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How would you rate Domino's Pizza?
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North Carolina
2 reviews
4 helpful votes
Follow Jay A.
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Once again Domino's is at the forefront of failure. I found a Facebook page that has this exact problems stretching back to 2012. The web page won't accept the gift cards for payment. It claims it doesn't recognize them and their only help feature shows you where to find the number. One would suspect that at some point they'd get a web sever team that could make sure that either the function worked or would provide something in the way of help instead of driving customer away.

Date of experience: July 16, 2020
Maryland
1 review
0 helpful votes
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Dominos Pizza!
January 16, 2022

Ordering from domino's was so much fun! There were so many dessert options I could pick and on top of that it had some really yummy looking desserts. They had a chocolate lava cake which has melted chocolate in it and it drips out after cutting into the cake. They also have cinnamon bread twists and cookie brownies.

Date of experience: January 15, 2022
Florida
5 reviews
5 helpful votes
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Great pizza!
July 30, 2015

Still the best pizza after all these years! Online ordering is fast & easy and the thin crust pizza is the best because I don't like a lot of dough and the toppings can take center stage. They have such a wide selection it makes ordering just one pizza a challenge. If you're not in the mood for pizza, their sub sandwiches puts subway to shame. Their pasta bowls are to dies for. Their delivery is always 30 minutes or less and always arrives piping hot.

Date of experience: July 30, 2015
Florida
3 reviews
2 helpful votes
Follow Patrick S.
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The cookie brownies! Oh my gosh, if you've never had them you are missing out! Craving a delicious bite of chocolate goodness! Try the lava cakes! Both are great option and a family favorite. I never have an issued when I order from Domino's and the coupons they give you for the next go around are awesome as well.

Date of experience: August 11, 2018
Pennsylvania
1 review
0 helpful votes
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Dominos Shenandoah
May 30, 2023

We have ordered many times easy online ordering fast delivery and notified on time when they would be delivering. Pick up was on time and friendly staff. Would recommend all on menu you can add or remove certain items like mushrooms etc. very hot delivered. Will be ordering again.<3

Date of experience: May 29, 2023
Indiana
0 reviews
0 helpful votes
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Love Dominos
June 26, 2022

Domino's is our absolute favorite pizza place! The store that is located in Bloomington Indiana close to us does a fantastic job everytime! The pizzas are always delicious and the employees are nice and always on time! If I could taste Domino's 10 stars I would because they deserve it!

Date of experience: June 25, 2022
West Virginia
3 reviews
10 helpful votes
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Upped their game
January 11, 2022

Domino's has adapted well over the years to whatever may be the challenge. Technology, competition, pandemics... you name it, they tackled it. Food is decent for the price as it's always been. Glad they're still around, can count on them being anywhere you're stuck at.

Date of experience: January 10, 2022
Mississippi
1 review
0 helpful votes
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Wrong pizza
May 20, 2020

I order thick crust cheese, ham and pineapple pizza May 15 size medium, my husband picked it up. I received a thin crust. With the right toppings. It cost over $15. I eat 2 slices and throw the rest away. Everyone makes mistakes but that was way to high and couldn't eat. This was in New Albany, Ms.

Date of experience: May 20, 2020
New York
6 reviews
0 helpful votes
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Domino's is one of my favorite pizza places to visit and order. Was surprised to read so many negative reviews. It's not that I do not believe them... just strange. Maybe I am lucky to get a delicious pizza every time I order?

Date of experience: February 17, 2020
Florida
1 review
0 helpful votes
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The decline of Quality and service
I decided to order some food for myself and family seeing as how we haven't ordered from dominos in awhile we decided to get a large cheese pizza some wings and a couple of sandwich's for carryout when i arrived it was ready to go after paying for my food the cashier asked if i had forgotten to add a tip in which i responded no why would i tip when i came to get my food after all I'm not paying him to do his job, when i got home i noticed the buffalo wings were tiny and all they did was squirt some buffalo sauce on them and my sandwich was in pieces the pizza was our last hope and it was very salty tasting needless to say i wont buying from them again for some time if ever again. I want to say for the record that they weren't always like that

Date of experience: January 24, 2025
Pennsylvania
1 review
0 helpful votes
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My son is very allergic to pineapple, there was pieces in his pizza, that i had to take off, I ordered only green peppers and bacon. No pineapples at all. Just be more aware what you're putting on the pizza due to these reasons. Thank you

Date of experience: June 11, 2023
Georgia
2 reviews
1 helpful vote
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I ordered online at 6 pm the program stated it would take up to 72 minutes for delivery at 9:15 that night finally got delivery it was half cooked the cheese barely melted the crust was so doughy it pulled out like the cheese was supposed to. I was on hold for almost 45 minutes they never answered I tried calling the next day same problem. I called corporate and filed a complaint they said the local owner should be in touch soon still waiting on that it's been 7 days corporate was nice but old like my money back so I'll tell you this be wary be very wary buy at your own risk!

Date of experience: September 3, 2021
Canada
1 review
0 helpful votes
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Very disappointing
October 1, 2023

Will likely never order from Domino's again for a few reasons. While the pizza came quickly the pizza was only Luke warm and did not have enough cheese. As well the delivery man was rude when I gave him a more than adequate tip. Not a happy customer

Date of experience: October 1, 2023
Florida
1 review
3 helpful votes
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Went to pick up my pizzas and was told I have to wait an additional 45 minutes. When asked why do I have to wait for so long after my pick up time was repeated screamed at to get out by staff. They don't like interracial couples here. Was refunded before asking for a refund and was followed outside by staff members who were threatening to f*ck us up in their words and to bounce. Staff are extremely ghetto.

+4
Date of experience: September 1, 2022
Arizona
1 review
1 helpful vote
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Cheese Dipping sauce
January 17, 2022

This was from the Rita Ranch location Tucson AZ.
I was so excited when I saw the new cheese dipping Sauce. When it came and we opened the container wow what a bummer. There was 1/8 of an inch in the round container. It was burnt on the bottom. There was no way of dipping it. I was given 6 bread knots and could only barley use 3. My wife got the pasta which had little to no alfredo sauce in it. It was dry. This is a rip off. We quit ordering from Dominoes a few years. Ago but when we saw the ad for the dipping sauce, we were excited and decided to give you one more try. Never again.

Date of experience: January 17, 2022
Washington
2 reviews
1 helpful vote
Follow Mariah F.
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I hear too many stories of ex employees talking about and showing health food hazards all over the country from domino's, so it seems to be common. Mold, rat $#*!, dough being left out or next to cleaning supplies, sauce in gross buckets. These kitchens are filthy! The pizza is always bland and soggy anymore. Nothing is ever made fresh. You can just tell its filthy in there. I would rather spend $20 on a pizza elsewhere than risking getting sick from your food. You used to be good 8 years ago

Date of experience: October 27, 2023
Florida
1 review
2 helpful votes
Follow f l.
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Don't know what I was thinking, but I gave in and tried their "new" recipe pizza... same as it ever was, one word "yuck". Why do people eat this garbage. It almost seems tough to make such a bad product.

Date of experience: July 10, 2010
Colorado
1 review
1 helpful vote
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Terrible service
September 11, 2021

Order didn't leave store until 1 hr after quality check. Clearly sat in hot holder an hour. Sweaty cheese not meltly. I've been a professional cook many years and know what garbage is. I used to think it was ok but never again in my life. I don't want their free garbage pizza coupon either but I'm about to spread the word so others don't have to eat the garbage

Date of experience: September 11, 2021
Indiana
3 reviews
2 helpful votes
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Wheres the MEAT!
February 21, 2022

This one by my house, on Ash and US 20, seems to be a no go! Since they were new a year or so ago I got a 20% off my order. That still was over 25.00 for 2 sandwiches and bread sticks, else it would have been like 32.00 for the bill. If you dont want more meat then the thickness of a slice a lunch meat, you'll love it. I did NOT!

Date of experience: February 21, 2022
Nebraska
2 reviews
0 helpful votes
Follow Marijane J.
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Have taken advantage of their ongoing special, "any 2 or more for $5.99 each". I have tried various things and concluded that no matter what i order it will look overcooked and taste bland. The delivery people have always been very nice but the "cooks" need to learn when something is done and when something looks burnt. I guess i will switch to another pizza restaurant but they are getting harder to choose since a few of them have boycotts. Never tried the insurance report but if i get another sandwich or stuffed cheese bread or pizza that tasted bad... what is the use? Interesting how i never seem to get a receipt for my purchase. Do you suppose delivery people can tell when an order doesn't measure up to standards?

Date of experience: November 20, 2019

Overview

Domino's Pizza has a rating of 1.5 stars from 424 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Domino's Pizza most frequently mention customer service, thin crust and delivery driver. Domino's Pizza ranks 168th among Food Delivery sites.

service
168
value
155
shipping
94
returns
86
quality
147
+123