Dollar Tree

An order placed 5/21/23, order ready for pickup 6/8/23, but after speaking to the manager the product wasn't. An hour's time, gas, fighting the traffic etc, and showing the manager the email...
Furthermore, her attitude-- "you should have called it's your problem and corporate's," call them, isn't good customer service.
Calling corporate for a supervisor didn't result either, the entire group with little care. They have my payment money but won't provide the product. Insulated supervisor doesn't cut it either.
They've forgotten I'm the customer, not them. We, as a customer deserve the product because we paid for it!
On to legal battles to get the money returned. So much for this store.

Dollar General in Napoleon MI. I have been treated rudely for the last time from employees at this location. If you hate your job so much that you take it out on the customers then please, get a new job. I don't know who Mark is however he needs to check his employees. Maybe a quick lesson in customer service. Thank you for your time and consideration.

Visited at 12:15. Store was an absolute wreck but that's not out of the ordinary, this older lady named Dianna was checking us out. Definitely confused and struggling. She was stubborn and didn't want my help in counting for the total, which is fine, not my job. When Sue asked for help from the manager lady, she was absolutely rude, impatient, and spoke down to Dianna, saying "you can count change right Dianna do you need help with that too" in a very rude and demeaning tone. I was blown away this type of crap is happening in this day and age and definitely won't be back to this store anytime soon

WATCH your receipt at Dollar Tree and the items scanned. Even though Dollar Tree increased its prices to $1.25 I was willing to continue being a patron. However, the last visit at dollar tree was finalized when I was charged $2.14 for an item I did not purchase. I called the store to speak with the manager on staff. This rude man hung up on me before I finished a full statement. All I was able to get out was "My receipt shows an over" then click, he hung up. I called back thinking it was an error and was hung up on again. I called the corporate office and left several messages, but no response. I was in the area on the date of purchase, but I live 15 miles away. This business employs some of the rudest people to manage their stores. I was a regular customer, but not anymore, besides, Dollar General still has $1.00 items I normally purchase.

I shop at Dollar Tree often, so I thought I would have no trouble returning dog biscuits that were stale. The clerk said she could accept merchandise that had been opened. How would we know they were bad if we had not opened them for use? She reluctantly gave me credit. I purchased one item equal to the credit I received and left. I proceeded to go to family dollar where I was able to purchase all the fresh QUALITY food items my pet requires. The clerk was rude and acted like she was doing me a favor for giving me credit for unacceptable pet food. I will never shop at Dollar Tree again. No stars.

Complaint # 1) cashier packed all my liquid bottles into one paper bag! 5 bottles collapsed on me not even walking within one block of store! Bag ripped in half and all cleaning products were on my coat. Start selling stronger bags! Location: 115st & Jamaica Ave, Richmond Hill, NY *******

2) Cashier was very rude when asked about shopping carts that were not located in front store. Location: Uniondale, Long Island
Store was untidy with products on floor! Need better manage

I live in Mandeville, La. I shop at the Dollar Tree near St. Ann and Hwy 22. I also shop at the one on 190. First, the store on Hwy 22 and St. Ann is always very clean and in order 99% of the time. A young lady by the name of JoAnn has the best work ethics I've seen in a very long time, because of her I shop there! Second, the store on Hwy 190 was impeccable. A young man there whose name is Corey, would stop his work to show me what I was looking for. Again, Corey has the best work ethics, very unusual in these days. However, when I went on hwy 190 two days ago the store wasn't looking so good. I assumed Corey wasn't working that day. I pray he still works there, because he would not let the store get like that. That gentleman was always working non stop! Yes, I do realize it's Christmas time. :) He would have been out on the floor working hard to get it in order.