DiscountRamps

I purchased 12 dock bumpers from this seller for my customers. The purchase included delivery to my residence. The supplier attempted to deliver in a tractor trailer and could not get any closer than a 1/4 mile from my location. The shipper wanted me to travel to it's location and unload the product myself. I refused. Upon cancellation due to no delivery, the supplier retained $257.00 from my refund to pay for returned freight.

They have poor quality service, even worse quality items. I ordered a ramp, and it was all banged up, edges were sharp and unfiled down. This is a China special. Mass produced garbage. I sent back my ramp, and its been over a month with no refund as yet. The charge you the second you order, but take a a month+ to refund you?. I will never do business with this company again.

Purchased a bike rack, that we love, however after a few years we needed a part. Called to get a quote and find out if part was in stock, a month later no response. Called back and spoke with Brooke in customer service who informed me that no part in stock, and to check back in a month. They also have no way to follow up if the part becomes available. Stay away from this business. Extremely poor customer service and no way to obtain parts

I ordered a "Black WIdow Premium ATV Rear Cargo Box" (p. N. ATV-CB-8030). I'm happy with the product and happy to have ordered it from DiscountRamps. The shipment arrived quickly and in great shape.

The salesman was experienced and suggested the right product. The aluminum ramp and cover arrived within 2 days. It is easy to work with. We are happy with the product.

I purchased spring leaf weather proofing and carrier for the back of my SUV - I got the correct info in regards to what my SUV could tow and then purchased the carrier through you all. My total was $733 including the warranties. My items arrived in a timely manner I didn't need them for 19 days everything stayed in the box till it was needed went to install on my SUV and the carrier was rated to hold 500lbs my daughter's wheelchair 375... The carrier didn't hold that it dropped to the ground. It took me two weeks to get a return label but I shipped it all back even knew about the restocking fee, once I returned I called company couldn't get anyone on the phone miraculously everyone was in a team meeting all day long every day. So I went to dispute it through my bank and low and behold I am still out of my money $733 dollars money I could be using on to buy another carrier for my daughter's wheelchair but instead this company is thieves they steal from people that don't have the money to really begin with now my daughter has stage 3 cancer and I can't transport the one thing that makes her most comfortable in life. So now I think my next step is to get an attorney, I hope this helps someone from purchasing anything from this company in the future they should be shut down for using and abusing people in this manner.