• Disney Movie Club

Disney Movie Club

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Overview

Disney Movie Club has a rating of 1.4 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Disney Movie Club most frequently mention customer service, credit card, and bank account problems. Disney Movie Club ranks 10th among Disney sites.

  • Service
    19
  • Value
    19
  • Shipping
    17
  • Returns
    15
  • Quality
    17
Positive reviews (last 12 months): 0%
Positive
0
Neutral
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1
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How would you rate Disney Movie Club?
Top Positive Review

“Okay, so the deal for this website is that you must...”

Elizabeth P.
9/23/12

Okay, so the deal for this website is that you must buy 5 DVD's at the regular price within the next two years to get the 4 movies for $1.00. I was able to get 6 movies for less then $30 because you could add on a few extras for a couple bucks (these do not count towards you commitment to buy the 5 others, these must be at full price) You also have to skip the movies you don't want-but they send you an e-mail, you can call or do it online. To me, these was a GREAT deal and I am someone who writes this down so I remember to cancel the movie I don't want. For September, the movie of the month was Cinderelle, so I got that, and October it was Avengers, and I skipped that. It's not a scam if you read the fine print, and when the blue ray DVD's are about $20 a piece a walmart, getting 6 for less then $30 is worth a little work for me.

Top Critical Review

“Such a Scam”

Katelynn M.
2/12/24

I signed up years ago before Disney Plus was released. I thought I had cancelled my subscription years ago as I was dissatisfied with my service at that time. Signed up for Disney Plus and started getting billed for Disney Movie Club again! Their return policy is abysmal, there is no way to initiate or track returns online. They advise you to mail in returns (at your own cost) and you will be refunded or credited (minus shipping) within 6 weeks. I never received either a refund or a credit. Just got done speaking to a "cast member" who informed me that there is no credit showing on my account and that there is nothing they can do. I've lost so much money and time to this very terrible arm of Disney. DO NOT FALL FOR THEIR INTRO DEALS, NOT WORTH IT.

Reviews (55)

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Reviews that mention popular keywords

credit card (6) 5 movies (3)
Thumbnail of user marcyk44
California
2 reviews
0 helpful votes
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May 3rd, 2023

UNBELIEVABLE, they say buy 4 movies after you sign up which I did. Then closed my account and they still CHARGED ME TO CLOSE MY ACCOUNT. SO TOTAL WAS $200
AVOID AVOID SCAM SCAM SCAM!

Tip for consumers:
RIPOFF
RIPOFF
TOTAL SCAM
YOU SHOULD BE ASHAMED DISNEY

Service
Value
Shipping
Returns
Quality
Thumbnail of user mattw510
Kentucky
1 review
1 helpful vote
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November 14th, 2020

Don't waste your time. Impossible to cancel the service once you realize the business is set up to soak you for your money.

Thumbnail of user joshw188
West Virginia
1 review
20 helpful votes
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March 4th, 2020

The problem for me was not the commitment. I followed the rules, got my cheap movies and bought my overly inflated priced ones until I was completely done with the agreement. I said "nice, smooth sailing with cheap discounted Disney movies" but the problem is even though you are out of the agreement and are free to cancel (which they try hard to keep you from doing) you still have to regularly open their emails, call a phone number, or go on the website to decline the featured title or they will send it, this doesnt sound like a hard thing since it's just a couple clicks... EVERY MONTH you have to do this including the holiday ones. Eventually your going to forget and get charged. My card was declined and a few times due to some issues with my bank account. They put a warning stating I need to update my card info to continue my membership, thinking they stopped charging that card I wasn't concerned with it. Well I fixed the issue with my account and suddenly I'm immediately drafted for 30 and 40 dollars from a card that was stated as not active on the Disney movie club site. They only refunded one and told me to mail the other back when it arrives but the fact they charged a dead card at random is concerning. Though not the scam in terms of how wlothers are rating them, they are definitely a scam and will get you one way or the other if you join. I'm a proud cancelled membership holder and I will never return as long as they are conning people the way they are. They need to remove the featured title automatic charge/ship option but they won't because that's where they make their money, well that and people not reading the agreement and just seeing cheap movies and losing all sensibilities.

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