Domain.com

You just got charged me for a domain renewal, AFTER submitting said domain for transfer to another, cheaper registrar. Possibly this is just a misunderstanding, but my domain renewal fee costs almost twice as much as the first renewal year did. I can't keep paying these prices.

My experience with Domain.com has been horrible so far. After deciding on a domain, I tried to make payment using debit card which an error has occurred. Then I changed it to paypal and the same error screen showed up. However, I have received email from paypal saying the money has been deducted. Then I follow the instruction and set up an account, with an email stating that the set up was successful. Then I tried to login to the control panel an issue occurred again. I was stuck at the loading screen. Then, I tried to contact the online support which is not responding despite hours of waiting.

I have been a customer for 19 days. After further research, I decided to use another hosting service for my web page and emails. I want to transfer my domain name, and domain.com refuses to do so; even though they have no problems taking my money. It clearly states on their website that I have to wait 60 days or opt out domain lock. I have been unsuccessful on finding a contact phone number. I have been forced to talk to a chat box. The person I chatted with said I have to wait 60 days, period, and would not discuss it further. At this point, I want nothing to do with domain.com given they have no reliable customer service.

It is a very confusing interface, even for a person who has built web sites before. I have Website builder, but I can't see how to get to a point where I can build a website.

You probably should have held off this prompt until I become more familiar with how you do things.

This company has gone downhill. Pages are slow to load. Have had several outages and issues over the years. Bait and switch - low entry fee and then they jack the prices after the homey moon phase. Now I have to wait 33 minutes to chat with someone. Boo hiss domain.com. Can't wait to be rid of you.

Email has been down or sketchy the last few days. I only just found out that customer service is done completely through chat now, no more human phone service - and when I tried getting through for two days straight, the wait time was 2-hours. Who has two hours to wait for a chat? Whoever made that decision needs to know it is the worst decision yet by Domain.com. And now when I try to play videos uploaded to my site, they just keep cycling through but still not playing after more than 48-hours.

Last year I bought 2 domains for $45 total, and this year I was charged $81 total that I didn't approve!

I contacted them asking for a refund as I didn't notice autorenewal was on and I wasn't intending to renew those domains. I received no options for resolution whatsoever, they just told me that everything is fine on their end and they have no intention on working with me on finding a solution.

I also got in touch with quite a few people who had same and similar issues with refunds. Stay away from them!

Tomorrow I'm going to contact my bank and see if anything can be done on their end and next will I'll seek legal help if issue is not resolved by then.

So far so good for the most part. I have a few questions and Im not sure where to go to aske them. I would like to build my brand from scratch, not chose from a logo. Branding is very important. I like the overall offer of what you got going on, however hopefully theres a choice/option to build/create my brand.

I tried to payment for my domain renew today but the domain.com hosting page didn't show up, so I don't know what can I do and the customer service didn't answer also. How did they customer service like that?
Very bad customer service. Even I called to customer service telephone number, the telephone number *******630 but it answer by answering voice that, we can't support telephone, we only chat, then when I tried to chat, it was not respond. This is not good customer service. Why the company like that?

After registering my domains and receiving the receipt of payment, I immediately received that my account is suspended. Had to connect with support to get it sorted. Using the support before my first login is not really a good experience.

Used wordpress wich has become unusable due to so may errors. The only way I can see forwards is by getting a fresh slate which I have no idea how to do as wordpress doesn't have a support email just forums which are useless. Furthermore I don't even know if I can start a new wordpress site as I have no clue how to reset or delete my current one and whether or not I need to purchase a new plan. For a website accessible to all you must have great knowledge and experience with websites and programming if you want t resolve an error.
I will happily change my review once I get a useable website but for now I can't do anything but let my frustration build as I've wasted all afternoon and evening trying to find solutions with no success.

Everything is pretty straightforward. Easy to use decent UX/UI. Only observation is on the domain search page, when the shopping cart is clicked open, it doesn't close that easily. You have to actually click the strip. Also, pending size of user's screen, also in the way.
Lastly, scroll speed and load speed are not matched so that the it feels laggy and makes a user not want to explore the myriad choices of extensions you have available.

Can't access my Google workspace account. Online chat rep told me I will never be able to get my Google workstation account back. Now I've lost all of my records in my email. Terrible way to communicate effectively. I was asked for my password over chat. I couldn't tell if I was speaking with a representative of domain.com or not. It was a disaster. And now I'm looking to find a new host because of the customer service experience.

Been using domains for years. I haven't need to interact with customer service or tech support yet so I can't say how well they do. My only complaint is it feels like domains went from just a registar to a hosting service and had made registering domains the side gig which I don't like my self.

The price for.com domains has doubled in the past year. Cloudflare offers the same service for 1/3 the cost. I essentially wasted $20 for no reason and this is by far the most expensive option. I'll be transferring my domains elsewhere next year.

Everything was nice until I was automatically logged out with the message "Y
Dear Arber,

It looks like something was amiss with your payment information. We are currently manually reviewing your transaction and we will email you shortly regarding your recent payment for your arbervrekaj******* account.". Everything came back to normality within 5 minutes or so, but it was an unpleasant surprise during those 5 minutes.

I have not received payment invoice for all services. It means i do not know how much money to prepare on my credit card. It caused that now i have risk to loose my privacy. Also you increase price without any previous informing.