• Dorm Co

Dorm Co

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Overview

Dorm Co has a rating of 3.9 stars from 395 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dorm Co most frequently mention good quality, fast delivery, and college student. Dorm Co ranks 9th among Furniture sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
81
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How would you rate Dorm Co?
Top Positive Review

“Cute dorm trunk”

Patricia J.
7/2/24

I bought a bubblegum pink dorm trunk for my granddaughter to take with her when she goes to college in the fall. She loves it! Big enough to hold lots of clothes and other items but not too big for a dorm room. Very well built—can use it as a seat!

Top Critical Review

“Damaged and missing parts delivered”

Melanie L.
8/20/20

First time to purchase from dormco. Ordered dolly for transport of dorm items. Delivered badly damaged and without the "legs" to hold transported items-only sent with the handle. I have pictures. Contacted listed customer service number but they will only talk to you if you want to purchase more items-will only email you if you have product issues. Received email that stated it will probably come in second shipment-why would they send a very small dolly in 2 shipments? It won't arrive in that shipment (already on its way supposedly) and I will probably never see a refund. Stay away! They don't care about their customers I promise you!

Reviews (395)

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Reviews that mention popular keywords

customer service (59) dorm room (48) return policy (11)
Thumbnail of user lorieh22
Florida
1 review
0 helpful votes
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April 7th, 2020

Great service and products. Extremely fast shipping. Will be buying from again. They have all you need for your Classroom and home.

Thumbnail of user yvonner111
Yvonne R.
California
1 review
7 helpful votes
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April 4th, 2020

Loved this, so small compact, easy to use it was perfect! The little mug and measuring spoon was a bonus. Thank you!

Thumbnail of user meganb76
Oklahoma
1 review
2 helpful votes
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June 8th, 2017

They sent me a ripped comforter. It is made from cheap fabric and threading. I highly recommend buying from somewhere else.

Thumbnail of user reeceg13
Ohio
1 review
0 helpful votes
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August 13th, 2019

It was very good quality and arrived fast. I would 10/10 recommend. There are so many options at a good price.

Thumbnail of user cicelyg
Maryland
2 reviews
1 helpful vote
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February 21st, 2018

Perfect for my meditation area. Good size and easy to move on wheels. Gives privacy and opens up space nicely

Thumbnail of user tammyg123
Texas
1 review
0 helpful votes
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July 27th, 2019

Quality seems great. The color is off from online though. It has s lighter than the photo and more pinkish.

Thumbnail of user ashlynf2
Texas
1 review
0 helpful votes
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August 11th, 2019

So far, I'm impressed with this business. The colors are gorgeous & just what I wanted. I can't wait to move in & put them on my bed

Thumbnail of user marnir5
Florida
1 review
0 helpful votes
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September 30th, 2020

The pieces did not fit at all i spent so long trying to figure it out and now it looks awful because it is covered in duct tape.

Thumbnail of user toddw157
Texas
1 review
0 helpful votes
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July 25th, 2019

Amazon buyers beware, they will not refund the total amount paid. My daughter used her Graduation money to purchase the Over the Bed Shelving. When the packages showed up damaged, I had to work directly with Dorm Co (not Amazon) to get the damaged item returned. This was not simple, I had to supply pictures including a reason, several emails back and forth. I asked to have a new box sent to return the items, no response. After using bubble wrap and cardboard to fashion the box back together I shipped it off. Roughly 7 business days later I received a refund, less $30. For the last several weeks I have been emailing Dorm Co, with no success. All I get back is " it's their return policy". The product arrived damaged, I was not able to wait for replacement parts. Why would I pay $30 for a damaged product that I sent back. I contacted Dorm Co promptly, they did not explain in any of the pre shipping email conversations that I would not receive a full refund. I asked to speak with upper management, the answer was no.

Also not one of the items my daughter purchased had instructions. I had to request them. They sent via email, pdf. Please remember these items are for a dorm. Our young adults heading off to school to start their life need all the instruction they can get. Can you imagine the surprise for the parents on this stressful move in day, finding out there are no instructions?

I will not purchase another item from Dorm Co, I will not recommend them. With so many options out there, spend your money with a more reputable company that stands by their products 100%. Here is the list of employees that would not help me: Ruth, Taylor, Heather, Dawn and Magen.

I'm happy to answer any of your questions on the other items we purchased. If you would like to see the email chain, I'm happy to share it with you. I want to be clear, I did everything as professionally as possible. I hope this review helps aid you in your future College purchasing decisions.

Thumbnail of user elizabethm758
Maine
1 review
0 helpful votes
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July 30th, 2019

The laundry bag should have like at least a zipper I can close and the hamper is hard to keep closed because the top keeps slipping off.

Thumbnail of user norissah
New Jersey
1 review
0 helpful votes
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July 3rd, 2019

It came a little earlier than expected, which was great for me, and my sheets were in great condition

Thumbnail of user tamaram56
California
1 review
0 helpful votes
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May 11th, 2018

Everything was perfect and exceeded expectations. I will definitely be ordering more supplies for both dorm and home needs

Thumbnail of user carrieb156
Illinois
1 review
0 helpful votes
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September 5th, 2019

This is exactly what we were looking for to fit my son's dorm desk to give him extra room! Easy to assemble too!

Thumbnail of user tarac102
Virginia
1 review
0 helpful votes
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September 3rd, 2019

I love this site because I could get everything my child needed with a one stop shop. The costs were reasonable and the delivery was fast.

Thumbnail of user tamyl2
Tennessee
1 review
0 helpful votes
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November 28th, 2019

I used the changing room for a Holiday Event for my boutique-Sassy Grace Boutique! It was a huge success and very useful in increasing sales!

Thumbnail of user betsyt28
Tennessee
1 review
0 helpful votes
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July 22nd, 2019

Arrived faster than expected. Beautiful color and super soft. It's perfect in a dorm with a nautical/ocean theme.

Thumbnail of user dianej159
Tennessee
1 review
0 helpful votes
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December 13th, 2019

Your prompt delivery and concerned follow impresses me. I will definitely return to your website for future use.

Thumbnail of user sandraa228
Alabama
1 review
0 helpful votes
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July 21st, 2019

Great buy. This would be a great addition to any dorm room. It takes up little space and will be perfect when one needs to get out of his desk chair.

Thumbnail of user stepheno84
New York
1 review
0 helpful votes
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August 23rd, 2019

Great combination of bedding and accessories for my first year college student! Thank you for shipping it in a timely fashion too, it was fast!

Thumbnail of user tonyp216
Maryland
1 review
0 helpful votes
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August 13th, 2019

Great selection, great pricing, smooth service, quick delivery. I will be ordering again in the future to add additional items to my son's dorm room.

Thumbnail of user lisaa578
New York
1 review
0 helpful votes
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November 11th, 2019

Get the regular size though because the larger one is definitely large and heavy due to the boxing but other than that, I'm completely satisfied

Thumbnail of user vickiw107
Colorado
2 reviews
0 helpful votes
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August 20th, 2019

Love DormCo! Everything you need for your dorm! When time and saving money matter, shop DormCo. Easy!

Thumbnail of user vicm24
New York
1 review
0 helpful votes
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August 11th, 2019

Happy with our stapler, tape dispenser & pencil cup. Very pleased with the prompt delivery. Thank you.

Thumbnail of user eileena25
Pennsylvania
1 review
0 helpful votes
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August 19th, 2019

Nice product but very heavy. My daughters dorm room is on the 3rd floor and would be very hard to carry shelve box upstairs.

Thumbnail of user reneeg83
Tennessee
1 review
0 helpful votes
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July 5th, 2019

I compared prices of the pintuck comforter across many stores, Dormco had the best price. Shipping was fast as well. Great experience.

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DormCo has the cheapest and largest selection of college dorm essentials and stuff you need for campus life.

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Jeff G.

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