Doxber Inc has a rating of 3.1 stars from 11 reviews, indicating that most customers are generally satisfied with their purchases.
I had some trouble with incomplete quotes and surprise charges but they were really willing to talk things through and find solutions. It would have been nice to get accurate quotes upfront but their customer support was pretty impressive in handling these issues.
I had a 30 day contract got couple packages did what I suppose to now my contract is up and no check no payment nothing I try to contact Jackie Lanham hr. No answer every contact has totally ignored me. They are a scam. They need to be shut down
I had a 30 day contract got couple packages did what I suppose to now my contract is up and no check no payment nothing I try to contact Jackie Lanham hr. No answer every contact has totally ignored me. They are a scam. They need to be shut down
Date of experience: August 13, 2024
This company is not BBB Accredited for a reason. My experience has been terrible. I was offered a job and promised a 30 day probationary salary of $3,300 + $100 for gas + reimbursement for a printer and initial supplies equal to $125. The hiring manager was Jackie Lanham. The payroll person was Colleen Mullins. My mentor was Peyton Tennant. Once I finished my probationary period, I was to receive my paycheck within 14 days via USPS. Colleen assured me that it had been sent on July 29th. I have still not received it as of Sept. 4th. Furthermore, their sales platform is no longer accessible and Colleen's eMails are no longer deliverable. I have called both Jackie and Peyton and neither responds on the numbers that had been working while I was in the probationary period. I am reporting them to the Labor Department.
Date of experience: September 4, 2024
I had some trouble with incomplete quotes and surprise charges but they were really willing to talk things through and find solutions. It would have been nice to get accurate quotes upfront but their customer support was pretty impressive in handling these issues.
Date of experience: July 10, 2024
We faced a big delay with our product which led to some project changes and extra materials. The company's plan to charge a 15% restocking fee plus transport costs seemed unfair because the delay was out of our control. We're hoping for better communication and a smoother collaboration in the future.
Date of experience: July 7, 2024
I had some great experiences with their dedicated reps even though getting through initially was a bit of a hassle. I kept getting sent to voicemail during regular hours which was annoying. But once I finally reached someone they were super helpful in sorting out my issues. It would be great if they improved their accessibility and communication channels.
Date of experience: July 9, 2024
Nowadays everything has to be perfect, people have no more time nor patience to have it less than all. I am not happy to pay a fortune for someone to do my job but I have to admit that my team wasn't able to check all the boxes. Doxber did a good job. Everything in time, everybody happy.
Date of experience: July 11, 2024
They are scam all of the numbers are fake you will get packages. The driver's who delivers don't not where uniforms. The shipping label is a scam seen the same numbers on the scam pulse. Com
Date of experience: July 19, 2024
Waiting for improvements. Doxber's pricing system with dimensional weight is quite interesting. However, it would be awesome if their real-time calculations were better and they responded to service tickets faster.
Date of experience: July 3, 2024
I'm really thankful for Doxber's excellent service. They always deliver outstanding results. A big shoutout to Oliver for his amazing guidance and support. The whole team has been fantastic.
Date of experience: July 8, 2024
Good service overall. I doubted in the beginning whether to trust a new company but in the end I was happy I did.
Date of experience: July 5, 2024
Doxber is my go-to because of their fair pricing, reliable support and awesome communication, especially from Chris. Can't recommend them enough!
Date of experience: July 6, 2024
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