website thubmnail of Domino's Pizza
How would you rate Domino's Pizza?
grey star
grey star
grey star
grey star
grey star
Missouri
1 review
1 helpful vote
Follow Dany B.
Unfollow Dany B.
Send Message
Share Review
Report Review

Extremely rude
October 10, 2022

When I called in this morning the person who answered waited for about 20 rings to answer, and no that's not a joke. When he did answer, at his leisure, he was extremely blunt and rude. Not worth calling in because the employees don't give a crap about the customer. Dominos should just fire all of them and get new employees who care about their job.

Date of experience: October 10, 2022
Alabama
1 review
0 helpful votes
Follow Payton F.
Unfollow Payton F.
Send Message
Share Review
Report Review

Sandwiches
August 13, 2022

Just wanna say the Sandwiches literally have like nothing on them. For example got the chicken buffalo one tonight and it had no chicken. Just buffalo sauce and like one onion. Literally ridiculous. My dad gets them a lot and they never have much of anything. Basically just eating $#*!ty bread. Pizza is alright tho but ngl I like lil Caesars better if that says anything

Date of experience: August 13, 2022
Florida
1 review
1 helpful vote
Follow Rick P.
Unfollow Rick P.
Send Message
Share Review
Report Review

Insolent employee
January 25, 2023

Ordered pizza online to pickup at the store, Got to the store at least 5 minutes after the app said the pizza was ready. Presses the "I'm here going inside" in the app, got inside and ask for the pizza the women said you have to wait I'm too busy and Im here my myself and if you have a problem let the owner know. All this time the pizza was sitting there next to her, all she had to do is hand it to me but she did no and made wait. This nasty attitude should not be allow.

Date of experience: January 25, 2023
Mark V.
Washington
21 reviews
35 helpful votes
Follow Mark V.
Unfollow Mark V.
Send Message
Share Review
Report Review

Horible
February 9, 2019

I LOVE PIZZA & boy was I disappointed. In my opinion something is going on at Domino's in Silverdale WA. I don't know if there's new management or a lac there of. I ordered a Pizza for delivery and not only did it take over an hour to get here, BTW I live about 2 miles from them.I also got charged about $5 for a delivery charge. There prices seem like they are continually going up and the quality DOWN. My pizza was haphazardly thrown together, cold and not even cut properly. I called the store and was basically blown off and was told I should have check my pizza before I accepted it. WOW!

Date of experience: February 9, 2019
New Jersey
3 reviews
2 helpful votes
Follow Joe R.
Unfollow Joe R.
Send Message
Share Review
Report Review

For a national pizza chain, I would consider the food to be OK, but their service sucks! I like that they can actually get the thin crust to come out crunchy, where most restaurants thin crust come out soggy in the middle. My biggest problem is that 90% of the time I have to wait 1 1/2 to 2 hours to get my pizza and that's carry out! Now, if I can only find a different pizza place that can make a crunchy thin crust? I live in Goshen, IN.

Date of experience: March 3, 2023
Georgia
1 review
0 helpful votes
Follow Tj J.
Unfollow Tj J.
Send Message
Share Review
Report Review

Your company beat me out my money they charged me 16 dollars and some change. Then the pizza was not what i ordered. So i tell your company what i will be in contact with the ceo and my lawyer
Its to much going on in the world to get cheated about some pizza. My name is mr Williams and i want some justice. Your company will hear from my lawyer.my number is *******291

Date of experience: December 10, 2020
California
1 review
0 helpful votes
Follow Del B.
Unfollow Del B.
Send Message
Share Review
Report Review

Ordered 2 pizzas today and they were never delivered but my card was charged. When I called to find out where they were a couple hours later, they insisted they had been left at the door as part of contactless delivery. I was told "I could heat them up" if they were cold. My guess is that they were delivered to the wrong house. I called back an an employee answered insisted they were delivered without even asking the delivery driver and he hung up on me. I called back asked for a manager and was hung up on again. No compensation of any kind had been offered. I called my bank and cancelled payment to them also filed a complaint with corporate. Worst customer service ever!

Date of experience: July 13, 2021
California
13 reviews
23 helpful votes
Follow Kira V.
Unfollow Kira V.
Send Message
Share Review
Report Review

Domino's came on time and HOT! I have never ordered a pizza that arrived so hot and delicious. This was for a work event and it went well due to this scrumptious pizza! I ordered the pizzas with extra tomato sauce and well done, I highly recommend doing this with your next order. You will not regret it!

Date of experience: August 11, 2020
Texas
1 review
1 helpful vote
Follow Shraud M.
Unfollow Shraud M.
Send Message
Share Review
Report Review

I just ordered a pasta bowl with marinara sauce. The food was burnt and the bowl was half full. I ordered from the location on C. E. King. I want my money back. It filled up two small baby bowls. OMG.

Date of experience: September 6, 2022
New York
21 reviews
18 helpful votes
Follow Sean S.
Unfollow Sean S.
Send Message
Share Review
Report Review

The online ordering would be tits, if I didn't have to call every single time I order. Delivery is not an option on the website, for where I live. Carryout is the only option available & that does me no good, when I want it delivered.

Date of experience: April 5, 2014
Minnesota
1 review
0 helpful votes
Follow Nancy C.
Unfollow Nancy C.
Send Message
Share Review
Report Review

Big Improvement!
September 23, 2022

I use to order from Domino's in Maple Grove Minnesota years ago. The food always came cold and even brunt at times. Last week, I decided to order from Domino's again. I was totally surprised by the quality of the food and service. The food arrived hot and delicious! I have ordered 3 times in the last week, and I do plan to continue ordering.

Date of experience: September 22, 2022
Florida
1 review
1 helpful vote
Follow Kevin T.
Unfollow Kevin T.
Send Message
Share Review
Report Review

There are 2 stores less than 10 minutes to 15 minutes away, won't deliver online. I can't drive, but they advertise delivery. I. In fl, in NC, they're over 20 minutes away and delivery. Not here, but advertise it. Pathetic!. On to Wicked pizza place that's 25 minutes away and will deliver. Domino's just doesn't get it.

Date of experience: March 12, 2023
Florida
1 review
0 helpful votes
Follow Tammy P.
Unfollow Tammy P.
Send Message
Share Review
Report Review

Stupid employee
July 6, 2021

I called the store to tell them I wanted to cancel my order cause it has been 2 hours I have ordered and nothing. The guy said: -we are now closed, cancelled all orders and we are too busy to call e tell people.
I was like: whatttt? The least you could do is call me, I am waiting for 2 hours.
He: I don't care how long you are waiting.

Can you believe these people? I would give zero stars if I could. They have no customer service for me to call or email.

Date of experience: July 6, 2021
Texas
1 review
1 helpful vote
Follow Laura Q.
Unfollow Laura Q.
Send Message
Share Review
Report Review

Yuck
September 13, 2020

We saw a commercial about the "new fantastic" cheesburger and the chicken taco pizzas. They looked good---ordered one large of each--what a joke! There was maybe 1/2 cup of toppings on each pizza. Edges burned---actually no flavor at all. Never again! Store #6981 in Brownwood, TX

Date of experience: September 13, 2020
Kansas
1 review
0 helpful votes
Follow Mike B.
Unfollow Mike B.
Send Message
Share Review
Report Review

Pizza is great order accuracy sucks
May 27, 2022

After about a year my grandkids talked me into ordering from Domino's. As I had gotten tired of wrong or incomplete orders. My mistake again, incomplete order! Ordered 2 large 3 topping thin pizza's (which were great) and garlic knots with marinara and garlic butter dipping sauces. Pickup pizzas started to check and the young lady said everything is there as it just came rom Quality check. So I just loaded up and drove home low and behold no dipping sauces. Called store they said they would send them right out. That now has been approximately 2 hours and have finished pizza's and thrown out Knots. I do not want anything free as I see no reason for me to need your food again store #6385 order #*******. Sorry for venting but its too bad as good as your Pizza's are that your service isn't the same. A former Customer, Mike Burd Hays, Kansas *******

Date of experience: May 27, 2022
New Jersey
4 reviews
3 helpful votes
Follow Irene I.
Unfollow Irene I.
Send Message
Share Review
Report Review

Being ordering ur pizza for a long time. Cuz delivery is fast and your deals are always there to cheer client up, but unfortunately, lately its been a second time when ur deluvered food was not just raw.

Date of experience: March 19, 2019
Nigeria
1 review
0 helpful votes
Follow igboanyika c.
Unfollow igboanyika c.
Send Message
Share Review
Report Review

Best service
August 30, 2021

Good service online and offline, the prices are quite high, that is why i like to use this online pizza-discount service best ive seen so for he offers 75% discount on any order you want from dominos paid 18$ for a 25$ order, just like orering regular pizza but you dont hav to pay the full amount check him out https://web.facebook.com/pizza.houz/

Date of experience: August 30, 2021
Seychelles
5 reviews
0 helpful votes
Follow Anthony D.
Unfollow Anthony D.
Send Message
Share Review
Report Review

Its reliable
March 29, 2019

Great ambiance and setup. Service was impeccable.We have been there couple of times, and so far it has been a reliable the fine pizza spot.The best part about this place is they had the best thin crust ever and toppings was so good. Service was also good.

Date of experience: March 27, 2019
Washington
1 review
0 helpful votes
Follow M T.
Unfollow M T.
Send Message
Share Review
Report Review

Seattle's Domino's MLK

Food was stale. The Domino's Staffers hates it when you pay cash and you don't tip them either. The ingredients don't taste fresh. But the worst of it all is the cursing and swearing at customers... I hate Domino's now. Besides, I found an even better place to get my food anyways.
No more Domino's!

Date of experience: May 13, 2023
Kansas
1 review
0 helpful votes
Follow Whitney H.
Unfollow Whitney H.
Send Message
Share Review
Report Review

2 Hour delivery
September 26, 2021

Do you want pizza and then you don't care about when it's delivered maybe that works for you. The food was at least warm but there was no warning that the delivery was going to take 2 1/2 hours.No ability to track the order no ability to know if the order was actually being filled we ended up forgetting to order two different foods that that night because delivery and the other one was terrible ability to track that the tracking process wasn't working.

Date of experience: September 26, 2021

Overview

Domino's Pizza has a rating of 1.6 stars from 424 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Domino's Pizza most frequently mention customer service, thin crust and delivery driver. Domino's Pizza ranks 169th among Food Delivery sites.

service
168
value
155
shipping
94
returns
87
quality
148
+123