shirt which was delivered on time. Unfortunately we had to return the item as it was larger than anticipated. This is the start of our now 3 week journey trying to get an exchange. We returned item with the correct paperwork and have tried unsuccessfully to speak to someone either by email or phone. Still no response. I assume we will now need to chase our payment through the banks. Very unprofessional and I would think twice before pushing the "buy" button

Tip for consumers:
Be very aware…

Products used:
England shirt

Service
Value
Shipping
Thumbnail of user jamese1498
1 review
0 helpful votes
  • Send Message
April 10th, 2022

I have no complaints! Came in the original box with everything as described. I'm not a headphone connoisseur and haven't owned any others comparable to these so I can't speak to how they measure up to others. I had been told they were of good quality so I got them, and I have enjoyed them so far. Easy to set up, and the charge lasts a long while. If you wear them for hours on end, your ears do get kind of sore, but I would expect that for any type of headphones like this. Does a pretty good job blocking out surrounding noise. We shall see if they stand up against the test of time and are worth the cost.

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnh6878
1 review
0 helpful votes
  • Send Message
May 15th, 2022

As a busy dad these headphones allow me to take calls and listen to my favourite music whilst getting things done. The Bluetooth connectivity is faultless or should I say flawless! Speaking of flawless you should hear the sound quality! Thanks.

Thumbnail of user markb3743
Mark B. – Discount Headphones Rep

Thank you for taking the time to leave us a review, We thank you for your custom and we hope to serve you again in the future.
Thanks
DCH CUSTOMER SERVICE TEAM

Thumbnail of user georger905
1 review
0 helpful votes
  • Send Message
April 20th, 2022

Great services. Had tried several different brands all claiming they would work. Well, none could ever give the correct wireless charge wattage for the Device. Finally, i got a single wireless charger that changed everything. Rather than having to their Duo charger that was too big for my needs this charging stand is just the right size Thanks for finally coming out with a charger that can deliver max wireless charging speeds.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tylerd301
1 review
0 helpful votes
  • Send Message
May 15th, 2022

I've been using these headphones for 2 years. The sound quality is great and what really impresses me with these earphones are the ear bud inserts. They stay in when exercising and running. The app works really well. The battery life lasts for around 6 hours; however wished it last a little longer.

Thumbnail of user jossb7
1 review
0 helpful votes
  • Send Message
April 15th, 2022

Amazing, this is my second tile device and my last one lasted a year before I decided to replace it because it was running low on battery. It probably could've gone a few weeks longer, but I didn't want to push it. If you're running late and can't remember where in the house you put your wallet, just ring it and you will find it no problem. Great service with on-time delivery.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tylerw347
1 review
0 helpful votes
  • Send Message
April 21st, 2022

I never thought that these Airbus would achieve such supreme quality; but in sound and looks, they are everything you desire in headphones. The functionality is genius and user-friendly, so you don't have to worry about Grandpa; he can chill and vibe to Sinatra - while mowing the lawn, or taking a bath. These headphones offer comfort on a scale that is fit for Queens and Kings in all lands. Get a pair today, you won't regret anything for the rest of your life. Would recommend Discount headphones.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessg215
1 review
0 helpful votes
  • Send Message
August 27th, 2022

If I could choose 0 stars I would still ask further for -5. This is not a real company. They pay for fake reviews on here and facebook and other places. They never sent the products they never even changed the order from pending. A month down the line after I think seven times trying to contact them by email considering they don't have a phone number, still no reply. We went onto their Facebook and they are active on there But they block you from being able to comment. There are lots of angry reacts on the Facebook posts as well which they probably can't remove. This is not even a real company and I don't think those headphones were ever going to get sent. Thankfully the bank have given a refund. I have reported them to action fraud police as well. They don't even deserve a rating. 100% would absolutely not recommend unless you like giving your money away for nothing and working to get it back.

It's literally different for a scam don't waste your time

Tip for consumers:
I usually look first for the bad reviews and take the good ones with a pinch of salt in case they are not genuine. Websites work hard to remove fake reviews but sometimes the volume is too large when people are paying for fake reviews in large numbers

Products used:
Airpods

Service
Value
Shipping
Returns
Quality
Thumbnail of user danielac176
1 review
0 helpful votes
  • Send Message
August 19th, 2022
Verified purchase

I have placed an £150 order on 24/07, nearly a month later I still haven't received them. In fact, order status is still pending. So far, I have sent 4 enquiries about my order and all I have received is the automated reply that my query was received and they will respond within 2 working days, however I have not heard from them. Stay away, they are thief and scammers.

Tip for consumers:
Do not order

Products used:
None

Service
Value
Shipping
Thumbnail of user janej461
1 review
0 helpful votes
  • Send Message
January 8th, 2023

For the price of £29.99, they are decent. Sound quality isn't amazing (slight tinned sound), but it is still pretty loud and clear. Battery life lasts about 3 hours (if you keep putting them back in their case to charge), once you have 1/4 battery left, the pods make a loud beep every 30 seconds to warn you which is annoying and unnecessarily loud. The case doesn't take long at all to charge. Overall, they have some flaws but they are tolerable as the product was cheap and they do the job.

Thumbnail of user lawrencer294
1 review
0 helpful votes
  • Send Message
April 10th, 2022

I love these headphones. The sound quality is amazing however you can not get the volume too high, or other people will be able to hear the music outside of the headphones while wearing. Really good for working out, fits very snug, and doesn't fall off easily. The base quality is pretty good. Thank you so much.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tomh1709
1 review
0 helpful votes
  • Send Message
June 2nd, 2022
Verified purchase

After 2 months and minimal use the AirPods stopped working. I followed the returns instructions provided by the company and have yet to receive a refund or even a response to numerous emails and phone calls. It's been over 7 weeks with no update. Terrible service and a complete waste of money, avoid purchasing from this company.

Products used:
Airpods

Service
Value
Shipping
Returns
Quality
Thumbnail of user ericg1229
1 review
0 helpful votes
  • Send Message
March 30th, 2022

This case I bought from them is really Amazing. Seriously. It's extremely thin, but can easily hold 6 cards tightly, as well as the couple of bills I have from time to time. The case appears quite durable. All in all a great design, and it was frustrating to have to spend so much time on this websites looking for something like this. Most cases like this only can hold 2-3 cards and are overly bloated for no reason. Who cares about needing a magnetic lock anyway, it gets in the way and gets destroyed by the pocket over time.

Service
Value
Shipping
Returns
Quality
Thumbnail of user markb3743
Mark B. – Discount Headphones Rep

Thank you for taking the time to leave us this review, which we appreciate good and bad so we can improve our service.

Thumbnail of user samuelw335
1 review
0 helpful votes
  • Send Message
July 15th, 2022
Verified purchase

Absolute rubbish service. I have emailed several times over a week and got no response! Do not buy from these! I bought air pods pro with Cade and the microphone does not work with them. Can't send them back so a complete waste of 55 pound

Service
Quality
Thumbnail of user hayleyl62
1 review
3 helpful votes
  • Send Message
March 20th, 2022

I received two pairs of headphones. The website makes out they are genuine Apple reconditioned headphones. They are FAKES, the sound is terrible and the connection to Bluetooth drops constantly. The serial number on the headphones when typed onto Apple website, shows they are genuine, however I received two pairs of headphones both with the same serial number. I've contacted trading standards and Apple and have returned both sets of headphone. Customer services were very rude and basically sent lots of lingo which they belive covers their company for selling fakes. DO NOT buy, terrible quality sound.

Tip for consumers:
Fakes

Products used:
AirPods

Service
Value
Shipping
Returns
Quality
Thumbnail of user markb3743
Mark B. – Discount Headphones Rep

Hi Hayley
Thank you for taking the time to review ourselves and we are sorry to hear you are not happy with your experience. We do note that you have been refunded and informed of this,. We would also point out your item was for none branded Airpods and this was clearly stated in the product description and made clear again prior to purchase being made by a selectable checkbox. In the meantime if i can be of any further assistance please reach out to me again.
Thanks
Sarah Jane
DCH CUSTOMER SERVICE
sales@discount-headphones.com

Thumbnail of user heleng1039
1 review
0 helpful votes
  • Send Message
April 2nd, 2023

Haven't received Dyson hairdryer ordered in December, no way of contacting anyone! Want money back, this will be taken further if nobody gets back to me. This is clearly not a legitimate firm or there'd be a way of getting a refund for goods not received! I won't stop until I'm refunded!

Thumbnail of user samanthaa412
1 review
0 helpful votes
  • Send Message
July 20th, 2022

Returned faulty air pods in March and I am still waiting for a refund. Rang, emailed, live chatted with staff who all said I would get a refund. Lost count of the times I've had to resend correspondence between us as they can never find my emails or messages. Facebook posts and messenger have all been turned off - more than likely due to the number of complaints and they don't want potential customers to see the negative comments. Live chat has also been disabled, so the only options are to email or phone... but expect false promises and a high chance of being ignored.

Service
Returns
Quality
Thumbnail of user joanneb688
1 review
0 helpful votes
  • Send Message
June 10th, 2022

I returned faulty items within the correct procedures but did not receive a replacement as requested and there has been no refund. Emails sent since March 2022 have not been responded to and when I reached out to Trustpilot the response from David at DCH was that someone would contact me directly - hello is there anyone there? Nope, despite emails and further reviews to reach out to them no one has contacted me. What more can I do?

Products used:
Apple Wireless Earphones

Service
Value
Shipping
Returns
Quality
Thumbnail of user christopherm2120
2 reviews
0 helpful votes
  • Send Message
August 4th, 2022
Verified purchase
• Updated review

Bought aipords pro back in May, returned them as the noise cancelling function. Sent them back, sent emails, tried calling. No replies whatsoever. My order number is *******/*******/65. I suggest to avoid,

I have sent 3 emails so far regarding my issues with this purchase, no reply yet

Reason I chose this business:

I saw the cheap prices and decided to buy from them despite the trustpilot reviews. There's also a disproportionate amount of 5 star reviews on that and other sites that seem to appear at the same time, pretty fishy.

Reason I chose this product:

Was hoping for good noise cancelling tech

Service
Quality
Hope this works out nicely, smooth so far
May 17th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Cheapest place to buy airpods pro so far. I saw the Trustpilot dispute and chose to trust that this company is in fact in the right

Reason I chose this product:

Good noise cancelling tech

Thumbnail of user jossb12
1 review
0 helpful votes
  • Send Message
January 15th, 2023

Purchased a sycon air wrap then read reviews and became really concerned so sent a message to discount headphones and has no reply. However the air wrap arrived Friday and I've registered it with dyson guarantee and it was all wrapped and prefect so at the moment I'm very pleased apart from communication

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

We are a leading UK based Headphones & Electronic Supplier. We stock a vast range of Headphones & Earpods from some of the UK's leading brands. So if it's headphones to hairdryers or speakers to homeware we have you covered. All our items come with a 14 day money back guarantee and 6 months free warranty.

Company Representative

Thumbnail of user markb3743
Mark B.

How do I know I can trust these reviews about Discount Headphones?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Discount Headphones?