Discover Books, LLC
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Discover Books, LLC

How would you rate Discover Books, LLC?
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Washington
1 review
0 helpful votes
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There are a few places that Discover Books receives their books but Goodwill is a main contributor. Cut out the over priced middle man and you can see what condition your book is in instead of a under paid and over worked employee of Discover books giving a book a exceptional rating to get numbers.

Date of experience: October 10, 2022
Washington
1 review
1 helpful vote
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Buyback Book Scammers
February 21, 2022

Don't deal with them. I am a college student who needed some extra cash and decided to sell my old college textbooks. I sent in my books to discover books and received no payment. I contacted their support team and they said on one was there to take the call. Then I contacted them a couple days and they said they cannot pay me for my books and couldn't give a reason why. The books were in great condition. I asked them to send me my books back and they refused I even offered to pay the shipping, but they said the books have been recycled. This is a professional scammer organization.

Date of experience: February 21, 2022
California
2 reviews
6 helpful votes
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Possible scammer
March 11, 2022

I was trying to order books from here, but my card wasn't going through so I got what I wanted elsewhere. When I checked my account I saw that I was charged anyway! Never received an invoice or receipt.

Date of experience: March 11, 2022
Utah
1 review
1 helpful vote
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My book looks great
April 17, 2019

Fast shipping, accurate, all good here. The negative reviews almost scared me away. But I might not buy form them again anyway because it sounds like they have failed many times. Anyway, as for me, everything looks great. I'm happy I got to save money on this book :D

Date of experience: April 15, 2019
Discover B. Discover Books, LLC Rep
over a year old

Thank you for your review! We are happy that you were pleased with your purchase.

Virginia
1 review
6 helpful votes
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RIP OFF
December 20, 2020

I bought a book on Bulgaria as a gift. After several weeks, it arrived with library tags all over it and in poor condition. They had charged me $38.00 for this insanity. The company is very shady when it comes to truthful conditions of the books and also returns. Never again.

Date of experience: December 20, 2020
Florida
1 review
2 helpful votes
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Disappointed
February 28, 2022

After receiving the 3 books I ordered,(All advertised as "Good," or "Very Good," condition,)
imagine my disappointment of finding one missing the title page and crayon marks throughout. Yet one more reason to ALWAYS search reviews of companies.

Date of experience: February 28, 2022
Rhode Island
1 review
1 helpful vote
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I've ordered from them many times. I always order with a coupon so I get amazing prices on books I would otherwise never find. I can spend a lazy afternoon in the hammock just perusing the listings. I've given them feedback on a category of books I routinely search for, but would get mixed in with other books I DON'T want. (The words are similar.) They fixed that for me. Now I can search for my desired category and not be floored by 1000 off-topic books. Have never been let down.

Date of experience: July 17, 2020
Canada
1 review
9 helpful votes
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I tried to support small business instead of evil Amazon but it ended up biting me. I ordered a book that I desperately needed but it never arrived and they couldn't offer any insight into where it went. How can you trust a business that doesn't track shipping and successful arrival to their customers outside of the U.S.?! Even their partner outside of the U.S. didn't have any information. A totally unacceptable business model that is designed for their convenience, not for customer satisfaction. Thanks for such kind customer service, Shannon, but kind platitudes only go so far when a customer has been left in the lurch.

Date of experience: December 8, 2020
Arizona
1 review
1 helpful vote
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This is the 2nd and last time I will buy from Discover Books. Both times the books were "acceptable" at best but advertised as very good.
Try Second Sale or Thrift books instead.

Date of experience: November 1, 2023
Pennsylvania
3 reviews
0 helpful votes
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Library discards
December 9, 2021

Three out of five books, all graded as "very good," are library discards with stickers, tape, stamps, etc., even though only books graded "good" or lower are, as stated on the web site, possible library discards. Shipping, however, is free.

Date of experience: December 9, 2021

Overview

Discover Books, LLC has a rating of 1.8 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Discover Books, LLC most frequently mention and customer service. Discover Books, LLC ranks 18th among Used Books sites.

service
22
value
23
shipping
25
returns
15
quality
21