Domain.com

I have been paying for a product that has given me nothing but hassle and nothing of use yet. Everyone I have contacted has spent time to help and been kind but nothing was fixed. Im constantly told to watch tutorials. If the live people can't fix it a recorded tutorial won't either! Ive been told parts of product are 3rd party and you don't have control over them. You do support and make money off these bunk 3rd party products that scam your clients! Im frustrated to say the least. Going to attempt one more time to create a useable website and hopefully change my rating!

Awful service. My website is inaccessible because of SSL certificate fault ( on the domain.com side) and technical do not help even after 8 times I had wrote to them. No real help or compensations, only promises.

I cannot log in my account for months. Contacted customer support multiple times, tried out different solutions on my side, didn't work. They promised a fix on their end twice but weeks after I still cannot log in.

Worst part is that my domain is expiring. I asked to get the authorization code twice to transfer my domains to renew them, but still, the promised email with the codes never arrive.

I'm really disappointed with their customer support and their system seems very broken. I don't know how to fix it and it's really exhausting for me as the domain owner.

At least give me my authorization code. This isn't hard right?

I turned off the auto renewal but I still got charged on my card. It shows in the dashboard that it is not active but I can't get help to resolve it. Not happy with the service and settings that don't work.

My website still doesn't work. I've worked with your chat support twice over the past month and they keep telling me they fixed a DNS issue and the site will be up "in a few days", but it never works. cerroworks.com is my site. I bought everything and even built my site through domain.com so that it would be simple. Now, I will have to find another hosting/website building service. Worst service ever.

Site forwarding doesnt work. I spent an hour talking to customer service and it was escalated to engineers but still no luck. Wish I could get my money back, this is useless and it wont even forward my website.

I choose to use domain.com because it was supposed to be easy to do, I used vistaprint in the past and it was way easier. I can't seem to get help and everything I go to do the techs pretty much want to charge you for this or you need that or you gotta have this to do that. I understand business but this websitebuilder is not as easy as advertised.

Having to log in again every half hour drives me insane. And it's even worse now with requiring a code every time. And I'm constantly having problems with the website builder. It also lacks a lot of functionality.

This platform is plagued with issues on multiple levels. I have been a loyal customer for years and will never use this platform again and will actively encourage everyone I know to never support Domain.com due to the poor user experience and abysmal customer support. It's hard to believe this platform is able to stay in business.

I tried using my iphone initially to renew my domain name. Every time I received a verification code by text it booted me out of the process. Finally, I realized I would need to use the computer for the domain information and my iphone for the verification code.

You have changed the dashboard making it almost impossible to get to our web designer, your have increased rates to an untenable rate, and customer service is horrible. We are looking for another host