DraftKings

This company is a bunch of thiefs and is holding money I won and giving every excuse not to pay me. Id verification 100 times and proof of everything they asked for and still won't unlock my account to withdrawal my money. Company is a joke and for a 65 year old veteran try to tell me how to spend my money is a joke. Crooks and criminals

I do not care what anyone says, they cheat some how! I was playing Majestic Cats and the more I was winning, the more the game froze and would not come back on, I had to keep logging back in. When I logged back in, I wound up losing all those winnings. I find that to be very suspicious! They loss another customer!

This site is a joke, save yourself time and a headache, join Fan Duel, got locked out of my account and it was a nightmare dealing with them, in the end I cashed out my winnings and closed my account. They didn't even care or ask what the issue was, I learned the hard way, don't make the same mistake. Good Luck.

What a waste, dealer got blackjack every single time!?!? Impossible to win! Don't waste your money!

My R.O.I was in the postive so they suddenly closed my account. They emailed me saying I violated one of there policies but wouldnt tell me which one. I have over 8 emails telling them to send me my deposited money of $500. Hope everyone reads the reviews before giving there money to these scumbags.

I'm lucky to have time to play small potatoes poker but with my thousands of hands played there are obvious patterns in dealt cards being played. This isn't a random number generator service, nope there's greasing of the gears that spit out patterns you never see live.

Any text communication that you have with your VIP rep is monitored. I recently asked how to close my account in a text message. I was instructed to go to the app and follow the instructions. Remembering, I wanted to wait because I had comps from slot play. Within an hour of that text message, the account was put in restriction for review. It has been 4 days with no communication. I feel like my privacy was violated, as the VIP rep is there to make sure you keep playing, they are always kind and accommodating. In retrospect, I should have known and probably agreed to some obscure terms for text monitoring hidden among the 20 pages of terms that only a lawyer could understand. VIPS. BEWARE. THEY ARE LISTENING TO EVERYTHING YOU SAY OR WRITE WITH REGARD TO YOUR ACCOUNT. THEY WILL KEEP YOUR PROMOTIONAL MONEY IF YOU SAY THE WRONG THING.
Date of experience: March 02,2024

DraftKings is such a $#*!ty sports book dishonest cheaters and customer service is garbage here proof I won and they won't pay bet 365 pay same exact ticket just wager amount but DraftKings grade as a lost

I bet on over 43.5 yards on d. Robinson. Then I went on with my day, checked after game and I lost even though he had 44 yards. Dk changed my bet as it was processing to 44.5. And now they won't fix it. All over $30 dollars. Attached is card I pick my bets from and follow to the T. I have had over ten conversations with draft kings with no solution. What a joke!

Awful customer support. App consistently screws up. You will lose it all, guaranteed! Give it to charity.

I agree with all the comments. If you lose a lot. You are the king. But God forbid you get on a hot streak, and win. Then they will accuse you of suspicious behavior. And lick you out. You have to fight to get your winnings. There mission is to wipe you out. Anyway they can. Alot of there behavior is immoral, and probably illegal. So go to bovada sports book or betnow, you will be happier.

Not nearly enough attention paid to the powerful addiction that ruins lives. Thousands are already facing financial ruin. They become desperate to find more money to change everything, including stealing from family, but that never happens.
Access is simply too damn easy.
This is a very irresponsible way for you guys to make money without regard to the lives you are ruining.

Draft kings is changing their line up algorithm to make it much harder for people to actually win. Most of the competitions now are not won by one person but 50-100s of people because they make it to where most people will pick a certain line up. I noticed they are leaving players off of the lineups that are actually playing and leaving ones that aren't playing on there so nobody actually has a chance of winning very often. It's theft but they're trying to be sly about it. I emailed them and let them know I noticed how they're changing things and how often they are because I can notice stuff like that, and they restricted my account for 3 months and said I had a gambling issues based off of my response, and my only response was telling them exactly what they're doing, and how often theyre doing it, and they showed them I could win every other one if not place in almost every competition now that I understood their process of line ups because it's not completely random. Once I started winning thousands, off of small small betting amounts they decide to restrict my account for 3 months. I told them they can have it, and I'll just report it and let everyone know that's what they'll get if they play draft kings. I'm sure they are all that way in their own way but draft kings seems to care a lot less about human beings actually

While trying to bet $110 on a game somehow I bet $1109 on accident. I noticed it right away and tried to figure out what to do since the game was kicking off very soon. The only option I had was to cash out bet, which was for $120 or so less. After that I contacted customer support thinking they would refund me the $120 that was lost since the game still had t kicked off yet. The agent told me that since I cashed out there was nothing that he could do. I asked what did you want me to do wait until after kickoff and get nothing? Well he was rude and I closed my account which he advised me to do. BetMGM will let you cancel a bet the next day with no penalty unless of course there is a line move.

The game Dollar King Thundercash froze while I was playing & would not process my winnings or the ability to proceed with earning additional money. Customer service said they reviewed the transactions but wouldn't comment on the screenshot shared proving my winnings. 4 Thundercash icons wins $10 plus 8 additional spins to claim more money. Customer service brushed off my request. I suggest NOT playing any casino games on DraftKings.

I played with a lot gambling sites and mostly as any player know you loose your money,didn't have any problem with anyone. First time in my life i took some money,it was singles bet always and i took ******* k than after that they reduce mu bet to 200 $. I ask them why is that,they told me they can choose to do what ever. So my conclusion is that they just need looser player and if you take some money they will make sure that you don't take more - Point of everything $#*! Gambling Platform -S HIT PEOPlE

This is the worst gaming site! They treat there customers like trash! I have hundreds of problems with customer service.I'm supposed to be a gold member and they locked me out of my account and requested documents and then when I sent them the documents in the right format they still rejected them they were rude and offered no help finally I just gave up

Its nearly impossible to get ur money back and the website crashes evey 3 minutes. You need to gamble $100 just to get $30 back. The customer service is bad. They tie 70 games to a big jackpot that no one wins after 5 weeks. They are not transparent mgm is much better.

I have been a customer of draftkings literally since their inception. I've won tens of thousands of dollars. I was such a good customer they gave me free Cub playoff tickets. But in the last month they've become some Russian bot. I'm not allowed to even access my account without jumping through hoops that seem aimed at identity theft. Indeed when I had enough a week ago I said close my account and send me my funds. The response no! Fortunately I've been bleeding the account and we are only talking hundreds, but still it's my money. Hopefully there is a class action law suit out there I can join. But regardless stay away and if you're on draftkings get off, they will make you wish you heeded my warning.

I have given this online casino multiple chances and they do not have slot winnings. Go to Mgm or bet rivers or anywhere else. Thier app glitches and no matter what time or game your guaranteed to loose. There app has been faulty for months, also poor promos. Love the other apps so far! Michigan!

I have been having issues the past few times I played. Screen locks up, get kicked off and have to log back in. This is a regular basis while playing. Can't download a game you want to play.
See photos where game freezes up.
I have contacted customer service numerous times over the issues they tell me my Apple I phone isn't up to date which it is and they say the same about the app it isn't the newest version which it is. Very few payouts on sufficient money deposited.

I think it's rigged, they blow you off and say it's your issue not theirs. SCAMMERS! STAY AWAY! They need to be regulated more than what's going on. Turning them into Michigan Gaming Control Board.
Don't waste your time or money as they won't fix any problems! They suck in Michigan!

Since starting with DraftKings I easily opened an account. Then actually made bets and won a small bit. Then my account was questioned. I tried numerous times to resolve but got automated messages not pertaining to my issue at all. In the end they closed my account worth $73.33 CDN in it for no apparent reason. Terrible scam

I made 6 deposits on rocket casino and opted in for a bonus and I never received any. Contacted customer service and was given answers that had nothing tp do with the question I asked and was told I lived outside the country, when in fact I live in Connecticut where online gambling is legal. Don't waste your money or time with this nonsense.