DK Hardware

We we very pleased to find a, not so common part, we needed to finish off a minor repair of an older home, requiring a pretty much obsolete part. We will use DK again for more common items.

I purchased a shower door kit from DK Hardware (CRL Contempo - CON73BS). I have been unable to correctly install this door. The Header is narrower than the specifications indicate it should be and as a result the glass doors hand too close to each other and the top corner contacts metal in the Track Holder Fittings when about 1" from fully closed. Besides the obvious problem of not being able to fully close the doors, this will invariably result in the glass eventually shattering from the top corner coming in repeated contact with the metal. The door handles also hit each other when the doors are slid past each other. I have provided extensive evidence of my problems with this door kit to the manufacturer, CR Laurence, and while they acknowledge that the Header Track is narrower than the specification, they refuse to take any responsibility for this or provide any guidance for how I might resolve the problem. DK Hardware, who is the unfortunate middle man, is siding with the manufacture and not the customer and is refusing to accept a return of this shower door kit. The reviews on their website, which appear to offer praise for this shower door kit, are not actually reviews of a shower door. They offer no means for me to make my own review. Therefore you should question other information on their website

I ordered some CRL Shower Door Hinges. The price was right, and the ordering process was straightforward. The order was placed on 11/14 and delivered on 11/18. Good job, DK Hardware!

I have reviewed my VISA account and found that DK Hardware has shorted me on my purchase refund.

On Oct. 13 I paid $599.98 for an order. On Oct. 19 I was refunded $567.05 for the same order. The refund is $32.93 short.

This order was completely mismanaged by DK Hardware. It was ignored for five days. When I inquired about it's status, I was told that there were inventory issues and that there would be an additional 1 to 2 weeks delay for the order. Then I was e-mailed and told that that information was erroneous. I then received another e-mail that told me that my home shipping address was not sufficient. Then I received another e-mail that said that my home shipping address was okay. Then I received another e-mail that said that there would be an additional $83.53 for shipping added to my order. To make for a total of $166.00 for shipping. I was asked if I wanted to proceed with the order. As this shipping cost is utterly ridiculous compared to simply using US Post, I replied that 'no', I did not want to proceed with the order. I asked when a full refund would be seen in my VISA account and was told 1 to 2 business days. I have now reviewed the VISA account and found that I was not refunded the full purchase cost. It is short by $32.93.

Stain when open was obviously very old. Heavy layer of undisolvable scum on the bottom of the can. I've been using this stain for over 30 years and never seen the stain in this condition.

Unable to find shower door part in my metro area. Found it easily at DK Hardware. Shipping options were a bit of fast-famine extreme but that may be beyond DKH's control.

Please check 2nd photo. I'm not sure, but old ones were made of metal? Or material is not strong enough?

Fast shipping. Prices are great, and product is great for a shower door I installed. Will definitely purchase from DK Hardware again.

Two bottles were leaking one of them was ended up half full. Called for support and person hung up on me.

My headlights and turn signal lenses were perfect and the prices are excellent. I'll be ordering all my parts from DK HARDWARE from now on. Fast deli4 and quality products.

I easily found what I was looking for at a great price! They sent out my items without any fuss and the whole experience was perfect! Thanks

The price for these barricades were great, shipping was fair, delivery was reasonable. Will do business again. Thank you.

Great customer services and swift delivery of quality product! Very reasonable price! Great company! Strongly recommended!

Found otherwise hard-to-find hardware on website; ordered; received on-time as notified; product exactly as pictured online... good service

We had 2 items come damaged due to shipping however customer service was extremely quick to replace and reship. They were great to deal with!

Had a very hard time finding strike anywhere matches - DK had them. Now I have way too many - we'll never run out. Thanks DK!

Had a under $4. Item and they charged me almost $9. To ship. Outrageous
Order 2/26 and they shipped on 3/6.

Purchased a wheelbarrow, and after the purchase, recieved an email requesting near twice the shipping. I cancelled, of course.

Ordered in June said 4 to 6 weeks then September 6 th now March 2023 not happy either are my clients

Finally found my gloves that fit so well!
Looked everywhere and finally located them here. Ordered several and they came quickly. THANKS!

I searched high and low for the exact door pulls and size.
You had the best selection, price AND shipping speed.
Thank you!

Thumbs up just what I needed and ordered.
Was informed that there was a delay. Product arrived solved my problem and I am happy Thank you

Used products a few times. Always prompt delivery with 1st class quality. Will use again and recommend.