DisqusReviews 215

Continually marks comments as SPAM. Stifle meaningful conversation due to personal bias. Run by a group of bigots. This is how they sensor you. This company has no right monitoring discussion boards. All places that incorporate disqus would be better off without it.

https://wardmediagroup.com/thank-you/

Companies buy their service, dusaus controls your comments. I left negative remarks about trump and franklin graham on WND and Breitbart and got banned- and they screw with you. This is a bunch of twists in a call center sitting hind computers aligned with Zuckerberg. Dont click onto any sites that use discus - also check their corporate status on CORPORATION WIKI to see names of corporate officers. These guys are making a killing off you

It's been fairly well covered about spam filtering and moderation being far too overbearing - this is all true; but you also have to look at the community you are bring along with a Disqus contract. Their whole platform is reader engagement, generating discussion, etc. This is generally difficult to do; they offer insight how to facilitate it, but, as far as I can tell, it doesn't work a great deal overall. So, those who own channels or sites start to implement these strategies with a great deal of force - and it will work, but it's done by inciting people to comment - to become upset and start spouting off. Users are encouraged to have a feed of channels going - but this diffuses across the board people who are ready to take the offensive or throw out some of the most caustic and outright offensive comments to even the most benign of comments. If you add Disqus, you will be introducing your regular user base to the most bitter and aggressive community I've ever encountered on the internet. Every comment posted is likely to generate a response, but it will be a brutal lashing out, not a discussion. This is just the end-product of hard to deliver promises being forced. To test this, I looked over the comments that site owners discuss with Disqus personnel issues they are having with their service. I merely repeated what the poster said, saying I was experiencing similar problems. Within minutes, I had a response where customer service looked up exact numbers on my account and posted what I had really experienced and deferred me to a site link of policy, further explaining how essentially I was wrong, even though only addressing one tiny bit of my posted concerns. I was completely neutral, yet, even by a representative of their company, I was offered the most abrasive response I could ever imagine from customer service... it was utterly bizarre. I will be closing my Disqus account soon; I will be unable to comment on sites using their service - not that I'd want to considering even one sentence will attract baseless attacks without regard to anything close to the content provided.

This company practices all out fraud - they charge people unknowingly and then make it impossible for you to cancel. I made the worst mistake signing up in October then canceling - after that they continued to charge me a monthly even after I asked to cancel. They refunded me the first time, then charged me yet again for December and sent an email thanking me for a new subscription when I haven't even visited the site since October. When they ask for information to cancel, none of what they ask for is available for you and you won't even remember getting assigned or given that information. This is their scam. They make it so easy to sign up, provide really terrible support if their comments system doesn't work on your website, then when you try to cancel they ask for information they never gave you and say it's required to refund. The funny thing is, I called them on that then they refunded me not even needing that information so they were caught in their own lie. And now they have committed fraud again signing me up for another subscription I clearly did NOT sign up for on my own. I have already formally submitted a complaint on this company. DO NOT sign up with Disqus they are the WORST.

I asked Disqus specifically to check a website and see if they had disabled it as it was not showing. Not the typical slow to load Refresh? Or spinning wheel crap but the "show comments" button is completely gone after having posted earlier in the day. No warnings no you are suspended or in "time out" nothing. Like a microsoft error that says error but lets you try to guess what the issue is.
If the site has decided to censor posts by shutting off Disqus so be it but why can't Disqus be bothered to respond to my inquiry and do it in a timely manner so they might see a bug or actual issue in real time? CBSNews is the problem site and Disqus still works on ABCNews so what is the problem with answering a simple question?