Domain.com

Platform is flakey with many bugs. My business (eventscape.io) is currently totally offline because the domain failed to renew properly. Major overhauls and new quality control procedures are required to get this platform to an acceptable level of stability.

Website builder has extremely limited settings. Info to advanced settings are either hard to find or do not explain subjects well enough to know what to change or why I may need them. Otherwise decent layout for what I can do.

Easy to use but lacking some features that would be a great addition. Would love the ability to have some more hands on control with the design of the site itself rather than having to stick so hard to the templates.

I am trying to use the domain I purchased hours ago on a different site and can't get any help- no one answers the phone, it's a bot in the chat with zerio help. Wish I could just get the domain away and use a different service, I'd even just eat the fees I paid.

I learned the hard way that Domain.com autopay is a default payment systems they use that can trap their customers into paying for domains they no longer use or want. I tried to cancel on the renewal date and was told I couldn't still don't understand why? They payment was still pending with my credit card company, I was told that domain can only expire, but if my CC company declined am I to believe they would let the domain operate! Of course they wont.t Ripping off 73 years seniors citizens theirs a good domain name for them

On Oct 25,2023, I was incorrectly charged for an $89.88 SSL certificate that I never opted into. It was even for one of my expired domains that I intentionally hadn't renewed because I don't use it.
When I investigated further & went to the "renewal" tab on the Domain.com site, the site had opted me into have this autorenewed (it was a slide button), and I had never set it myself!

When trying to contact their billing department via email, I am given automated responses (not a real person) that tell me to use the help assistant within the interface.
The help assistant on Domain.com is a complete robot, and could not assist with the issue.

Basically, I will never host with them again. They have ***sneaky auto charges on a hidden tab within the interface, not small ones either ($89.88+), and once they get you, you won't be able to get a human to help you resolve it***. Very unethical.

I cant, for the love of god, connect my google workspace to my domain. It's complicated, I have to do 37 steps, assistance can't help me, I don't have time for this and it is not user friendly at all. I should've bought my google workspace directly from google and not domain.com. Huge mistake.

First off I. Cannot even figure out how to even $#*!ing start setting up my goddamn website! Ignoring the fact that you charged me for securing my domain name! What is the point of buying a domain name if it is not secured? Then you go and charge me for it without verifying with me before you actually charge me!
Should I not have this resolved by the 8th I am going to my bank to declare this transaction as fraudulent!

Trying to purchase a domain, the bank flagged it as a suspicious charge of $0.00. So I texted the bank back and they lifted the block, but when I tried to purchase it again, Domain.com flagged it as a suspicious transaction and suspended my account. So I gave the process 2 stars because purchasing a domain from Domain.com was decidedly inconvenient.

Absolutely horrible. No one has helped me. I was told I would get a response and I did not. This company made a mistake with my domain name, and after multiple attempts of contacting someone. This has not been resolved and I have been ignored.

Right after I purchased the Domain name, then tried to sign in the are or system for putting in your password wouldn't let me. I had to contact support. The problem was solved when she sent me a link reset.