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DK Hardware has a rating of 2.2 stars from 122 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DK Hardware most frequently mention customer service problems. DK Hardware ranks 154th among Hardware Store sites.
This company responds to reviews on average within 2 days
Ordering was simple and my order arrived way before I had expected it to arrive. Haven't used the product yet but, expectations ate it will be good quality based on my experience with this company so far!
Avoid this seller. They do not disclose that they charge 20-25% restocking on ALL returns. Even if unused, in original packaging, and sent back within 30 days. Plus you have to pay for your own return shipping. Really sneaky and seem to be making profit off of valid returns. Never again!
Made one inquiry during order and received my order right after
It was easy to find what I wanted, easy to order, and very happy quality!
I figured I would get the product much sooner. I did get it and I am happy but it took some time
It took a little long for it to get here. But it eventually did.
Part came very well packaged and in time to install! Highly recommend.
My first order was misdirected by UPS. DK sent a replacement via 3 day to replace it. Great!
We received the hinges in a timely manner. Thank you.
Very high quality! USPS was a little slow in getting it to me, Thanks
Item arrived on time and was exactly as advertised
Still waiting for my refund no response from anyone
The item was exactly what I needed. Good quality and easy to use.
Everything was perfect, Items were packaged well. Thank you
Everything came as ordered,quickly, at a great cost
Took longer than quoted but arrived in great condition
Needed a specialty trim- agent was able to answer questions and I got the correct product
Quick search on website to find item and an easy purchase process.
Customer service is responsive and communicative. I highly
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