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DoctorSim has a rating of 2.5 stars from 62 reviews, indicating that most customers are generally dissatisfied with their purchases. DoctorSim ranks 62nd among Unlocked Phones sites.
This company does not typically respond to reviews
I had been struggling to top up my Orange France number since the Orange FR website only accepts French bank cards as payment method (pure nonsense). I had been going back and forth for weeks with their (useless) customer care representatives who kept taking 4-5 days to respond and then finally sent me off to buy a data plan when I needed credit. Finally found this site to buy my credit from and it worked exactly as needed. I normally don't leave reviews, but figured I would on this occasion since their seems to be a lot of bad ones here and I had a very positive experience. I'll definitely be using them again.
I paid the money that you asked for but you never recharged my phone number. I checked with the service provider and they confirmed nothing was received. The receipt you sent me was also suspicious and is not recognized by the mobile phone company. Highly suspicious activity. I have reported that to your host, and to cloudflare. The attached image is your suspicious receipt. Hotlink never issued that!
All as promised, code arrived in 30 mins worked. Samsung phone unlocked and works on preferred provider.
Unlike so many other sites this one does what it says for the price it says and when it says, you couldn't ask for more, fantastic service
After a few days doctor sim sended me the correct pin number to free my phone. Thanks from Argentina!
My cel front att is unlock only On 15minutes
This is Amazing Service I highly recommend, thank you very much for your services doctor sim...
AVOID THIS WEBSITE AT ALL COSTS.
I have done two tops ups with them.
- first top up was 7gb of data for TELKOMSEL. This top up run up quite quickly and I thought that it was incorrect, but I was not 100% sure so as I run out of my data I proceeded for a second top up.
- second top up: I decided to buy a bigger package, 19gb, as I needed the data and I did not want to run out of data when I needed. As I had suspicions from the first top up that something went wrong, I decided to keep track of my usage, and as soon as my top up was added I restarted my data statistics on my phone to be sure of the data that I was to consume with this top up.
After 4gb were used, I received a message from the provider warning me that I had 500mb remaining. I proceeded to contact doctorsim customer support with all the evidence that I had: screenshots with the top up information, my data usage and the messages from the provider where you could clearly see that I was right. After asking for them to fix it, or give me a refund or a new top up, they ignored my requests and said that I had to contact the provider myself neglecting their customer and leaving me completely unattended after taking my money. I'm still waiting for a satisfactory resolution.
If you value your money and your time: DO NOT BUY ANY OF THEIR SERVICES.
Products used:
Telkomsel data top ups.
He realizado desbloqueos de mis equipos por estar atados a una compañia telefonica y por razones de uso fuera del area de cobertura he contrato el servicio para usarlo con otro prestador de servicio, en cada caso, no he tenido ningun inconveniente y han sido muy amables, en la unica ocasion que tuve un incidente tuve todo el apoyo y que se logro desbloquear, no ha importado la marca, Samsung, LG Apple, en cada caso el desbloqueo ha sido exitoso.
... Un servicio excelente y muy buena atención al cliente muy recomendable. Se preocupan por el usuario y responden de inmediato todas las dudas explicando paso a paso cada proceso...
Funciona todo perfecto, la recarga llegó en menos de un minuto y sin problema!
5+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
EXCELENTE, EL PRIMER CODIGO NO FUNCIONO, PERO ME RESOLVIERON RAPIDO PARA BRINDARME SEGUNDO CODIGO, RECOMENDADO
SIEMPRE ESTUVIERON EN CONTACTO CONMIGO PARA SABER EL ESTADO DEL DESBLOQUEO UN BUEN SERVICIO Y ATENCIÓN
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doctorSIM is a technology company that provides a wide range of savings solutions for the cell phone industry and the premier unlocking company in the world. Our mission is to support the user by providing clarity in an industry dominated by chaos and a lack of transparency. In short, providing the solutions necessary for the user to take full control of their cell phone from the network providers and phone manufacturers.
doctorSIM provides phone unlocking services which allow users to use their cell phone on any compatible network in the world. Freedom to choose network carriers has multiple benefits primarily saving money in the long run. Complementing these unlocking services are IMEI phone checks, top-up services for networks located in over 200 countries, comparison tools for managing and calculating savings on monthly phone bills and repairs for all phone manufacturers.
Hello Andres,
We appreciate your feedback regarding your experience with doctorSIM.
Rest assured, we are dedicated to supporting you through this process and ensuring a satisfactory resolution. It's important to note that doctorSIM is a legitimate service known for actively seeking solutions. We are confident that if you've reached out, you likely have received or will receive a positive response from them.
All our top-ups are issued through the operator's own system. If you receive confirmation of an 8GB top-up, Telkomsel is the one applying that data volume to your number. Its usage is associated with the applications you use.
However, we have 100% confidence in your judgment when it comes to assessing your usage, and we stand with you when you say that if your top-up has been depleted too quickly, it is because you used it. We are ready to assist even when it is the operator applying that data and determining the consumption speed.
Please write an email to info@doctorsim.com with a new message subject "Top-up 8GB/19GB Telkomsel - For Nerea," indicating your request number. This will allow our product manager to review it and provide the solution expected from the quality of our service.
Thank you so much,
Nerea.