• Dorm Co

Dorm Co

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Overview

Dorm Co has a rating of 3.9 stars from 395 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dorm Co most frequently mention good quality, fast delivery, and college student. Dorm Co ranks 9th among Furniture sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
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81
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How would you rate Dorm Co?
Top Positive Review

“Cute dorm trunk”

Patricia J.
7/2/24

I bought a bubblegum pink dorm trunk for my granddaughter to take with her when she goes to college in the fall. She loves it! Big enough to hold lots of clothes and other items but not too big for a dorm room. Very well built—can use it as a seat!

Top Critical Review

“Damaged and missing parts delivered”

Melanie L.
8/20/20

First time to purchase from dormco. Ordered dolly for transport of dorm items. Delivered badly damaged and without the "legs" to hold transported items-only sent with the handle. I have pictures. Contacted listed customer service number but they will only talk to you if you want to purchase more items-will only email you if you have product issues. Received email that stated it will probably come in second shipment-why would they send a very small dolly in 2 shipments? It won't arrive in that shipment (already on its way supposedly) and I will probably never see a refund. Stay away! They don't care about their customers I promise you!

Reviews (395)

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Reviews that mention popular keywords

customer service (59) dorm room (48) return policy (11)
Thumbnail of user michelef41
Florida
1 review
0 helpful votes
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January 31st, 2018

I like the Mens Shower Shoes however, I ordered a size 10-11 and received XXL. Apparently, whomever packaged the shoes did not double check behind themselves. The package sip says size 10-11 and received XXL. Now I had to pay more to ship the shoes back. I wish I could be refunded for the amount it cost me to ship the shoes back.

Thumbnail of user kerryg59
Massachusetts
1 review
0 helpful votes
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October 3rd, 2019

Customer Service was great - explained colors for me so I could coordinate with Granddaughters quilt. Received bedskirt, 30 inch skirt, and was very pleased. Color and quality was great. I am very pleased with purchase, customer service and company. Thank you.

Thumbnail of user taraw51
District of Columbia
1 review
0 helpful votes
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August 22nd, 2017

My sister, who is very excited to move into her college dorm today, bought from this company and found it to be complete trash! Upon first washing, the inside of the comforter balled up beyond salvaging. The company would neither sympathize, give her a refund, or an exchange. DO NOT ORDER FROM THEM.

Thumbnail of user jenniferk765
North Carolina
1 review
0 helpful votes
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September 30th, 2020

Don't buy the complete set with a presumed blocking curtain. It's a bedsheet with a rod pocket. The frame is good. Get a blocking curtain from another source. See the tags - the sheet is from "byyourbed.com"

Thumbnail of user mj450
Illinois
1 review
14 helpful votes
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April 3rd, 2020

I bought th super over sized polished stainless steel travel trunk with rubber wheels and feet, no tray. It arrived fully tested by th warehouse gorillas of th UPS shipping system showing only slight impact damage to trim corner of lid, DormCo did make good on this, thank u Megan, and th trunk demonstrates it's resilience to th abusive wear and tear that common travel presents while protecting ur personals, th trunk survived well, lid hinges fine, latches and lock still work nicely, as would any contents had there been any, I would, and will buy again, and once more I recommend these trunks to anyone who is traveling and wants to protect thier belongings U.S. Stainless Steel Trunks sold by DornCo are literally second to none, go ahead, compare them, I freak'n dare u, I have.

Thumbnail of user stefanied23
California
1 review
12 helpful votes
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August 13th, 2020

I got my daughter a foldable double papasan chair for her dorm, she is small (5 ft tall) and this she can take to her dorm and fold and unfold by herself. She says it is comfortable and it is easily stored so we don't have to wonder what we are doing with this large piece of furniture when the semesters end. I also got her a few small things to make her room fun. She is happy over all.

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Thumbnail of user ieshap1
Connecticut
1 review
0 helpful votes
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March 6th, 2021

Haven't had my chair for a month and the back is already ripping. It was amazing when I first got it but now it's just falling apart. I'm extremely upset!

Tip for consumers:
Don’t buy chairs from them. It’s cheaply made.

Products used:
Butterfly fuzzy chair.

Service
Value
Shipping
Quality
Thumbnail of user bridgettep6
Missouri
1 review
0 helpful votes
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August 7th, 2019

The replacement trunk we requested (customer service was wonderful) was also damaged. My husband will have to put it back together. These trunks are cheaply made and not worth the money.

Thumbnail of user kimb1059
Kentucky
1 review
0 helpful votes
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September 30th, 2020

We purchased the locking yakaboutit bookcase for my daughters dorm room. When we got ready to assemble it the directions included are not followable. We had 3 adults trying to figure them out. We finally managed to get it assembled but when we got to the last step of putting the top on it and there was no possible way to attach it. When I contacted Dormco they were not very helpful and then I was made to pay $42 to ship it back to them to get a refund of a crappy item they shouldn't have ever sent me in the first place. Very bad customer service.

Thumbnail of user twainnam
Tennessee
1 review
0 helpful votes
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April 27th, 2018

My daughter loves the colors and comfort of the comforter. Delivery was faster than I expected which is an added plus. We will be shopping there again.

Thumbnail of user kellyw281
Oklahoma
1 review
0 helpful votes
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July 25th, 2019

Great product, great customer service with fast shipping. I know my daughters first experience in a dorm will be more comfy due to this company and items

Thumbnail of user margarets687
South Carolina
1 review
0 helpful votes
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August 21st, 2020

The construction was extremely difficult and definitely did not take 20 minutes. It took over 2 hours. Parts came damaged as well. I would not recommend ordering from here.

Thumbnail of user carols746
Oklahoma
1 review
0 helpful votes
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August 5th, 2019

Good experience for ordering for college dorm. Good selection and choices. Fast delivery. Really don't have much more to say but requires 100 characters so this would be the annoying part.

Thumbnail of user barbarab717
Florida
1 review
0 helpful votes
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August 23rd, 2019

Love that this drawer divider is so sturdy and not one of those flimsy ones. Would also have liked to be able to purchase one with some larger pockets as well!

Thumbnail of user cynthias117
Florida
2 reviews
0 helpful votes
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December 5th, 2017

I purchased the Orchid Petal Pin Tuck Queen Comforter through Dormco via Walmart and it ripped apart after the first washing, done as instructed, in a larger front loading washer. When I requested a refund and sent pictures this is what I got from them.
"... The photos were provided to our Quality Control Department for review. They advised that we would be unable to accept a return of the Orchid Petal Pin Tuck Queen Comforter as they do not believe this is a defect but rather that the item was damaged due to the washing process.

Their stuff is cheaply made. The customer service is awful. Even with this thing falling apart, before they said no, they told me all they would offer me would be another one of the same thing! I will never buy from them again. DO NOT ACCEPT THEIR SHODDY PRODUCTS AND CUSTOMER SERVICE.

Thumbnail of user jenniferl1113
Colorado
1 review
0 helpful votes
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August 14th, 2020

Both of them had corners that were slightly squished and one had about a 3-4 inch puncture. I think for almost $40 a pop it should be in better condition.

Thumbnail of user rachelleb22
Ohio
1 review
0 helpful votes
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August 25th, 2019

We had a heck of a time trying to get it put it together at my daughers dorm yesterday. And ended up no using it. The black plugs that are to be used to hold the shelves up wouldnt stay on and the directions were not very clear on how it actually went together so we will try in sept. To try and put it together again we just left it, but i wish it would have been better on the directions and the black plugs wouldnt stay on and then i cut my finger on it and had to get stitches needless to say it was a freakin nightmare

Thumbnail of user doriannm
Colorado
1 review
0 helpful votes
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November 13th, 2020

I purchased this comforter for my son's college bedroom and he is very happy with it. He wanted a grey & black theme and this fit the request perfectly.

Thumbnail of user dd396
New York
1 review
0 helpful votes
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September 11th, 2019

Love this chest, smaller than my ottoman coffee table with the same storage and give me more space in my living room. It's sturdy and great quality! Great price

Thumbnail of user arjayt2
New Jersey
1 review
0 helpful votes
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January 29th, 2020

I needed a partition that would stay and could be moved. This was one of the best options out there. The price wasn't bad either. This customer approves.

Thumbnail of user melissal394
Connecticut
2 reviews
0 helpful votes
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September 26th, 2019

Ordered dorm chairs for my sons dorm room. They were lost in the delivery process. Dormco refunded my money and I reordered another set. They arrived on time with no issues.

Thumbnail of user kareng163
North Carolina
1 review
0 helpful votes
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July 17th, 2017

The comforter I received was decent, but I returned it because the colors looked different in person. YOU WILL NOT GET REFUNDED IF YOU RETURN A PRODUCT TO DORMCO! They said that it looked heavily used with a stain which is impossible since I only took it out of the packaging for 10 minutes and they did NOT refund me! That's $60+ that I cannot get back based on a stain that I did not cause.

Thumbnail of user kq9
Michigan
1 review
0 helpful votes
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August 2nd, 2020

Delivery was fast! I am hoping it fits over my sons refrigerator in his dorm room. Since he will not be going back to school yet I will have to wait. The website was easy to order from.

Thumbnail of user russellj14
Washington
1 review
0 helpful votes
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April 27th, 2018

Dormcl has a large selection of products to brighten any college dorm room. And they ship quickly. Had my order within 5 days. Will order from them again.

Thumbnail of user bobbiek20
North Carolina
1 review
0 helpful votes
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March 6th, 2018

I received my order about 15 minutes ago, NEEDED. A LITTLE. HELP TO BRING IN THE SHELF.The dish set is quality and I believe these items will last our Grandaughter her college career, also previously ordered her bedding, QUALITY thanks Dormco

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DormCo has the cheapest and largest selection of college dorm essentials and stuff you need for campus life.

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Jeff G.

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