Domain.com

I gave up on one of my sites because of the constant spamming which I believe originated with Domain.com's systems. The navigation is confusing, I have to click many times to reach my destination. When I have an issue it takes four or five chats with Support to resolve it. I just feel frustrated.

Your new website is terrible and the worst user friendly ever. It is a hassle to get a verification code every single time we try to log in. Also, you banned the spam control wich was so useful. I we could ive you less tha 1 star we would.

I've reached customer support 2–3 times to solve the issue with the domain and DNS settings.
Each times, they didn't solve the issue and broke the website.

Support representative haven't spent enough time to focus on my issue and solve it.

And I'm still having the issue with DNS settings.

domain.com doesn't recognize my user id so I'm unable to get it to my account to get my domain name compliant. I tried to chat with them, but they close the chat after just 3 seconds. I tried several times, but in 3 seconds the chat closes. I called their 800 number that I had to google to find and I get a message, "This call is not included." and click (they hang up). I can't text them,because I can't get into my account. This is by far the worst Customer Service experience ever. In the meantime my online business sits dormant, unable to generate money. I ought to be able to recover the money I'm losing because of them.

Setting up wordpress on one of my domains completely crashed out of the new, and totally messed up new interface. Then, when the old interface intervened and allowed me to continue, it did not save my password even thought it indicated that it did. What a f-ing mess.

Absolutely terrible. I have had constant issues with this hosting service for well over a year and the main issues have yet to be resolved. I was forced into this business relationship and will be moving as soon as possible

I ordered 3 domains, but they did not fulfil any of it, I contacted the support team 6 times already, they are very polite but nothing was delivered so far,

So I asked for refund, since then there is a only silence :(

You offer 2FA via phone in the Profile Page area but, only send via email. And that email takes 3-4 minutes to receive which is relatively stingy given we have a 10 minute window. And, why on earth force us to review the account privacy page every.single.time.we.login.to.the.website? This is abusive marketing. Just take us to our domains profile page and let us go about our business. Do you honestly believe legacy domain owners want to see this every visit?

There needs to be a support number. Sometimes it's easier to explain things via phone and get issues resolved faster. I have hand injuries and typing in chats is not easy and there are a lot of typos that result in confusion on your end.

For a non IT person, having to go through the hassle of verifying domains, DNS and what not, I have completely been disappointed! It's a month since I paid for this domain and have still failed to use it! Very very annoying and I can't get my money back!

It has to many errors at the moment, all the time when I came here and I want create something, it is difficult to fix or takes a longer time until I get a reply.
It popup now regarding registrar privacy, but then it said, it not possible right now!

I recently transferred 2 of my domains to domain.com in exactly the same manner i.e for a period of one year as they were offering a good deal.

Ironically, for one of the domain, they automatically renewed it for another 2 years period at a very high rate without even my consent. Now when I filed a complaint they say they are helpless.

Also, during the entire migration process, for the 2 domains they charged me 4 times. After breaking my head with them for 2 days then finally refunded me for the 2 extra transactions.

Really felt like I did a big mistake by migrating from my previous domain register - InterServer. InterServer is such a professionally run company. They are just superb!

Domain.com is really really pathetic and I am just waiting to end my relationship with them...

I try to bring prudentfitness.eu domain name form my company account to here, to my private account. I talk to the chat support every week hours for 3 weeks and still it is not solved. Either you make it intentionally, or you are dilettante

Last night, I discovered the system was being upgraded. Today, surprise! My complimentary business email - poof and disappeared. I was informed when I contacted them first, that it never existed. Then, we are sorry about your inconvenience Pay $45 for hosting and like magic, my email will be up and running. Is this how a business should treat a as they put it, "loyal customer?"