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Distinctive Gem

Overview

Distinctive Gem has a rating of 5 stars from 154 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Distinctive Gem most frequently mention customer service, engagement ring and final product. Distinctive Gem ranks 6th among Diamond sites.

service
15
value
11
shipping
11
returns
2
quality
11

Instant Feedback

42 reviews
+13
How would you rate Distinctive Gem?
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Florida
1 review
0 helpful votes
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Amazing Customer Service
May 17, 2018

I haven't received my ring yet, but so far this has been an amazing experience. Jonathan worked with me to customize a setting combining my favorite features from two other available settings. He responded to my questions almost immediately, even during the weekend! I can't wait to receive my ring, and I know it will be perfect.

Date of experience: May 17, 2018
California
2 reviews
8 helpful votes
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AVC Moissanaite
January 14, 2018

Jonathan is very helpful, patient and quick to respond to any questions or concerns. I know that when I purchase from August Vintage, Inc. I will have top tier stones for my jewelry pieces. Will always be a loyal customer.

Date of experience: January 14, 2018
Jonathan W. Distinctive Gem Rep
over a year old

Thank you so much for your review Martha. I can't tell you how much it means to me.

California
1 review
3 helpful votes
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I have had the pleasure to work with Jonathan on several projects and he has been nothing but professional, kind, patient and holds his business to the highest standards. He will bend over backward to make sure you are ecstatic about your purchase and is simply a genuinely good person. The AV stones are nothing short of spectacular too! The combination of an antique cut diamond with the AV ideal optics is simply divine. I am definitely a repeat client due to the incredible diamonds Jonathan has created and his top notch customer service. Only problem is I want them all!

Date of experience: January 12, 2018
Jonathan W. Distinctive Gem Rep
over a year old

<3

Texas
1 review
3 helpful votes
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Gorgeous Moissanite, Great Customer Service!
February 22, 2019

I ordered a cushion cut moissanite to fit in a setting that I already owned. Jonathan and Vicki were so helpful, knowledgeable amd patient with me in helping find the right stone for my ring. It took a couple of "tries" via FedEx, but I love the final result. Most important of all ( to me) is that Jonathan & Vicki are honest, trustworthy and just plain nice people. I would not hesitate to work with them again.

Date of experience: February 22, 2019
California
7 reviews
36 helpful votes
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Wonderful product and customer service!
March 5, 2019

I don't know how anyone could rate August Vintage less than 5 stars. Jonathan over delivers and his gems are nothing short of amazing. I highly recommend buying from August Vintage. I will definitely be a repeat customer!

Date of experience: March 5, 2019
Italy
1 review
1 helpful vote
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I was referred to Jonathan by my brother and could not have been happier with the experience! Jonathan was thorough, professional and incredibly responsive. He made the process of making such a big purchase (engagement ring) really easy and simple. I would recommend him to anyone who is actively in the market.

Date of experience: October 13, 2019
Jonathan W. Distinctive Gem Rep
over a year old

Thanks Chad. You too have been a pleasure to work with!

Ohio
1 review
0 helpful votes
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Amazing and quick service!
April 11, 2023

This was our second time working with Distinctive Gem and both times have been amazing! Jonathan is so quick with his responses and is patient in explaining options! The turnaround time for our two wedding bands was incredibly fast and we had handwritten engravings that look PERFECT — they are such a unique touch! Highly recommend!

Date of experience: April 11, 2023
Florida
1 review
0 helpful votes
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Jon was an absolute pleasure to work with. He is very knowledgeable and informative when it comes to diamonds and will will create personal videos to showcase the particular diamonds you would like to see in different lighting and will explain every detail of the diamond. On top of being informative, he is very helpful when discussing settings and ideas you would like to implement on your setting. He made an amazing ring for me and my soon to be fiance and I could not be more pleased. His wife, Vicki was also very helpful with any all questions regarding packaging, shipping, the diamond box and helping in whatever issues that may occur throughout the process. I recommend Jon and his wife Vicki 100%.

Date of experience: November 22, 2021
Florida
1 review
0 helpful votes
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Engagement rings
October 22, 2020

Let me start by saying Jonathon W. Was a dream to work with. Easy to get in contact. He understood exactly my now husband and I vision and maybe because everything I asked for was in stock he got our wedding rings to us ( Florida) in less than 2 weeks do to our ceremony being only 3 weeks away. I will definitely work with him again for future customers items. Happy customers.

Date of experience: October 21, 2020
Georgia
1 review
0 helpful votes
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I just purchased a ring from the company (stone and setting individually plus assembly), and could not be happier with the end product. Jonathan and Vicki pay massive attention to the details and ask specific questions to make sure that every aspect of the ring is exactly as you want it to be, and the end result is truly stunning. If you're anything like me and my fiance then you will be absolutely thrilled with the end result, and the prices are beyond reasonable especially for the quality of the end product. Definitely make these people your first stop if you are shopping for quality jewelry and engagement rings!

Date of experience: November 1, 2022