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DoctorSim has a rating of 2.5 stars from 62 reviews, indicating that most customers are generally dissatisfied with their purchases. DoctorSim ranks 62nd among Unlocked Phones sites.
This company does not typically respond to reviews
I had been struggling to top up my Orange France number since the Orange FR website only accepts French bank cards as payment method (pure nonsense). I had been going back and forth for weeks with their (useless) customer care representatives who kept taking 4-5 days to respond and then finally sent me off to buy a data plan when I needed credit. Finally found this site to buy my credit from and it worked exactly as needed. I normally don't leave reviews, but figured I would on this occasion since their seems to be a lot of bad ones here and I had a very positive experience. I'll definitely be using them again.
I paid the money that you asked for but you never recharged my phone number. I checked with the service provider and they confirmed nothing was received. The receipt you sent me was also suspicious and is not recognized by the mobile phone company. Highly suspicious activity. I have reported that to your host, and to cloudflare. The attached image is your suspicious receipt. Hotlink never issued that!
Top marks all around. I was initially hesitant as I had never unlocked a phone before however after checking the competition I felt most comfortable using DoctorSim. The website is well laid out and easy to use. Price is good and the turn around was much quicker than I expected. I can now use my phone with any network. Well done!
Tip for consumers:
Just go for it, you won't regret it!
Products used:
Samsung unlock
I had many bumps in the road with my DoctorSim UMS which required some patience, but at every corner the customer success peeps had a solution. It was refreshing to have a reply saying "please let us know *when* you've had success" rather than *if* you've had success with one of the suggestions they provided. Purely because of the great service, I would suggest DoctorSim to anyone who might need it!
I had to wait for 1 week but they always send updates so i can monitored my request, and then finally after 1 week they send me an email saying that i can finally unlock my iphone and it worked. Thank you doctorSim, finally i can use my cellphone using other sim card. More power to you.
Bought my daughter an iphone from auction site in Australia. Found it it was carrier locked to Nextel in Mexico. US$40 and 12 hrs later DoctorSim had it unlocked and it's working fine. Cheaper than a trip to Mexico ;) Thanks!
It was my first time that my new phone (Xperia 1) came to me locked to another carrier. I didnt know what to do and I was really worried about the whole process of unlocking. It took one week for the code to be sent to me, but fortunately worked like a charm!
From start to finish it took less than 72 hours, I have a Samsung Galaxy S8 plus and I know it was not an easy task to find a solution, but they did and fast, I definitely would recommend this service to anyone.
I needed a to use my old AT&T-locked iPhone on a new cellular network. After DoctorSIM worked his magic, I plugged in my new SIM card, activated my account, and It worked perfectly right away. Thank you Dr. SIM!
I've unlocked my new Huawei P30Pro which I bought it from uk.
I didn't believed this can be done, but I said just let's try this. And now it's working in Holland.
Thanks guys!
At first, I was really scared if I was going to get scammed and get my money stolen, but no, DoctorSim provided me great service at a very low price, compared other prices. Plus, they sent me the unlocking code the day after I ordered it! I'm so thankful, so if you need to get your phone unlocked at a low price, check out DOCTORSIM
Made unlocking a phone from another country easy and stress free. They had great communication and easy instructions. Highly recommend if your not sure how to go about unlocking your phone.
Truely honest and upstanding people. They stand behind their word. Hard to find these days. They are CUSTOMER oriented, and truely guarantee their work.
They do the job, very satisfied with their unlock service.
Moreover, they are cheaper than many other similar services.
Got my phone unlocked via USB in about 20 min with no complications. Thought it was kind of pricey, but was definitely worth every penny.
Beware...This site is a scam...didn't receive the credit on the phone.
They were happy to take my credit card payment, but I got nothing for it.
Hello Tom,
We are really sorry for any inconvenience or misunderstanding.
I kindly suggest you to send us a message to info@doctorsim.com so we can give you an immediate solution including a refund if applicable.
Best regards
Team doctorSIM
Always there to provide support, fast response
Never had any issues, they always get the problem resolved
No complaints! Great job i now have an unlocked note 20 ultra on my hands im excited to know that i didnt waste my money!
Took 2 days. Didn't have to speak to anyone. I had an iPhone 12 Pro locked to att. It worked I'm so happy I don't have to retire my iPhone.
Products used:
Iphone unlock
What a hoax. No service, no refund. Buyer beware! They will steal your money and not provide the service they promise.
Tip for consumers:
STAY AWAY FROM THIS SITE
Products used:
Sim unlock
I live in Australia I did May father phone top up from doctors sim to India. They charge from me but they don't get top up.
Hello Pawesh,
Thank you very much for trusting in our top-up service.
I have just reviewed your top-up request and I verify that it was applied correctly: in fact we sent you a proof of it and we received from you the recharge confirmation message from the company that was recharged.
The fact that the recharge receivers cannot connect to roaming may be due to the settings of the terminal itself (it must have roaming connectivity activated).
In recent days we have not received more information from you, was the incident finally resolved? If not, please contact us again so we can find the best solution for you.
Please contact us for any doubt, we are here to help.
Carolina García,
DoctorSIM Product Manager.
Tried to top up a phone. Took my money and set the top up on pause. Support is just a $#*!ing robot.
Tip for consumers:
$#*!ing scummers
Products used:
phone top up
They didn't unlock my phone and didn't refund my money. I wish I could give this site 0 stars. Really bad service
Never sent pin to unlock my phone. Just kept giving me the run around. In the end phone never got unlock. Nor did they want to give refund.
Hi Chris,
As explained by email, we have successfully network unlocked your cell phone.
Unfortunately, you are unable to use it on another network because it has been blacklisted by the original carrier. As explained in our terms and conditions, we are unable to issue refunds under these circumstances.
Once you've resolved the issue with the original carrier, you'll be able to use your phone on the network of your choice.
Best regards,
Anne
Dr sim unlocked my S10 exactly as advertised. Could be as little as minutes or 5 days. I now have a unlocked phone. Be patient...
Gain trust and grow your business with customer reviews.
doctorSIM is a technology company that provides a wide range of savings solutions for the cell phone industry and the premier unlocking company in the world. Our mission is to support the user by providing clarity in an industry dominated by chaos and a lack of transparency. In short, providing the solutions necessary for the user to take full control of their cell phone from the network providers and phone manufacturers.
doctorSIM provides phone unlocking services which allow users to use their cell phone on any compatible network in the world. Freedom to choose network carriers has multiple benefits primarily saving money in the long run. Complementing these unlocking services are IMEI phone checks, top-up services for networks located in over 200 countries, comparison tools for managing and calculating savings on monthly phone bills and repairs for all phone manufacturers.
Hi James,
Thank you so much for taking the time to post such a great review! We really appreciate you helping us to spread the word.
Kind regards,
Anne