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How would you rate Domino's Pizza?
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New York
1 review
0 helpful votes
Follow Tyrek S.
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Gave me wrong pizza failed to listen impatient board said food was ready food was not ready waited another 10 minutes I'm total waited 40 minutes for the wrong pizza. Because we asked where's the pizza they rushed and handed me the wrong one lack of professionalism speed customer care common sense and respect. One thing to do is at least get the order right

Date of experience: July 22, 2023
Sweden
2 reviews
3 helpful votes
Follow Suzi A.
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Bad quality
March 24, 2021

Food quality is not up to the mark and price is always high if it is compared to quality. Delayed food delivery is also one of the major issues which I have faced twice. Hope they improve these two things in near future.

Date of experience: March 24, 2021
New York
114 reviews
844 helpful votes
Follow Frank C.
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I have to admit, I was VERY skeptical of trying the "new" Domino's pizza. I always knew it as AWFUL, the bottom of the barrel.

BUT~Finally gave in and ordered a pie. WOW it was definitely improved (of course, anything would be an improvement over that cardboard nastiness they always peddled). The crust was excellent and the sauce actually pretty tasty. I cranked out the 2 medium for $5,99 each deal, one pepperoni and one plain cheese. Not bad at all. I suggest you give this new 'recipe' a try if you haven't yet. The website order went through without a hitch, and it arrived pretty much on time and not cold or anything. Check it out.

PS~They have some coupons or deals on the website that you can check out before you order, although this current promotion seems to be the best deal by far. Oh... be sure to tip the driver well if you intend to order in the future and get quicker service.

Date of experience: May 17, 2010
Washington
1 review
0 helpful votes
Follow G W D.
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Worse pizzas I've ever had wings or nasty service is poor and they do not give you a proper receipt your receipt doesn't state their address nor the items you bought just a total price so how do you prove the items you bought from them I bought four items and do not know the price of each

Date of experience: August 5, 2023
Pennsylvania
2 reviews
1 helpful vote
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Disappointed
September 5, 2023

I have never been as disappointed as I was tonight I ordered a small supreme and mild wings - I got a cheese pizza (which I hate) and no sauce on my wings. None zilch I was so upset there was no call for this. Oh and they sent blue cheese instead of ranch

Date of experience: September 5, 2023
Maine
4 reviews
16 helpful votes
Follow Barbara H.
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I had enough points to redeem my 'free' pizza so I did. When delivery guy arrived no free pizza. He knew nothing about it and he nor the management where I ordered the pizza had any clue or were any help. Emailed Dominos and, even bought they acknowledged my complaint they have yet to resolve the issue and this happened 5 days ago. They make you jump through hoops to contact them and then don't help you anyway. Done with Domino's. What a joke.

Date of experience: March 3, 2017
Colorado
1 review
0 helpful votes
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Pissy Company
October 19, 2023

I had a mess so one guy on the phone said he would give me 20 reward points. I got an e-mail with a 60 point redemption and when I go to my account it show 20 points and I can't use the 60 ever. I called corporate and you can't talk to a human so I'm as they say *&^#@!. Piss on Domino's!

Date of experience: October 19, 2023
Michigan
1 review
1 helpful vote
Follow Tracey S.
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They charged my bank 4 times. When I called they blamed it on my bank, it was their app. Be careful ordering online. Their CS person told me it was my banks fault and it would take 3-5 business days to get my $75 back. They got their money for the original order though. Nothing from them but a screw you, not even a coupon for the inconvenience they caused me. I will never order from them again. Hungry Howies is better anyways.

Date of experience: December 8, 2019
Oregon
1 review
0 helpful votes
Follow william G.
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I had ordered a pizza...the order didn't go thru.this was for the big game... and then they sent me a coupon code to "fix things" two weeks later. The coupon code did not work! And the store said they could nothing about it. Dominos has the worst customer service on the planet.!

Date of experience: February 8, 2024
Canada
1 review
0 helpful votes
Follow George L.
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The restaurant was vacant of employees, stood at the counter for minutes while loud club music was playing, very unprofessional and uncomfortable to certain crowds. This store in brantford. On colborne st w., needs to get control of its rules and regulations. Even the drivers are very ignorant and almighty.

Date of experience: August 9, 2023

Overview

Domino's Pizza has a rating of 1.6 stars from 411 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Domino's Pizza most frequently mention customer service, thin crust and delivery driver. Domino's Pizza ranks 169th among Food Delivery sites.

service
168
value
155
shipping
94
returns
87
quality
148
+123