• Dorm Co

Dorm Co

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Overview

Dorm Co has a rating of 3.9 stars from 395 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dorm Co most frequently mention good quality, fast delivery, and college student. Dorm Co ranks 9th among Furniture sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
81
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How would you rate Dorm Co?
Top Positive Review

“Cute dorm trunk”

Patricia J.
7/2/24

I bought a bubblegum pink dorm trunk for my granddaughter to take with her when she goes to college in the fall. She loves it! Big enough to hold lots of clothes and other items but not too big for a dorm room. Very well built—can use it as a seat!

Top Critical Review

“Damaged and missing parts delivered”

Melanie L.
8/20/20

First time to purchase from dormco. Ordered dolly for transport of dorm items. Delivered badly damaged and without the "legs" to hold transported items-only sent with the handle. I have pictures. Contacted listed customer service number but they will only talk to you if you want to purchase more items-will only email you if you have product issues. Received email that stated it will probably come in second shipment-why would they send a very small dolly in 2 shipments? It won't arrive in that shipment (already on its way supposedly) and I will probably never see a refund. Stay away! They don't care about their customers I promise you!

Reviews (395)

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Reviews that mention popular keywords

customer service (59) dorm room (48) return policy (11)
Thumbnail of user karenf538
Texas
1 review
0 helpful votes
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August 26th, 2019

Very easy to put together, fit great on the desk in the dorm. Great value for the price and quick delivery

Thumbnail of user richardk2361
Washington
1 review
0 helpful votes
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January 17th, 2023
Verified purchase

Place an order and never received shipping and tracking information but they charged my credit card. Never received my order, scammers

Tip for consumers:
Don't order from dormroom.com unless you are just donating money to them.

Products used:
Bedding

Service
Value
Shipping
Returns
Quality
Thumbnail of user asam37
South Carolina
1 review
0 helpful votes
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August 5th, 2020

I got the 100% percent bundle package and it is amazing filled with everything I need. Look no farther for what u need is right here!

Thumbnail of user melissad108
Rhode Island
1 review
1 helpful vote
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December 18th, 2017

Such fast delivery and a great selection to choose from! I love the shipping is very reasonable. I will be ordering from the DormCo site again.

Thumbnail of user jazmynw1
Michigan
1 review
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August 6th, 2019

I was expecting my purchase to come like in 2 weeks but it came super fast and I love it. It's going to make my college dorm bed so comfortable.

Thumbnail of user stevenh704
California
1 review
0 helpful votes
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March 8th, 2020

This has given my college daughter her privacy she has needed. We have looked for similar products and this is the best deal and product around.

Thumbnail of user stephaniel571
Alabama
1 review
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August 20th, 2020

This shelf worked perfect in my daughters dorm room. Great price and easy to assemble! Would definitely recommend!

Thumbnail of user taylorj100
Texas
1 review
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August 9th, 2020

Very happy with my purchase got here in ample time and it was exactly as it was stated on the website

Thumbnail of user marad7
Alabama
1 review
0 helpful votes
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January 12th, 2018

Two thumbs up! Loved the layout. They had the only product on the market that fit my needs. Thanks so much!

Thumbnail of user kimberlyg190
Texas
1 review
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August 27th, 2019

Poor quality. Broken board in assembly of the bookcase. Boards were not all the same color black and they were chalky.

Thumbnail of user robinl237
Arkansas
1 review
0 helpful votes
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July 15th, 2019

Exactly what we were looking for! Love the blanket we bought! It is so Soft and Cuddly! My niece loves it!

Thumbnail of user donam19
Texas
1 review
0 helpful votes
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May 13th, 2018

Dormco is a great online store for students headed off to college! Great gift ideas for any student graduating High School.

Thumbnail of user nicolek133
Georgia
1 review
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June 23rd, 2019

Just what was needed for my small office. The stand provided storage and bought the mini fridge up off the floor. Perfect color and size.

Thumbnail of user brandanz3
Connecticut
1 review
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August 18th, 2020

The box is great! It was exactly what I ordered. The only adjustment I would like is to please supply customers with a tracking number.

Thumbnail of user akhilr6
Virginia
1 review
0 helpful votes
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October 25th, 2019

I haven't satisfied with the product. It is too delicate and see a minor damages in it. Didn't get worth for what i paid for

Thumbnail of user liwanae
Alabama
2 reviews
0 helpful votes
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August 1st, 2019

Its beautiful! Looks better in person! Thanks... My daughter can't wait to show off her headboard to her college friends.

Thumbnail of user crystalt122
Ohio
1 review
1 helpful vote
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July 11th, 2020

Everything was made with quality and shipped fast. The storage boxes are bigger in person. The sheets are really soft.

Thumbnail of user rachelr70
North Carolina
1 review
0 helpful votes
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April 24th, 2017

The items I ordered arrived at my home faster than I expected. And great quality! Dorm I had been a lifesaver as I prepare my daughter for college.

Thumbnail of user jayetteb
New York
1 review
0 helpful votes
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November 29th, 2017

The items are great, but I expected them to be packaged a gifts set like they were advertised. I did not realize I had to package them myself.

Thumbnail of user dannellep
Georgia
1 review
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August 26th, 2019

The photo didn't depict bedazzled jewels or piping the shipment came in 7 days. Ordered on aug 13 -paid for 2-5 day delivery and received on aug 19

Thumbnail of user dawnm367
California
1 review
1 helpful vote
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August 27th, 2019

On Sunday, August 18, I ordered a lounging pillow for my son's dorm room from Dormco.
I paid for Fast Pass shipping which guarantees the item will arrive in 2-5 business days, with day 1 being the date the order is placed. Based on their guarantee, the pillow should have arrived no later than Friday, the fifth business day after my order, which was perfect as we delivered my son's stuff to college on Saturday, August 24. Mid week I learned through package tracking that my item would not arrive until Monday, August 26. I contacted Dormco immediately. I was told they did not address customer complaints or issues over the phone, only by email. I immediately sent an email explaining my situation. The representative who finally responded to my email was dismissive and told me they considered Monday, August 26, to be the fifth business day. When I pointed out that was not correct based on their own statements on their website, they refused to budge. Dormco then offered to reroute the package for an additional charge to me of $37, an amount that significantly exceeded the amount I originally paid for the package. I am not interested in paying nearly $70 for a pillow for my son's dorm room. The package should have been rerouted at Dormco's cost, not mine, as they did not comply with their shipping guarantee. Now they are telling me my only recourse is to return the pillow, which is now useless to me as we already delivered our son to college and won't be seeing him again for a while, as long as I pay the shipping to return it to Dormco. So the only option they give me is for me to pay nearly $20 in shipping costs to end up with no pillow for my son when they failed to comply with the shipping guarantee I paid for. I am very disappointed and will not do business with this company again.

Thumbnail of user trevorj31
Texas
1 review
0 helpful votes
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May 15th, 2018

I need to know how to return my order. There was no packing slip and the items were not exactly what I thought they were and will not work for me.

Thumbnail of user mb418
New York
1 review
0 helpful votes
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October 7th, 2019

There are pieces missing that are needed to use the headboard- I would like to return this item - Please advise how to do so

Thumbnail of user pennys45
Georgia
1 review
0 helpful votes
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March 25th, 2018

Great products and great prices! Fast shipping too. Very pleased. I will be ordering again and again. Thanks for offering all tha you do!

Thumbnail of user laurar846
Alabama
1 review
0 helpful votes
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December 27th, 2019

She had been wanting a chair for her room for a long time and I found this and it did not disappoint. Fast delivery.

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DormCo has the cheapest and largest selection of college dorm essentials and stuff you need for campus life.

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Jeff G.

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