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Minus 5 stars! They are absolute crap. They said the billing and shipping address's didn't make sense. I told them to change it but that was met with silence. Then they cancelled the order. They said refund will take 21 days! That date has come and gone. Now I have no refund and no watch! They wanted to scam me again by asking me to place the same order, but I was having none of that. I was emailing them 3 times a day for the first 2 weeks but their reply's arrived 24 hrs later. All questions sent in my emails were never answered. I think English is a 3rd or 4th language for them. They have basic English comprehension.
Recently i have purchased Fossil Urban Traveller watch from DownunderWatches packaging is best as usual, and the watch is also worth every penny you are spending... really a good product from Fossil in this price range...
The watch arrived and the build quality wasn't quite right but I over looked it- but it broke down on the first day. I sent it back for a refund and they won't refund the money that They owe me- I brought the watch through Amazon (where they trade as CW Watches) and I am trying to get my money back through them.
Do NOT buy anything from these people they are dishonest and will rip you off!
Tip for consumers:
Do Not Buy anything from these people
Products used:
Nothing the watch is probably a fake- the build quality is not the same and the packaging is inferior
I have not received a cent back from this refund
Unfortunately, Downunder Watches is a scam. They're an unauthorised seller of watches, which basically means the warranty that the watch comes with is invalid. I know this as I bought a Seiko watch from Downunder Watches in Nov 2018. 9 months later the watch either began losing time or would simply stop dead. After contacting Downunder Watches they advised me to contact Seiko in order to fix it. I contacted Seiko who advised me to send them the watch along with the warranty, which I did. Once received, they informed me I would have to pay for the watch to be fixed myself as the warranty is not valid as Downunder Watches are not an authorised seller of Seiko watches. When I contacted Downunder Watches they initially ignored all of my emails. Try calling Downunder Watches - you will find the number always goes straight to voicemail. Leave a message and you'll never get a response. I eventually got a response from Downunder Watches via email saying they would give me either 20% of what I paid for the watch back or I could send it to them to fix it - by the way, they're actually based in Singapore, not Australia as they would like you to believe. Read other reviews and they'll confirm how Downunder Watches promise to cover all costs of shipping but never do. Basically, Downunder Watches is a scam, a company that illegally sells watches with a "100% guarantee and warranty" which is nothing but a lie. I've currently forwarded all information on from Seiko to both Paypal and American Express which is how I paid for the watch for them to investigate. Do not buy from this company as the watches, along with the warranty are fake.
Watch was $353 and didn't even work! The band was synthetic and I expected for the price it would be genuine leather!
Tip for consumers:
Do not buy from this company! BE WARNED THAT THE WATCH WILL BE FAKE!
Products used:
Watch
Finally I got The Watch of Omega watch model Which I Want... at DownunderWatches. I am very happy With that purchase so lucky...
I bought Diesel Master Chief Quartz Brown Leather DZ1206 Men's Watch and very proud to feel about my watch thanks DownunderWatches
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Get discount watches online for mens and womens at Downunderwatches.com in Australia. Choose from our Top watch brands Seiko, Citizen, Casio, orient, michael kors, etc at reasonable price with free shipping.
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