Ordered yellow ruffled romper April 10th.
Emailed *******@heymilan.com on May 15 to say that order had not arrived.
They replied on May 16 from email *******@dottedmilan.com telling me to wait a few more days.
Order arrived June 3 BUT I didn't get the bright yellow ruffled romper that I ordered. What I received was a cheap mustard yellow a line dress.
I sent a reply to the email from *******@dottedmilan.com on June 3 advising that the incorrect item had shipped. I asked for a refund or to ship the correct item and I also asked for shipping label to return the incorrect item. NO REPLY.
Reached out again to *******@dottedmilan.com on June 7. NO REPLY.
Reached out a third time to both *******@dottedmilan.com and *******@heymilan.com. NO REPLY and the heymilan email failed.
So…I paid $65 CAD for an incorrect item and the company does not appear interested in responding.
Tip for consumers:
Save your money or donate to a charity instead!
Date of experience: June 8, 2021
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