Domino's Pizza

The salad was on the verge of going bad! Our pizzas were soggy, not cooked thoroughly. This is the second time I was unhappy with the quality of my order! Jana Giles 1010 W. 3rd Pittsburg Ks. *******839

The driver that brought me my food was not able to walk straight and was walking on my lawn, and when he was leaving he drove on my lawn. And when i was given my food, i got a soda that was already opened and there was a sip taken from it.

On 10/31/2024 I placed an order with my local dominos at 1030am. App stated my deliver atound 11am. At 1125am I called the store as my order was not dellivered yet. Totally unacceptable. I was told driver had deliveries before mine. By the time the driver was near me my lunch hour was over. Would have cost me $30.00 for pasta and that's without tip for lousy service. I will not waste my time again ordering from this dominos.

I recently ordered two pizzas for carryout from Domino's Pizza on Columbus Ave, and my experience was far from satisfactory. Upon checking my order status online, it indicated that both pizzas were ready. However, when I arrived, I was informed by Santos that only one pizza was ready and the other would take a few more minutes.
While I was initially frustrated, I accepted the wait. During this time, I noticed several other items being prepared and served, which raised my concern about the handling of my order. When I inquired why only one pizza was ready despite my order being for two, Santos responded dismissively, stating, "This is what it is. If you don't want this, you can cancel your order." His attitude was rude and unacceptable.
Feeling disrespected, I requested to cancel my order and receive a refund. Even after this request, Santos continued to act in a manner that suggested he was indifferent to my concerns. When I mentioned writing a negative review about my experience, he responded with a dismissive attitude, saying, "Yes, this is my name; do whatever you want."
This level of customer service is disappointing for a well-known chain like Domino's. I hope this review serves as a warning to potential customers about the service at this location and the unprofessional behavior of some staff members.

5 Years ago i had a Dominos pie, it was horrible. So 5 YEARS LATER, After Watching The Ads For NY Thin Crust NY Style Pizza I Broke Down And Tried It... I ORDERED IT WITH XTRA CHEESE AND XTRA SAUCE. GRABBED IT RIGHT OUT OF THE OVEN...NO STRINGGY CHEESE AND NO SAUSE. $23.00 FOR A LARGE PIE. DRY, CHEESLESS,TASTELESS, SPONGY THIC BREAD LIKE DOUGH(NOT CRUST). MY WIFE TOOK ONE BITE AND STOPPED, SAID IT WAS INEDIBLE AND I AGREE. EVEN THE DOGS WALKED AWAY FROM IT. ABSOLUTELY THE WORST CRAP EVER. HOW IS THIS COMPANY STILL IN BUSUNESS SELLING THE WORST PIZZA ON THE PLANET. SO BROKE IT UP AND LEFT IT OUTSIDE FOR THE BIRDS TO PICK ON, NOT A ONE TRIED IT, WAS LIKE THEY SMELLED IT WAS POISON...IT LOOKS LIKE A PIZZA BUT ITS NOT... PATHETIC...S.A

The people of New York have nothing to worry about, Dominos won't be taking any of your business. Worst pizza I ever tried to eat, half a piece was all could choke down. They need to go back to old recipe of 30 years ago when their pizza was actually good

The man who delivered my pizza. He was so snarky, and was poised to write in my tip because it wasn't in the receipt. So pushy and unfriendly.
He left me confused and insulted. I'll never order from them again. I don't want some stranger making me feel bad.

Today we went to Domino's and ordered a thin crust pepperoni I think they forgot the cheese that was so crispy it almost cut my tongue & the price was ridiculous. I went on the app and tried to do the domino's $6.99 deal but it's not very user-friendly. The guy in the store told me maybe next time you can do it. I could've gotten a large pizza with everything on it for that $17. They charged me for a 12 inch one topping no cheese pizza. I will never go back …..

We ordered our pizzas and when the drivers stated he was not allowed to carry cash to give back. He stated he did not have change to give back on a 29.00 order w/delivery tip of 3.00 from the 40.00 we were trying to give him. His excuse was that Dominoes does not allow him to have change because all dominoes delivery drivers were being shot and killed. So I sent the food back because I refuse to give an 11.00 tip for a 29.00 order with already a 4.99 delivery fee. I attempted to call the store Five times and kept getting disconnected because no one would answer the phone. This was the 552 W Layton Store. ORDER DETAILS #*******
Description
1 Medium (12") Hand Tossed Pizza w/ Italian Sausage, Pepperoni
1 Medium (12") Hand Tossed Pizza w/ Onions, Pepperoni
1 Domino's Marbled Cookie Brownie
1 St. Jude Donation

I had ordered a pizza...the order didn't go thru.this was for the big game... and then they sent me a coupon code to "fix things" two weeks later. The coupon code did not work! And the store said they could nothing about it. Dominos has the worst customer service on the planet.!

…ordered the 2 for $6.99 ea yesterday (1/15/24). I hadn't ordered pizza in years, and was stunned by the overall lack of quality. I ordered the hand-rolled pie, got something akin to newspaper-thin crust, meager sauce, very little toppings, and non-existent flavor…compared to chain-pizza from years ago, it was a dramatic disappointment and a complete waste of money…never again; I guess you get what you pay for (maybe?)…

Ordered a lg. Pie with extra cheese. Brought it home.it was burned to a crisp! Called and said we'll make a new one. Picked up the new one. Less burned but the cheese on top was hard like crunchy something.
Unedible. Thought to bring it back, no totally disgusted.
No more Dominoes for me.

Went in to a location on Merrimac Trl in Williamsburg Va. We ordered online a head of time get there they tell us 15 minutes ok. Know one could find our order. A hour or more later still no food. Finally we got our food. The cheese was not melted at all. It was like they warmed it up. The worst experience ever. And we got the $19.99 by the time we left there it was $30. Mo one could explain why. Other people coming out with the same deal and less money. I need a refund. I will blog this location until something is done in my favor. I will tell all my family and friends about this place. Can someone please contact me at *******@hotmail.com please thanks

Called in for carry out and got an estimated time to pick up. Arrived 5 minutes early. Pizza was already done. Both of them. Took home and dug in about 15 min later. Luke warm. Dry. Not fresh tasting. Would have been better off going to grocery store across street and buying a boxed take and bake and saved more than half the cost. My wife felt the same about hers.

I ordered medium hand tossed 2 topping pizza, Philly Steak, light onions. Heather prepared me this nonsense. Crust is almost thin crust, have slices with no meat at all. Heather 3202 E. Indian School Rd. Phoenix Arizona

I got a Domino's pizza and it was tasteless very poor quality, little Caesar's has more toppings for less price.
Will not buy again. Because the system requires it I give one start but don't count with it; I'm giving you 5 black starts.

I've been a customer with Domino's for about 5 years now, since they started to put some effort into their pizzas I decided to give them a chance.
However my recent interactions with Domino's have convinced me they are on the downward slide, and I'm not sure they can fix it.
Poor management, poor problem solving, poor ordering app.
They advertise they want to hear if they made a mistake and we'll take care of it immediately, however this is not the case as they've now reached the point of trying to blame any problem on you, and play stupid on the things they do wrong.
I cannot and will not be a party to helping a company with no regard for their customers experience, save your money try straw hat or one of the little local places, Domino's has gotten too big and no longer cares about you.

188-07 Union Turnpike Fresh Meadows.This is by far the worst pizza I've ever $#*!ing had. Six pieces of dry, cold, no extra cheese like I ordered... And for $41.90? Out of your goddamn mind. Be lucky if I ever order Domino's again with this kind of bull$#*!... I would have to be high as hell. If I could get my money back on this I definitely would let me tell you.

I ordered online at 6 pm the program stated it would take up to 72 minutes for delivery at 9:15 that night finally got delivery it was half cooked the cheese barely melted the crust was so doughy it pulled out like the cheese was supposed to. I was on hold for almost 45 minutes they never answered I tried calling the next day same problem. I called corporate and filed a complaint they said the local owner should be in touch soon still waiting on that it's been 7 days corporate was nice but old like my money back so I'll tell you this be wary be very wary buy at your own risk!

Will likely never order from Domino's again for a few reasons. While the pizza came quickly the pizza was only Luke warm and did not have enough cheese. As well the delivery man was rude when I gave him a more than adequate tip. Not a happy customer

I hear too many stories of ex employees talking about and showing health food hazards all over the country from domino's, so it seems to be common. Mold, rat $#*!, dough being left out or next to cleaning supplies, sauce in gross buckets. These kitchens are filthy! The pizza is always bland and soggy anymore. Nothing is ever made fresh. You can just tell its filthy in there. I would rather spend $20 on a pizza elsewhere than risking getting sick from your food. You used to be good 8 years ago

Fantastic food. Thanks chefs. Fantastic service thanks to our waitress and everyone else working hard that night for making it an unforgettable evening. You guys rock.The crust of the pizza was so fresh and soft we loved it. Definitely will be back again soon.

Ordering from domino's was so much fun! There were so many dessert options I could pick and on top of that it had some really yummy looking desserts. They had a chocolate lava cake which has melted chocolate in it and it drips out after cutting into the cake. They also have cinnamon bread twists and cookie brownies.