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How would you rate Domino's Pizza?
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Texas
1 review
0 helpful votes
Follow Abby S.
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The driver that brought me my food was not able to walk straight and was walking on my lawn, and when he was leaving he drove on my lawn. And when i was given my food, i got a soda that was already opened and there was a sip taken from it.

Date of experience: August 25, 2024
Armenia
31 reviews
5 helpful votes
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Domino's delivery service offers the convenience of enjoying pizza and other menu items from the comfort of your home. On the positive side, Domino's provides fast and reliable delivery, often delivering orders ahead of schedule. Additionally, their delivery tracking feature allows customers to monitor their orders' progress in real-time. However, there are areas for improvement. The quality of the food upon delivery can be inconsistent, with some orders arriving cold or not meeting the same standards as in-store purchases. Furthermore, customer service responsiveness can vary, with some representatives providing helpful assistance while others offer less-than-satisfactory support. Overall, while Domino's offers convenience, enhancements in food quality and customer service would further enhance the delivery experience.

Date of experience: April 30, 2024
Kentucky
1 review
0 helpful votes
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The people of New York have nothing to worry about, Dominos won't be taking any of your business. Worst pizza I ever tried to eat, half a piece was all could choke down. They need to go back to old recipe of 30 years ago when their pizza was actually good

Date of experience: May 19, 2024
Illinois
1 review
0 helpful votes
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Today we went to Domino's and ordered a thin crust pepperoni I think they forgot the cheese that was so crispy it almost cut my tongue & the price was ridiculous. I went on the app and tried to do the domino's $6.99 deal but it's not very user-friendly. The guy in the store told me maybe next time you can do it. I could've gotten a large pizza with everything on it for that $17. They charged me for a 12 inch one topping no cheese pizza. I will never go back …..

Date of experience: February 26, 2024
Idaho
1 review
0 helpful votes
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The gal who checked me out tonight said nothing to me so I said, "what, no hello?" She just stared me, didn't thank me or anything. I know I don't know her. What a crummy employee. She works at the Caldwell Idaho store on Cleveland Blvd.

Date of experience: March 18, 2024
North Carolina
1 review
0 helpful votes
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Snarky Delivery person
March 29, 2024

The man who delivered my pizza. He was so snarky, and was poised to write in my tip because it wasn't in the receipt. So pushy and unfriendly.
He left me confused and insulted. I'll never order from them again. I don't want some stranger making me feel bad.

Date of experience: March 29, 2024
Wisconsin
1 review
0 helpful votes
Follow Isabel R.
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We ordered our pizzas and when the drivers stated he was not allowed to carry cash to give back. He stated he did not have change to give back on a 29.00 order w/delivery tip of 3.00 from the 40.00 we were trying to give him. His excuse was that Dominoes does not allow him to have change because all dominoes delivery drivers were being shot and killed. So I sent the food back because I refuse to give an 11.00 tip for a 29.00 order with already a 4.99 delivery fee. I attempted to call the store Five times and kept getting disconnected because no one would answer the phone. This was the 552 W Layton Store. ORDER DETAILS #*******
Description
1 Medium (12") Hand Tossed Pizza w/ Italian Sausage, Pepperoni
1 Medium (12") Hand Tossed Pizza w/ Onions, Pepperoni
1 Domino's Marbled Cookie Brownie
1 St. Jude Donation

Date of experience: March 8, 2024
California
1 review
0 helpful votes
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Tasteless
March 27, 2023

I got a Domino's pizza and it was tasteless very poor quality, little Caesar's has more toppings for less price.
Will not buy again. Because the system requires it I give one start but don't count with it; I'm giving you 5 black starts.

Date of experience: March 27, 2023
Arizona
3 reviews
6 helpful votes
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Thin crust hand tossed+ light meat
October 2, 2022

I ordered medium hand tossed 2 topping pizza, Philly Steak, light onions. Heather prepared me this nonsense. Crust is almost thin crust, have slices with no meat at all. Heather 3202 E. Indian School Rd. Phoenix Arizona

Date of experience: October 2, 2022
New Mexico
1 review
1 helpful vote
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Called in for carry out and got an estimated time to pick up. Arrived 5 minutes early. Pizza was already done. Both of them. Took home and dug in about 15 min later. Luke warm. Dry. Not fresh tasting. Would have been better off going to grocery store across street and buying a boxed take and bake and saved more than half the cost. My wife felt the same about hers.

Date of experience: November 21, 2020

Overview

Domino's Pizza has a rating of 1.6 stars from 411 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Domino's Pizza most frequently mention customer service, thin crust and delivery driver. Domino's Pizza ranks 169th among Food Delivery sites.

service
168
value
155
shipping
94
returns
87
quality
148
+123