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How would you rate Domino's Pizza?
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Oklahoma
1 review
0 helpful votes
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No taste PIZZA.
September 19, 2023

There was barely any sauce, the dough tasted like eating cardboard and the cheese had no taste. Worst pizza ever. Customers service was excellent, they were very nice but the pizza was very bad. Wonder if they tasted the pizzas they make.

Date of experience: September 19, 2023
Utah
2 reviews
0 helpful votes
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Hawaiian pizza flat.
December 28, 2023

I order a Honolulu Hawaiian pizza on the 26 th of Dec and delivered 50 mins later the pizza was warm not hot, and the flavor was weird. Almost like a flavorless bread and the dough was super thin. I love Hawaiian pizza and Domino's but this pizza was just not quality. I am not sure if I will order again online order

Date of experience: December 28, 2023
Virginia
1 review
0 helpful votes
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Quality downgrade
February 20, 2022

I recently ordered domino's pizza and was so disappointed, ordered the new York style pizza the crust was so thin you couldn't pick up a slice with out your fingers going through the crust, the sausage was more like consistency of a meat ball and tasted like it. Definitely not the domino's pizza I was familiar with, sorry to say I will not be ordering domino's pizza again, unfortunately it is the closest pizza place closest to me but I will travel or make my own

Date of experience: February 20, 2022
Pennsylvania
1 review
1 helpful vote
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Food is disgusting
August 4, 2022

We ordered from Domino's on7/30/2022. We ordered 4 cheesesteaks & a med pizza. The cheesesteaks were disgusting to say the least. There was very little meat & the cheese was burnt. We contacted corporate office about this problem & haven't heard background them. Needless to say, we won't be spending our hard earned money at Domino's again.

Date of experience: August 4, 2022
Hawaii
1 review
1 helpful vote
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I ordered on line and the manager said to void our order and she wanted to charge us again after I paid online. The person who voided my order and wanted to charge me again after I paid should be let go from that position or even from the job because who knows who else she did that to. On top of that she had her boyfriend at the job looking like he wanted to fight.

Date of experience: June 22, 2022
South Carolina
1 review
1 helpful vote
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Called the store in Lexington SC at 6:30 and ordered a pizza. It was removed from the oven at 6:53. Told we wud receive by 6:20. We received at 6:45 and it was cold! Have left a good review b4, but this is the 4th (and last) chance... good-bye Domino's!

Date of experience: June 25, 2021
Pennsylvania
1 review
1 helpful vote
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Corona
April 11, 2020

I love the pizza from the Domino's close to me. All of their food has superior quality, much better than most. Recently, due to the Corona epidemic, I was not able to pick up my pizza ordered online. I went to pick up my pizza and there was a note on the door asking customers to stand 6 feet away from the door (lobby was closed) and call the store for an employee to bring the pizza out, set it on top of a garbage can and return back to the store before the customer can pick up their pizza off of a garbage can. This was disturbing. I was unable to pick up my pizza because I do not have a phone to call the store while standing 6 feet away from the front door to let the employees know I was there to pick up an order placed online.

Date of experience: April 11, 2020
Utah
1 review
0 helpful votes
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Bad Website design
January 2, 2021

I went on line and ordered 4 pizza for News Year's Day from my local Domino's Pizza store. I picked the store from their list, set the date and time to pick up the order and paid online. When I went to pick up the order, the store was closed for a remodel. The website did not notify me that the store was closed or to pick another store instead but took my order as if the pizzas would be ready on time. I had to scramble to get some pizzas from Little Cesars across the street since the family was waiting. Luckily Little Cesars was not too busy and made the pizzas I needed in about 12 minutes and for less money. I won't be going back to Domino's Pizza.

Date of experience: January 2, 2021
Utah
1 review
0 helpful votes
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I never have cockroaches but then i ordered from dominoes in Hurricane, Utah and suddenly i have roaches, baby ones. So i got the pizza box out of the fridge and found a nest in the corrugated box.

I will never order from dominoes ever again... so gross

Date of experience: July 23, 2022
Canada
1 review
2 helpful votes
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Worst pizza ever
May 31, 2019

Awful, no cheese, need a microscope to see toppings, thin crust was wafer thin and burnt. What a waste of money... just shocking to me that a business could sell this kind of garbage and stay in business. My first time eating dominos and also my last.

Date of experience: May 31, 2019
Missouri
1 review
1 helpful vote
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WOW
July 18, 2022

Management was rude and wouldn't listen to what I had to say and kept changing what I said. Pizza not good, soggy wings, and very little cheese with sauce that didn't taste good anyway. Food was bad, but wasn't before! Didn't want to hear it. Pacific, MO

Date of experience: July 18, 2022
Netherlands
1 review
0 helpful votes
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We ordered pizza to be delivered at 19:15 but it was only delivered at 19:45. It was also the wrong pizza. We ordered a vegan pizza and they gave us a pizza with cheese. We ordered extra spinach toppings but these were never delivered. I will never order there again.

Date of experience: September 23, 2022
New York
2 reviews
0 helpful votes
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Poor pizza
June 27, 2023

I ordered a large 5 vege pizza from Domino.
It was scantily dressed and looked like something u ordered from amateurs.
From Lefferts Blvd, South Richmond Hill, New York.
I will have to stop ordering pizza from domino's.
Its a ridiculous.

Date of experience: June 27, 2023
Utah
1 review
0 helpful votes
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Same as above. Your company is too much trouble to order from and it is not worth it. 1 hour and I still can't get through and I try to order online too much trouble with your application I'll go to Pizza Hut. And you never give me the credits I should be having a free pizza but you don't record properly I don't get the points that I deserve to get for the pizza and you're high prices

Date of experience: September 28, 2023
Texas
1 review
0 helpful votes
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Outstanding!
May 14, 2023

Dominos at Nell Jean Square in Beckley WV has surpassed any pizza delivery that we've had in ages. Pizza came in on time and the pizzas are delicious. They didn't skimp on the toppings and the man that answered the phone was very patient and helpful. 5 out of 5 stars.

Date of experience: May 12, 2023
Texas
1 review
2 helpful votes
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Chicken wings
August 6, 2023

Order a 16 piece garlic, Parmesan wings from Domino's Pizza in Nederland Texas. When I got the wings I opened them up and the sauce was drizzled on the wings. They were not fully covered like they usually are called the the store and asked asked for to talk to a manager and she offered to send me out another set. I told her I was like I rather just have eight piece, barbecue wings and was soon as I got them they were just drizzled on, I am not very happy with the food at dominoes plus the chicken was soggy and nasty

Date of experience: August 6, 2023
Maryland
2 reviews
0 helpful votes
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We purchased a Large Veggie Pizza from the Mt. Airy, MD store last week at about 7pm. Here we are still talking about it this week, imagine that. It was hot, it was great tasting, with a superb tasting sauce and veggies. The spices were not over done and the crust was done just right. It made our night and we just wanted to THANK all who participated in it's making.

Date of experience: August 19, 2020
Nevada
1 review
0 helpful votes
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POA
April 22, 2022

This store is aPOS. They took more than 2 hours to get my order to me and it was missing a pizza. Now it's going to take all weekend to get my money back and my kids didn't even get the pizza they wanted. Stay away from this hell hole of a restaurant.

Date of experience: April 22, 2022
Washington
1 review
0 helpful votes
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Unprofessional
January 31, 2024

Went in to a location on Merrimac Trl in Williamsburg Va. We ordered online a head of time get there they tell us 15 minutes ok. Know one could find our order. A hour or more later still no food. Finally we got our food. The cheese was not melted at all. It was like they warmed it up. The worst experience ever. And we got the $19.99 by the time we left there it was $30. Mo one could explain why. Other people coming out with the same deal and less money. I need a refund. I will blog this location until something is done in my favor. I will tell all my family and friends about this place. Can someone please contact me at *******@hotmail.com please thanks

Date of experience: January 31, 2024
Missouri
1 review
0 helpful votes
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The 2 for $5.99 specials
September 11, 2022

We ordered 2 of the 2/$5.99 chicken wings
& salad several days ago. Were astounded
At how delicious the wings were & crispy &
Soft on the inside! Then upon opening the salad…haveNever seen this unique display
For the salads. Lettuce on bottom & condiments in a separate tray on top that is
Removed & each person puts what they desire
On salad! Dressings in separate containers.
All in all a 10 rating in taste & presentations!

Date of experience: September 10, 2022

Overview

Domino's Pizza has a rating of 1.6 stars from 424 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Domino's Pizza most frequently mention customer service, thin crust and delivery driver. Domino's Pizza ranks 169th among Food Delivery sites.

service
168
value
155
shipping
94
returns
87
quality
148
+123