• Dorm Co

Dorm Co

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Overview

Dorm Co has a rating of 3.9 stars from 395 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dorm Co most frequently mention good quality, fast delivery, and college student. Dorm Co ranks 9th among Furniture sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
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81
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How would you rate Dorm Co?
Top Positive Review

“Cute dorm trunk”

Patricia J.
7/2/24

I bought a bubblegum pink dorm trunk for my granddaughter to take with her when she goes to college in the fall. She loves it! Big enough to hold lots of clothes and other items but not too big for a dorm room. Very well built—can use it as a seat!

Top Critical Review

“Damaged and missing parts delivered”

Melanie L.
8/20/20

First time to purchase from dormco. Ordered dolly for transport of dorm items. Delivered badly damaged and without the "legs" to hold transported items-only sent with the handle. I have pictures. Contacted listed customer service number but they will only talk to you if you want to purchase more items-will only email you if you have product issues. Received email that stated it will probably come in second shipment-why would they send a very small dolly in 2 shipments? It won't arrive in that shipment (already on its way supposedly) and I will probably never see a refund. Stay away! They don't care about their customers I promise you!

Reviews (395)

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Reviews that mention popular keywords

customer service (59) dorm room (48) return policy (11)
Thumbnail of user fsum
Florida
1 review
0 helpful votes
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July 3rd, 2019

These are great blackout curtains and I love the suction cup system. I would have given 5 stars if they could be adjusted or at least come in more than one size. My sons dorm room windows are 60 inches long...

Thumbnail of user robinv31
California
2 reviews
21 helpful votes
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April 4th, 2018

Bought early for college fall of 2018, took it out and set it up just to make sure everything was there and to see how much useable wall space there would be from the top of the support bar to the bottom of the lower shelf (about 14 inches in order to leave enough space for books on lower shelf). My daughter was pleased with it, very sturdy, arrived in great condition, and shipping was faster than we expected. Not sure if it is a safety issue but would have given 5 stars if it were another 8 or so inches taller so you could add the back and side rails to the top shelf as well.

Thumbnail of user valerier67
Illinois
1 review
0 helpful votes
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May 7th, 2018

I am thrilled to find out about DormCo. Our Senior Celebration Committee has used this company to purchase many raffles for our Senior Celebration Event. It is one stop shopping to get everything you need for dorm living. The products are well made and affordable!

Thumbnail of user yunge
Washington
1 review
1 helpful vote
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December 21st, 2017

Y'all $#*!ing killed this $#*!. Excellent performance all around. Each and every person deserves a raise. The CEO of this company should be President of the United States. Dorm Co is on some extreme gang $#*!.

Thumbnail of user jenniferc960
Illinois
1 review
0 helpful votes
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August 27th, 2019

I received my package but when I opened it up, there was no instruction manual. Thankfully my 10 yr old and I are mechanical geniuses and together we figured out how to build it (with some backsteps to undo some things) in about an hour. Had I received a book, I would have knocked it out a lot quicker and maybe not screwed up the bench lid part. I fixed it but now there are unnecessary holes in it. Solid wood though, great little bench with shoe rack. Love it!

Thumbnail of user betsyo6
Ohio
4 reviews
21 helpful votes
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August 10th, 2019

My daughter wanted a white footlocker to take to college. I hesitated to purchase one for a variety of reason namely price, but Dorm Co. Offered a reasonably priced product. The product is much more sturdy than one we found at the local store or Amazon. The downside would be she wanted a flat, smooth surface so she put stickers all over. The surface is bumpy, but do not get me wrong still very attractive. She did put stickers all over, but unsure it will last. The trunk has a bit of a purplish undertone too. Overall, the product is amazing. Strong and Sturdy! Price Amazing! Arrived quickly too!

Thumbnail of user vanessag101
Vanessa G.
Illinois
1 review
0 helpful votes
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August 4th, 2019

All of my orders have been exactly what I ordered and delivered exactly when your company said they would come. Except for the fridge stand which I have not yet assembled all other products have so far seemed great quality.

Thumbnail of user annc351
Rhode Island
1 review
0 helpful votes
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September 17th, 2019

Purchased from my granddaughter who is on the top bunk in her dorm. She put it to use right away to hold her water bottle or small items within easy reach. She is thrilled with the purchase. A must have.

Thumbnail of user robyna8
Vermont
1 review
0 helpful votes
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April 4th, 2018

I ordered a gooseneck lamp. When it came, the base was covered in some sort of a corrosive and sticky substance (like rust maybe?) and it was extremely gross. This was clearly the company's fault, because it is not something that could have happened in transit. When you go to return something, the shipping cost is completely the customer's responsibility. EVEN if it is solely the company's mistake. I am never ordering from here again.

Thumbnail of user ds601
Ohio
1 review
0 helpful votes
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August 26th, 2019

I ordered 3 panels and they came quickly. They unfortunately were extremely wrinkled in the packaging and thus looked terrible when hung up on the junior lofted dorm bed. What college student wants to iron? So I had to take them back home and iron them to then hang them again. Now they look fantastic. "we tied them to a curtain rod that we hung under her bed so that she can slide the skirt.

Thumbnail of user dawnj36
Minnesota
2 reviews
1 helpful vote
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March 29th, 2018

My grandson was looking for a way to organize his desk, and we found it with this product. Ordering and shipping both went well. I didn't put it together, so I don't know if that was easy or hard, but it is up and functioning, and he is thrilled! Thanks!

Thumbnail of user wendim5
Missouri
2 reviews
0 helpful votes
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May 16th, 2018

I would definitely shop this site again! The site was very user friendly and offers a great variety of products. We were very pleased with the quality of the comforter and sheets and both are very soft and cozy as promised. Thank you for making our transition from home to dorm room easier!

Thumbnail of user traceyt48
Florida
1 review
3 helpful votes
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April 3rd, 2019

I ordered over $700 worth of stuff from this company. I did not get all of my purchases (2 items). Instead of them wither refunding my money or sending the placement, they stated that there warehouse said it was sent. This was not case. The items received were good for a college student.

Thumbnail of user alisab41
Georgia
1 review
1 helpful vote
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August 14th, 2019

After placing my order, I found our dormco no longer has a customer service line, only email. A terrible user experience. Via email, customer service has no idea where my package is and told me to just "wait and see". It looks like my daughter leaves for college without her items. Very disappointed.

Thumbnail of user staceyk31
Pennsylvania
1 review
0 helpful votes
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February 7th, 2018

Unit was as described and worked perfectly. I am using it to rest our toaster oven on top and our water cooler below. The shelf in the middle is used for extra racks and broiler pans. Looks and works great. Delivery was quick..

Thumbnail of user mickyw1
New Jersey
1 review
0 helpful votes
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September 14th, 2016

I got called by Dormco the day after I made the order to be informed that their website was incorrectly quoting the prices... and that I needed to pay 120 extra dollars to make it happen on time. Then, the boxes never arrived because of a UPS hiccup. I had to get the boxes myself from UPS distribution. Dormco would not offer any refund even though the delivery never happened.

Thumbnail of user melaniec242
Texas
1 review
9 helpful votes
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August 14th, 2020

I love this cart. We put the fridge and microwave on it right out of the van. Rolled right into the dorm like a dream. We did switch out the wheels for rubber ones because they're quieter. If you've ever rolled a plastic wheeled cart down a tile dorm hall you understand. It also puts the fridge and microwave at a more usable level.

Thumbnail of user michaelp310
New York
1 review
0 helpful votes
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May 20th, 2017

Never had a problem with this company, and I order from them every 4-6 months.
Plus, the shipping gets to me in 2-3 days with the under $3 shipping charge for the whole order. Couple of times I need to contact them they were quick to reply, and helpful. The basic clip on lights were 30% to 50% cheaper than anywhere else, and of good quality. It's why I keep going back to them.

Thumbnail of user aeriealh
North Carolina
1 review
1 helpful vote
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July 19th, 2018

I was so overwhelmed with what to buy my daughter for her freshman year dorm room. Fortunately, Dormco.com had everything she needed. I ordered the dorm room essentials bundle for a very reasonable price. I received my package an amazing five days later! Everything was beautifully packed, all of my items were there, all of the colors were correct, and most of all my daughter was happy. I have two more children to send off to college in the future, so I know where to go next time to get their dorm room essentials.

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Thumbnail of user sallyr43
Oregon
3 reviews
1 helpful vote
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July 13th, 2017

Regretting my purchase with Dormco. Selected their higher end products and I am really dissatisfied. The quality is low and colors not as shown and prices not so great when you see what you get. Spent almost $60 for the all cotton comforter. It is thin and looks gray instead of lavender, same with sheets, the aqua sheets look like green scrubs. Sheets are not great, but ok, colors not as shown. The rug is really cheap and super thin. Mattress pad really thin- paid extra for the all cotton. The drawstring on the laundry sack/ backpack is super thin and weak, won't close not hefty enough. The bag itself is ok. Overall not a good purchase at all. Feel really cheated. Spent over $350 for garbage I can't return. They have a really poor return policy and you have to pay all shipping costs. I do not recommend. Skip Dormco and go to Bed Bath and Beyond or Walmart.

Thumbnail of user kc188
Ohio
1 review
2 helpful votes
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August 27th, 2017

Don't order from this company! Wish I'd read this site before ordering. I was sent a damaged bookshelf, six out of eight pieces were chipped or split. I called and of course was told I could ship it back but I would have to pay the shipping which is ridiculous. My other option was to take pictures of the damaged pieces which I did. They shipped out six "New "pieces. They were damaged as well and did not match up with the pieces I had. Customer service representatives were not helpful. When I asked to speak to a manager I was told they were unavailable. Never will deal with this company again!

Thumbnail of user patriciah149
New Jersey
1 review
2 helpful votes
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June 16th, 2017

I bought six crates and only one arrived. When I called them I explained that only one side of the box that they shipped it in had been sealed the other side was wide open and all the crates but one were missing. I sent numerous pictures of the unsealed box--they said they would "investigate"--they did not get back to me so I called again. This time I was told that the warehouse manager is still out so they haven't investigated. So at this point I have paid for the crates--none are on their way and we are waiting for them to "investigate"-- look at the pictures--you messed up--fix the situation, don't have the customer getting more upset that they don't have their product!

Service
Shipping
Thumbnail of user venetiac3
California
3 reviews
0 helpful votes
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May 27th, 2021
Verified purchase

We've ordered several different Dormco products. One package, for a Suprima Extra-Height Mini-Shelf, was damaged by the shipper. Several parts were not usable. Dormco immediately sent out replacements for the damaged parts. We received exceptionally polite and helpful customer service. We will definitely order again!

Thumbnail of user lorrainec46
New York
1 review
1 helpful vote
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January 17th, 2018

Quick shipping and it is a wonderful topper, I sleep so well on it and no more aching back. Just wish it was cut a little wider, it is 2'' less that the width of my twin adjustable hospital bed. So only gave 4 stars.

Thumbnail of user karenc567
Texas
1 review
1 helpful vote
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September 19th, 2018

We purchased one of Dormco's shipping boxes and shipping label packages. I packed each box making sure everything was wrapped and secure. During shipping UPS damaged not 1 but multiple boxes of the 10 we shipped. Dormco insures each box for $99. So first lesson do not pack items of value together. We submitted a claim to Dormco for $307 with pictures of each item that was damaged. Dormco approved and accepted only $198 from UPS so we are forced to pay to replace the other items out of our pockets. Lesson learned we would have saved money just shipping everything ourselves and NOT using Dormco and UPS.

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DormCo has the cheapest and largest selection of college dorm essentials and stuff you need for campus life.

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Jeff G.

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