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Domino's PizzaReviews 426

1.5

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Domino's Pizza Reviews Summary

Domino's Pizza has a rating of 1.5 stars from 426 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Domino's Pizza most frequently mention customer service, thin crust and delivery driver. Domino's Pizza ranks 172nd among Food Delivery sites.

service
170
value
157
shipping
96
returns
88
quality
149

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Arkansas
1 review
0 helpful votes
Follow DEBORAH H.
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So when I see that price with all that food I'm thinking liars. I won't order from u again and the pizza sixrd.

Date of experience: March 11, 2024
Wisconsin
1 review
0 helpful votes
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We ordered our pizzas and when the drivers stated he was not allowed to carry cash to give back. He stated he did not have change to give back on a 29.00 order w/delivery tip of 3.00 from the 40.00 we were trying to give him. His excuse was that Dominoes does not allow him to have change because all dominoes delivery drivers were being shot and killed. So I sent the food back because I refuse to give an 11.00 tip for a 29.00 order with already a 4.99 delivery fee. I attempted to call the store Five times and kept getting disconnected because no one would answer the phone. This was the 552 W Layton Store. ORDER DETAILS #*******
Description
1 Medium (12") Hand Tossed Pizza w/ Italian Sausage, Pepperoni
1 Medium (12") Hand Tossed Pizza w/ Onions, Pepperoni
1 Domino's Marbled Cookie Brownie
1 St. Jude Donation

Date of experience: March 8, 2024
Washington
1 review
0 helpful votes
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Today we went to Domino's and ordered a thin crust pepperoni I think they forgot the cheese that was so crispy it almost cut my tongue & the price was ridiculous. I went on the app and tried to do the domino's $6.99 deal but it's not very user-friendly. The guy in the store told me maybe next time you can do it. I could've gotten a large pizza with everything on it for that $17. They charged me for a 12 inch one topping no cheese pizza. I will never go back …..

Date of experience: February 26, 2024
Ukraine
2 reviews
1 helpful vote
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Taste become much weaker
February 20, 2024

I have been a regular customer of Domino's Pizzeria for a long time and have always appreciated their high quality products and prompt delivery. However, I have to express my disappointment lately regarding the quality of the products.

It's very sad to say that the taste of the pizza that I loved so much has become much weaker compared to what it used to be. Recent orders I've made have left me dissatisfied: the dough seems flatter and tasteless, and the filling isn't as juicy and flavorful as before. This is disappointing, especially since fast delivery has been one of Domino's key selling points.

Date of experience: February 20, 2024
Canada
1 review
0 helpful votes
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Trash order dunnville
February 17, 2024

Garabge order under cooked dry depressed horible services mouthing guy off on counter fire this clown loser plz he been getting stupid for months

Date of experience: February 17, 2024
Illinois
1 review
0 helpful votes
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Really rude
February 15, 2024

Hung up on me. I don't suggest going here. Be careful when he asks for your address and you ask him to repeat what he said. Then he hung up.

Date of experience: February 15, 2024
Georgia
1 review
0 helpful votes
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I would like to say that it is sad that yah can't deliver pizza 15 minutes away from my house. SAD!

Date of experience: February 10, 2024
Oregon
1 review
0 helpful votes
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I had ordered a pizza...the order didn't go thru.this was for the big game... and then they sent me a coupon code to "fix things" two weeks later. The coupon code did not work! And the store said they could nothing about it. Dominos has the worst customer service on the planet.!

Date of experience: February 8, 2024
Virginia
1 review
0 helpful votes
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Unprofessional
January 31, 2024

Went in to a location on Merrimac Trl in Williamsburg Va. We ordered online a head of time get there they tell us 15 minutes ok. Know one could find our order. A hour or more later still no food. Finally we got our food. The cheese was not melted at all. It was like they warmed it up. The worst experience ever. And we got the $19.99 by the time we left there it was $30. Mo one could explain why. Other people coming out with the same deal and less money. I need a refund. I will blog this location until something is done in my favor. I will tell all my family and friends about this place. Can someone please contact me at *******@hotmail.com please thanks

Date of experience: January 31, 2024
Alabama
1 review
0 helpful votes
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💩 was nasty
January 30, 2024

Domino's you have fallen off since you open again here in ft payne I have never had such a nasty $#*! pizza! Did y'all bake it in SALT.

Date of experience: January 30, 2024
Illinois
1 review
0 helpful votes
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Pissed off
January 27, 2024

It has takin over 2 hours to receive my order. I have called and was on hold for 16.16 min and no one ever picked up. I will not be ordering from this Domino's again.

Date of experience: January 27, 2024
New York
1 review
0 helpful votes
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Dominoes NO MORE!
January 27, 2024

Ordered a lg. Pie with extra cheese. Brought it home.it was burned to a crisp! Called and said we'll make a new one. Picked up the new one. Less burned but the cheese on top was hard like crunchy something.
Unedible. Thought to bring it back, no totally disgusted.
No more Dominoes for me.

Date of experience: January 27, 2024
California
1 review
0 helpful votes
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Domino's pizza
January 25, 2024

Is this how your pizza made haven't been here in a while but don't remember it being like this...heard it's the new $#*! pizza 🤔🤔😁

+3
Date of experience: January 25, 2024
Washington
1 review
0 helpful votes
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…ordered the 2 for $6.99 ea yesterday (1/15/24). I hadn't ordered pizza in years, and was stunned by the overall lack of quality. I ordered the hand-rolled pie, got something akin to newspaper-thin crust, meager sauce, very little toppings, and non-existent flavor…compared to chain-pizza from years ago, it was a dramatic disappointment and a complete waste of money…never again; I guess you get what you pay for (maybe?)…

Date of experience: January 16, 2024
Nebraska
1 review
0 helpful votes
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Unwanted EMails
January 13, 2024

I have "unsubscibed" numerous times and now getting twice as many.
Have to report this nonsense. Never doing business with them anymore.

Date of experience: January 13, 2024
California
1 review
0 helpful votes
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How the heck are you going to charge for delivery then tax? Nows it's free points every 2 order cheap!

Date of experience: January 6, 2024
Pennsylvania
1 review
0 helpful votes
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Getting better
January 6, 2024

Bridgeville pa store's pizza making abilities are getting better. Much better. I couldn't figure out why it never had the rolled crust when I ordered so I called and that was of no help then went online, they all show nice crust then asked friends for help. Get hand tossed not hand made...lol. Rating of 4.5

Date of experience: January 5, 2024
Texas
1 review
0 helpful votes
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On line ordering
January 1, 2024

I placed a $93 dollar on line pizza order for my disbled daughter and her family.

The order was paid for by credit card. The order was confirmed via a email receipt.

The driver delivered the order. The driver requested my daughter pay for the order. She called me. I texted a copy of the order showing pizza paid for at time of order. My daughter showed paid receipt to driver. Driver said he had to call his manager. After 35 minutes and multiple phone calls Eagan Minnesota Dominoes picked up the phone and driver was told to return with pizza. Driver argued with his manager saying they have a paid receipt and no order goes out over $50 without being paid for first.

When I was told the driver did not leave the pizza, I made seven phone calls to store. No answer!

I called corporate Dominoes and got a robot to text me back. It was new years day.

Dominoes is horrible!

Date of experience: January 1, 2024
Utah
2 reviews
0 helpful votes
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Hawaiian pizza flat.
December 28, 2023

I order a Honolulu Hawaiian pizza on the 26 th of Dec and delivered 50 mins later the pizza was warm not hot, and the flavor was weird. Almost like a flavorless bread and the dough was super thin. I love Hawaiian pizza and Domino's but this pizza was just not quality. I am not sure if I will order again online order

Date of experience: December 28, 2023
New York
1 review
0 helpful votes
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Hi, It was a very bad experience on the Christmas Eve at 943 1st Ave. NY *******, After ordering our 2 large pizza and 1 small with large Coca-Cola and a small sprite at 10:57 pm and the price was $65.37 And we received our food with drinks at 11:17pm. Everything was nice and fine. But while asked for CUP/Glass the staff said we don't have any Cup/glass. We requested once again and two of were very rude with me and said we can't provide any glasses or cups, please leave the store and shouted with me. Without the Cup how could we drink? We told them we need to talk with supervisor or manager. The man said he is the supervisor and told us to go and do whatever you want. This is not acceptable from a your long established store. We were disappointed about the behaviour and my 9 years son was with me. He was scared and crying for his pizza. Due to my kids I took the order and leave the place. My question was if you don't have any cups then we why you took our orders with drinks? Why not you told earlier that you don't have anymore cups and plates also.

Date of experience: December 25, 2023