• Dorm Co

Dorm Co

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Overview

Dorm Co has a rating of 3.9 stars from 395 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dorm Co most frequently mention good quality, fast delivery, and college student. Dorm Co ranks 9th among Furniture sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
81
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How would you rate Dorm Co?
Top Positive Review

“Cute dorm trunk”

Patricia J.
7/2/24

I bought a bubblegum pink dorm trunk for my granddaughter to take with her when she goes to college in the fall. She loves it! Big enough to hold lots of clothes and other items but not too big for a dorm room. Very well built—can use it as a seat!

Top Critical Review

“Damaged and missing parts delivered”

Melanie L.
8/20/20

First time to purchase from dormco. Ordered dolly for transport of dorm items. Delivered badly damaged and without the "legs" to hold transported items-only sent with the handle. I have pictures. Contacted listed customer service number but they will only talk to you if you want to purchase more items-will only email you if you have product issues. Received email that stated it will probably come in second shipment-why would they send a very small dolly in 2 shipments? It won't arrive in that shipment (already on its way supposedly) and I will probably never see a refund. Stay away! They don't care about their customers I promise you!

Reviews (395)

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Reviews that mention popular keywords

customer service (59) dorm room (48) return policy (11)
Thumbnail of user mandab5
Ohio
2 reviews
0 helpful votes
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August 26th, 2019

It came in really fast and is perfect for my dorm. It's very helpful with organization while keeping my dorm room very cute

Thumbnail of user christenas2
South Dakota
1 review
0 helpful votes
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July 18th, 2019

Have ordered items for my college kids and have always been pleased with the price and quality. Lots of items to choose from.

Thumbnail of user lisah577
California
1 review
2 helpful votes
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July 11th, 2018

My large order was missing a small $5 item and the company refused to ship a replacement item or give me a credit

Thumbnail of user samanthab366
Florida
1 review
0 helpful votes
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April 4th, 2020

Shipping was quick and I'm very happy with the quality of the fabric and ties. Cant wait to see them in the room.

Thumbnail of user lerkxuec
Wisconsin
1 review
1 helpful vote
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December 5th, 2017

It's nice, it reach earlier that I expected. Will recommend to buy it again from this website again.

Thumbnail of user dd221
Nevada
3 reviews
1 helpful vote
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December 3rd, 2017

I received my order in amazing time plus for the price I cant go wrong! I will definitely order from Dormco again!

Thumbnail of user bethr33
New York
2 reviews
7 helpful votes
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July 30th, 2016

I shopped at DormCo one time and never again! They do not stand behind the products they sell, and they care more about their ridged policies than customer satisfaction. There are so many wonderful online companies to shop with these days that will do what it takes to make their customers happy, and returning. DormCo is NOT one of them, and I would recommend you to shop elsewhere.

In a nutshell, I ordered a trunk from them (among a large order of many other things) for my daughter's first time in a dorm room. It all arrived well packaged and without damage to the shipping box. However, the trunk was damaged because it was of such poor quality, and not as described on their website! Their website described it as a trunk that could be used to lock up valuables, but the "locking" hardware (if you could call it that) was broken off and very cheaply made. Even if it had arrived intact it would not take much to break it off. Part of the wood the trunk is made of was also broken off.

DormCo has refused to pay for the return shipping on the damaged trunk unless I agree to have them ship me another one of the exact same poor quality item. They wouldn't even let me pay the difference for a more expensive trunk in exchange instead, unless I also paid for the return shipping of the damaged, (not as described on their website) item. Furthermore, they lead me to believe that they would accommodate my request to upgrade my purchase and supply the return shipping label for the damaged item, not once, but three times! After several emails and phones calls to resolve this, they ultimately went back on their word! They claimed I misunderstood, but I'm no idiot, and I promise you I didn't misunderstand. They blatantly mislead and lied to me. It's unacceptable, fraudulent, and very shameful for a company that talks about the fun of dorm room shopping on their website.

Thumbnail of user lindaw738
Ohio
1 review
0 helpful votes
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November 27th, 2019

Easy to shop and fast shipping - great items for the college student and at good prices. Would recommend to any student.

Thumbnail of user anabelad
Kentucky
1 review
0 helpful votes
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August 10th, 2020

We were looking for a comfy chair with enough room for our daughter and a fur baby and this chair is perfect. My daughter absolutely loves it.

Thumbnail of user lindal291
Pennsylvania
1 review
0 helpful votes
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November 20th, 2017

Just what I ordered. Quality is good. Service and delivery were prompt. I am satisfied with service.

Thumbnail of user donnas701
Virginia
1 review
0 helpful votes
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August 23rd, 2019

It doesn't fit very well. The elastic is pulling very taut to get it to fit, so I expect they will tear off soon.

Thumbnail of user kevab3
Kentucky
1 review
0 helpful votes
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July 29th, 2020

Just was I looking for my daughter's dorm room. Shipping was very very fast! Headboard just as pictured. Love it!

Thumbnail of user anesiaw
New York
1 review
0 helpful votes
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March 11th, 2018

If the quality and durability of the product is as good and efficient as the order process, I will definitely use and refer this company again!

Thumbnail of user sylviaj137
Missouri
1 review
0 helpful votes
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May 2nd, 2021

LOVED the trunk, it was big and sturdy so I have lots of faith that it will hold my stuff! I'm so excited to us it!

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Thumbnail of user jaceya4
Iowa
1 review
0 helpful votes
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August 30th, 2021

Description said that product was a comforter but was actually a duvet cover. Very disappointed because I was looking forward to this product.

Thumbnail of user judyb111
North Carolina
1 review
0 helpful votes
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January 6th, 2018

First time ordering form DormCo and was impressed with the website when reviewing and ordering. The items arrived quickly and efficiently. Thank you!

Thumbnail of user amyg260
Maryland
1 review
3 helpful votes
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October 5th, 2018

They refuse to take returns, don't be fooled. Dormco is quick to send but absolutely rigid and refuse to exchange or accept returns.

Thumbnail of user melanieg177
Illinois
1 review
0 helpful votes
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August 17th, 2020

I was skeptical at first but I put in my other anyway. I was thrilled at the outcome! The package came on time and had everything I wanted.

Thumbnail of user kellys787
Missouri
1 review
0 helpful votes
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July 18th, 2020

Nice nightstand for the price. It's nice that it came with a screwdriver for the college students that may not have any tools.

Thumbnail of user tafanesamekeyad
Illinois
2 reviews
0 helpful votes
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August 3rd, 2020

I had been shopping online looking for a "meal set" for dorm rooms. I stumbled upon DormCo and found what I was looking for quickly!

Thumbnail of user draken1
Pennsylvania
1 review
0 helpful votes
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April 7th, 2018

Very tough and durable trunk. I used it to storage my car stuff in my jeep trunk. I would highly recommend it!

Thumbnail of user kylies55
Texas
1 review
0 helpful votes
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August 2nd, 2020

Comforter is exactly what we wanted in the order. It is soft and comfy. Order arrived with in the 5-10 days promised.

Thumbnail of user emanis
Texas
1 review
0 helpful votes
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August 17th, 2020

It's amazing and I love how soft it is! Only problem is that it gets holes easily and it sheds very easily but other than that I love it!

Thumbnail of user janas75
Florida
2 reviews
4 helpful votes
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July 18th, 2019

These people (DormCo and BYourBed) are a nightmare to deal with and their stuff is cheap and toxic. I wonder if I'll ever get my money back.

Thumbnail of user dawnb292
Minnesota
2 reviews
0 helpful votes
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September 5th, 2019

It was beautiful and fit in the room nicely. It was ordered for the dorm room. It is very soft. The color what exactly what the description was.

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DormCo has the cheapest and largest selection of college dorm essentials and stuff you need for campus life.

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Jeff G.

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