• Dorm Co

Dorm Co

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Overview

Dorm Co has a rating of 3.9 stars from 395 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dorm Co most frequently mention good quality, fast delivery, and college student. Dorm Co ranks 9th among Furniture sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
81
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How would you rate Dorm Co?
Top Positive Review

“Cute dorm trunk”

Patricia J.
7/2/24

I bought a bubblegum pink dorm trunk for my granddaughter to take with her when she goes to college in the fall. She loves it! Big enough to hold lots of clothes and other items but not too big for a dorm room. Very well built—can use it as a seat!

Top Critical Review

“Damaged and missing parts delivered”

Melanie L.
8/20/20

First time to purchase from dormco. Ordered dolly for transport of dorm items. Delivered badly damaged and without the "legs" to hold transported items-only sent with the handle. I have pictures. Contacted listed customer service number but they will only talk to you if you want to purchase more items-will only email you if you have product issues. Received email that stated it will probably come in second shipment-why would they send a very small dolly in 2 shipments? It won't arrive in that shipment (already on its way supposedly) and I will probably never see a refund. Stay away! They don't care about their customers I promise you!

Reviews (395)

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Reviews that mention popular keywords

customer service (59) dorm room (48) return policy (11)
Thumbnail of user anastasial6
Michigan
1 review
0 helpful votes
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December 27th, 2017

Ordered the Papasan Dorm Black Sofa for our teenage sons gaming room. Very pleased, he loves it. Its really constructed well and comfortable.

Thumbnail of user danat51
New York
1 review
0 helpful votes
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May 11th, 2018

We Love the the pale pink comforter! We wont be able to use the white Suprima Bed Risers until late August for college move in.

Thumbnail of user shannono37
New Jersey
1 review
0 helpful votes
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August 10th, 2019

I ordered (5) gray bedskirt panels (item DS-BSP-GG) only received (4). That would be my only negative with my order.

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Value
Shipping
Quality
Thumbnail of user chrisjennc
Louisiana
1 review
0 helpful votes
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November 13th, 2020

Bought a plush dorm chair (2nd one) smelled like POO and looked used and I have to pay to return it.

Thumbnail of user keeleye1
Arkansas
1 review
0 helpful votes
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August 20th, 2020

MY ORDER ARRIVED SOONER THAN ANTICIPATED AND WAS PERFECT FOR MY DAUGHTER'S FIRST DORM! GREAT QUALITY AS WELL.

Thumbnail of user jenniferb4539
Texas
1 review
0 helpful votes
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March 11th, 2023
Verified purchase

We are excited to set up her dorm. This was the perfect light gray she was looking for!

Thumbnail of user markm1256
New Jersey
1 review
0 helpful votes
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July 30th, 2019

Mini Shelf Supreme Wooden Shelves are really too loose and slide -- they should fit on a little tighter.

Thumbnail of user meganf517
Georgia
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

Delivery was speedy. We were just wishing the color was a deeper red instead of purple.

Thumbnail of user jenniferd1126
South Carolina
1 review
8 helpful votes
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August 11th, 2020

Excellent quality and so pretty and affordable! Very happy with our purchase! Thank you so much!

Thumbnail of user dw156
New York
1 review
2 helpful votes
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September 12th, 2018

While Dormco SEEMS to offer a great solution to all there is to buy before your kids head off to college, they will end up causing you nothing but stress and money. They DO NOT offer refunds on their merchandise unless you pay for the shipping back to them. This policy includes damaged merchandise, which I learned when I received a comforter with a big hole in it. They will not bend from their "refund policy" and will give you a canned response, repeatedly, to refer to their refund policy. That is their right to do so, however, policies are not iron clad and when a customer receives damaged merchandise it should not be their financial burden to return it. Not providing shipping labels also means it will take up a chunk of your time to make the return, as well. I am not the only customer to have experienced their non-existent customer service. On their own website, they only iist positive reviews, but if you look on Amazon or on the Better Business Bureau (ignore the letter grade... it is not authentic... the BBB site clearly states that they are not Accredited by the BBB), you will see others who have experienced the same/similar issues regarding their return policy. DORMIFY is a Dormco competitor (I have nothing to do with Dormify) and they offer return shipping labels, etc. Dormify understands that parents and students will often need to return merchandise once a room is set up. Much ends up not able to be used because it couldn't work in the space, etc. What Dormify and others understand is exactly what Dormco takes advantage of by not offering a reasonable return policy. While a company has the right to have any return policy they want, as a consumer you don't need to shop there. DORMIFY has a reasonable return policy with shipping labels sent to you. BED, BATH and BEYOND offers free shipping and free returns. TARGET as well as Many legitimate AMAZON merchants. DO yourself a huge favor and stay away from DORMCO.

Thumbnail of user grisf
Illinois
2 reviews
0 helpful votes
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March 13th, 2018

WAS A GREAT PURCHASE. IT ARRIVED SOON AS WE EXPECTED. AND THE QUALITY IS GREAT. STURDY AND MINT CONDITION.

Thumbnail of user michallem
Mississippi
1 review
0 helpful votes
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July 16th, 2023

Our headboard arrived without the legs. I emailed customer service and had the legs in just 3 days!

Thumbnail of user devynb1
Nevada
1 review
0 helpful votes
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September 5th, 2019

It was cool

My uncle got it for me i got a dope shelf and a room divider. Its pretty chill

Thumbnail of user francesm124
Texas
1 review
0 helpful votes
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August 14th, 2019

Was able to find what I needed and then a few things I didn't know I needed and as grace would have it DormCo had it all.

Thumbnail of user kimberlyj339
Texas
1 review
0 helpful votes
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August 18th, 2020

IT WAS EXACTLY WHAT I WAS LOOKING FOR. THE PRICE WAS GREAT AND IT WAS EASY TO USE. SHIPPING WAS FAST AS WELL.

Thumbnail of user claudiag422
Georgia
1 review
0 helpful votes
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February 6th, 2023
Verified purchase

Good but didn't like it and returned it. Have you received it back

Thumbnail of user emmap59
Ohio
1 review
0 helpful votes
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April 27th, 2018

Loved it very very very very very very much. Loved the color yellow as well...

Thumbnail of user christiand487
Massachusetts
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

I ordered 8 boxes that arrived on my campus quickly!

Thumbnail of user teniolaa
California
1 review
1 helpful vote
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April 27th, 2018

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From the business

DormCo has the cheapest and largest selection of college dorm essentials and stuff you need for campus life.

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Jeff G.

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