• DoorCorner

DoorCorner

Is this your business?
Write a Review

Overview

DoorCorner has a rating of 2.9 stars from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. DoorCorner ranks 14th among Doors & Windows sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    3
  • Quality
    4
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
0
See all photos
How would you rate DoorCorner?
Top Positive Review

“Outstanding Company, Great Customer Service”

Mark S.
2/3/17

I found just what I was looking for on your website. The price was half of what it was at the big box stores. Delivery was fast. I would buy from this site again. I had a problem selecting the types of cabinet knobs that I needed, and the customer service was incredibly fast and helpful! Thank you doorcorner.com!

Top Critical Review

“Horrible customer service and business practices”

Heather R.
1/27/19

I ordered an item and it was supposed to be delivered in 3-5 days. 10 days go by and no item. I messaged them twice before I received a response and then I got a snotty response with the link for my tracking number for the item. When you go into the link it says it had been delivered 3 days ago. So I messaged again and included a screenshot of the tracking stating it was delivered. I got a crappy response back with more excuses and telling me I could not receive a refund because it was still in transit. Horrible customer service and crappy business practices.

Reviews (13)

Rating

Timeframe

Other

Thumbnail of user karlm345
Arizona
1 review
0 helpful votes
  • Send Message
January 8th, 2024

The "saying you get what you pay" for is rarely wrong. I didn't have a problem with doorcorner, the product shipped promptly, and received promptly. The quality of the product is sub par. We bought the Cosmas brand, which I would not recommend. The finish is of poor quality. They were priced substantially less than Amerock, and there is a reason why. They are not near the quality. We got what we paid for. I would recommend staying away from Cosmas, spend a little more for Amerock or a similar with a proven quality reputation.

Products used:
Cosman 702-96SN

Service
Value
Shipping
Quality
Thumbnail of user marks444
RU
2 reviews
1 helpful vote
  • Send Message
February 3rd, 2017

I found just what I was looking for on your website. The price was half of what it was at the big box stores. Delivery was fast. I would buy from this site again. I had a problem selecting the types of cabinet knobs that I needed, and the customer service was incredibly fast and helpful! Thank you doorcorner.com!

Service
Value
Shipping
Returns
Quality
Thumbnail of user cynthiat119
New Jersey
1 review
0 helpful votes
  • Send Message
October 17th, 2018

The website is very informative with helpful hints and how to's. They carry a nice selection of products with various finishes. Pricing is about half of the big box stores and they didn't make up the difference with inflated shipping charges! The quality of products I received were great. I am extremely satisfied and will recommend DoorCorner to everyone!

Thumbnail of user heatherr204
Texas
1 review
4 helpful votes
  • Send Message
January 27th, 2019

I ordered an item and it was supposed to be delivered in 3-5 days. 10 days go by and no item. I messaged them twice before I received a response and then I got a snotty response with the link for my tracking number for the item. When you go into the link it says it had been delivered 3 days ago. So I messaged again and included a screenshot of the tracking stating it was delivered. I got a crappy response back with more excuses and telling me I could not receive a refund because it was still in transit. Horrible customer service and crappy business practices.

Thumbnail of user job508
Georgia
1 review
0 helpful votes
  • Send Message
July 14th, 2022

I purchased drawer pulls from this company, and after trying to install them it was clear they were defective. I tried to return them and was told because they were opened I could not. I was met with resistance by them, was told to try this and that, which still didn't remedy the problem because they weren't made correctly. I was accused of not trying. It was abundantly clear they do not stand behind their merchandise, and they will give you a colossal difficult time if you bought a defective product from them.

Thumbnail of user rp90
Tennessee
1 review
2 helpful votes
  • Send Message
February 3rd, 2017

I purchased from this site and they sent me the wrong items. However, they insisted I had ordered the wrong items. I returned the items per their instructions and didn't even as for a refund of the return shipping. Then ordered (again) the correctly sized items. They kept emailing me telling me the first order was my fault. And then they went in and actually cancelled my second order because they were angry. I didn't ask for or give permission for them to cancel the order. They did it without any approval from me. And all because they didn't like the fact that I said they had lost a customer. So they sent the wrong materials the first time, displayed abysmal customer service via email, then arbitrarily canceled my second order without permission.

Do not order from this site. It will be nothing but frustration, inaccuracy, and dreadful customer service - and this is from one of the owners.

Thumbnail of user da16182
North Carolina
11 reviews
6 helpful votes
  • Send Message
June 21st, 2015

Wow. Needed to upgrade my brass knobs on doors and my hinges, this site was easy to find what I wanted and it was here in a couple days. Customer service solved a problem within minutes ON A SUNDAY. I could not be more happy with my order, this website and the quality - and the price is WAY below big box stores!

Thumbnail of user cindid3
California
1 review
0 helpful votes
  • Send Message
November 6th, 2017

No way to contact this company to discuss a purchase or return. Have made numerous attempts via their emails and no replies. Only way to contact is email for questions and or return and need a RGA # to return via their online submission request and no reply there either... Lost at what to do next as I've been very patient for two weeks and numerous attempts.

Thumbnail of user marjoriew5
Missouri
1 review
2 helpful votes
  • Send Message
September 14th, 2016

In cahoots with Walmart. Selling switch plate on Walmart site for $1.65 plus shipping. Neither door corners or Walmart will honor the posted price. Switch and bait with a $10.00 plate!

Thumbnail of user michaelj1782
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 1st, 2021

I bought two glass brass cabinet knobs. They're beautiful! Shipping was only a few days, and the experience was great! No complaints here

Products used:
Cabinet Knobs

Service
Value
Shipping
Returns
Quality
Thumbnail of user alexisv15
Michigan
1 review
2 helpful votes
  • Send Message
August 10th, 2016

Seller refused to process my order unless I left a more positive review of my experience on their site.

Thumbnail of user teresav31
Spain
1 review
0 helpful votes
  • Send Message
May 19th, 2018

Photos, product description, and measurements were very detailed and made my selection process very easy.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Specializing in Discount Home Hardware, including Door Knobs and Levers, Cabinet Knobs and Pulls, and much more!

How do I know I can trust these reviews about DoorCorner?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about DoorCorner?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business